DermStreet Reviews - 983 Post-Delivery Reviews - 9.3/10
DermStreet Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 89% |
 Neutral | 6% | 5% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
Recent Reviews for DermStreet
Showing 1 - 50 of 3,603
Online Shopper
Post-Delivery FeedbackJun 21, 2026
The main problem I’ve noticed is that you are almost always sold out of certain products I want.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Louisa
Site Experience FeedbackJun 21, 2026
I wish I could have used my coupon code
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
V
Site Experience FeedbackJun 21, 2026
Easy use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
LJDemp
Site Experience FeedbackJun 21, 2026
Very easy to use quick and simple. Very easy to find the products I was looking for with a good recommendations of best-selling products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dav
Post-Delivery FeedbackJun 21, 2026
There is nothing to add. The products I wanted were available on your site and so I ordered them and the delivery was efficient. I’m totally satisfied.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 21, 2026
Good service!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Christy
Site Experience FeedbackJun 20, 2026
Good discount, easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
I love your rewards program
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 20, 2026
Highly recommend purchasing items from Derm
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
Online Shopper
Post-Delivery FeedbackJun 20, 2026
Easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 20, 2026
With the discount I can get the quality products I know work and get them quickly through the mail
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 20, 2026
I was happy to find a company who carries some of my favorite products and brands for less! Shipped quickly. Happy with my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Liz
Site Experience FeedbackJun 20, 2026
I love Dermstreet, I can get great products at a sale price. All of these products are so expensive so every little bit helps!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kateb
Site Experience FeedbackJun 20, 2026
Derm street gives you lots of options and great discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonnie K
Post-Delivery FeedbackJun 19, 2026
I am a repeat DermStreet customer, I love the quality of products and earning points keeps me coming back to buy. My only complaint is shipping takes forever, items sit in one location for days. I have even paid more for expedited and still my orders take forever. I will keep coming back to buy but get irritated every time my orders take forever takes weeks to arrive.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 19, 2026
I'm happy with the products. I would recommend Dermstreet to my family and friends
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 19, 2026
I ordered the wrong product and had a recurring order. They promptly corrected that for me and were very helpful to resolve the issue.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jim
Post-Delivery FeedbackJun 19, 2026
I was extremely pleased with the cost of the product and the speed and efficiency of delivery,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Flamingo65
Post-Delivery FeedbackJun 19, 2026
I wasn’t aware delivery had been made in mailbox (thought it would come to the house directly) Contacted customer service. Reply given initially was from AI. The answer I got was not clear. Message was sent to a live agent.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 9
Bonnie K
Post-Delivery FeedbackJun 18, 2026
I am very happy with the products available at dermstreet and the discounts received. I would give a 10 rating but deliveries take forever, I actually paid for expedited delivery and my package still sat in one place for days. DHL is not a reliable delivery service, I stopped using them when I ran a corporation in Chicago, they may be cheap but they are slow and don’t update shipping regularly, packages sit for days in one location. That’s unacceptable in this day and age. DermStreet has great products at great prices and the discount program keeps me as a loyal customer.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Annie
Site Experience FeedbackJun 18, 2026
not everything I wanted was available. but the site was very friendly and efficient
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
No
Post-Delivery FeedbackJun 17, 2026
I would recommend this company and order through them !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Chantillylace
Post-Delivery FeedbackJun 17, 2026
I value Dermstreet product pricing, particularly for subscription services. I have made two purchases from Dermstreet. My initial order included an additional charge for expedited shipping, yet the delivery did not meet the selected timeframe, which was a very disappointing experience for the extra $22 just for shipping. However, my subsequent purchase arrived promptly without incurring any additional shipping costs.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 4
Jani
Post-Delivery FeedbackJun 17, 2026
They had stock when no one else did and delivery was fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 17, 2026
Love the wonderful discounts offered. Very rare to see skin better offered at any discount and it entices me to return to the site for this purchase which is somewhat costly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 16, 2026
It’s a competitive market. The most aggressive companies know how to discount and when.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Gian
Post-Delivery FeedbackJun 16, 2026
I have received my product and, after checking the batch code with ChatGPT, I realized it was manufactured 3 years ago. Since this product contains antioxidants, freshness is crucial for its efficacy and safety. I have been using this product for the past two yeqars, so I am very familiar with the look, smell and consistency of it. After opening it, it looks darker than it usually does, so I am unsure of its freshness and efficacy. So, I am really disappointed and I don't think I will buy again from your site.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Pamela
Site Experience FeedbackJun 16, 2026
I don't like getting the special offers at the end for an additional percentage off. I think it's irritating.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackJun 16, 2026
I haven't tried it yet
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Zo skin fan
Site Experience FeedbackJun 16, 2026
Excellent easy to use website. Descriptions, logical, excellent photos of product. Nice sale opportunity. Excellent selection of products. Price point beats where Inusually purchase. Product arrives quickly. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ree
Post-Delivery FeedbackJun 15, 2026
Order came later than expected and tracking was a bit vague. But product was what I ordered so I was happy with my purchase!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 5
- Customer Support: N/A
Pp
Site Experience FeedbackJun 15, 2026
The website had clear ideas on what discount codes and that their products were real
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 15, 2026
I have always had very pleasant experiences with DermStreet. Wonderful and helpful staff!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 15, 2026
I received my order very quickly. DermStreet has all of the products that I use, plus I was able to get a 20% discount on one of them and a 30% discount on the other. Very happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Groovygirl23
Post-Delivery FeedbackJun 15, 2026
The handheld dermabrasion device is easy to use and I like the multiple power levels. I especially like the different size heads such as the little one for getting around the nose and other tight areas.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Retired
Post-Delivery FeedbackJun 15, 2026
I like being able to order Obagi Medical products online. DermStreet is very easy to use. Only concern is I need to pay closer attention to the exact product name I am looking for - to make sure that I am ordering what I think I am ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dave
Post-Delivery FeedbackJun 15, 2026
The website had the exact eye cream that I wanted, and it was on sale and the shipping time was fairly short and the packaging was nice. Everything worked out just fine.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: 5
LC
Site Experience FeedbackJun 15, 2026
I found the prices to be great. I did realize I had to put in multiple codes but that was not a big deal. Definitely satisfied with the discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gami2026
Site Experience FeedbackJun 14, 2026
I haven’t been able to find the tinted moisturizer I use anywhere and I found this site. I was able to navigate it easily and there’s more products on this website than I thought. Would recommend to anyone!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glezz
Site Experience FeedbackJun 14, 2026
Love Dermstree different brands good quality products, easy to find details…only thing that if you add any product has an extra cost for protección and there is no option to cancel that .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 14, 2026
Everything is fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Katherine
Site Experience FeedbackJun 14, 2026
to too many choices but I chose one that I hope and believe will help me, looking forward to receiving package so I can give you a feedback
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sylvia
Site Experience FeedbackJun 13, 2026
I had a great experience purchasing from DermStreet. The ordering process was smooth, shipping is fast, and my items arrive well-packaged and exactly as expected. I also really appreciate that they’re always running sales, which makes it easy to stock up on products I use regularly without overspending. Overall, everything feels reliable and customer-friendly, and I’ll definitely continue shopping here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rikki
Site Experience FeedbackJun 13, 2026
Easy navigation, good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nbpt
Site Experience FeedbackJun 13, 2026
Website is user friendly products are expensive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
GlazedDonut
Site Experience FeedbackJun 12, 2026
I have never had any negative experiences, it is an excellently curated collection. The prices are on the high end for me, but I understand completely the value they offer. I do wait for sales and am never disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Owen
Post-Delivery FeedbackJun 12, 2026
You should get your skincare from DermStreet. They have everything and the prices are the same or less expensive than other stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cammie.
Post-Delivery FeedbackJun 12, 2026
Good stuff and easy to order. Worth a try.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sally
Site Experience FeedbackJun 11, 2026
Website was very easy to maneuver. Also appreciated the discount on my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carly
Site Experience FeedbackJun 11, 2026
Very detailed explanation of every product is what I loved today ,easy check out process ,great discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10