DermStreet Customer Reviews
DermStreet holds a 9.2/10 overall rating and 1,112 verified post-delivery reviews on Bizrate.
DermStreet Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 89% |
 Neutral | 5% | 6% |
 Negative | 7% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 13% | 12% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
Recent Reviews for DermStreet
Showing 1 - 50 of 3,866
Joc
Site Experience FeedbackAug 4, 2026
Liked the discount and fee shipping
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Aly
Site Experience FeedbackAug 4, 2026
Easy shopping for quality brands!! Great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 4, 2026
Na
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pat
Site Experience FeedbackAug 4, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DEE
Site Experience FeedbackAug 4, 2026
GREAT OVERALL, GOOD PROMO CODES, GREAT SHIPPING
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jazz
Post-Delivery FeedbackAug 4, 2026
The discount offers are good, new products for me, more sure if it’s all that great, would be nice to get samples in delivery after spending so much.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
BH
Post-Delivery FeedbackAug 4, 2026
I was happy to purchase items at a discount, but most of the items I was looking for were out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Fancy70
Post-Delivery FeedbackAug 4, 2026
I would recommend to a friend, the products are professional and is made to reach the community without going to a spa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 4, 2026
I have never had any trouble with overall interactions with DermStreet ever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jana
Site Experience FeedbackAug 4, 2026
Easy to navigate, love the added discounts
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sarah C.
Site Experience FeedbackAug 4, 2026
As an esthetician, I am impressed! Will be returning to this site for future purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moe
Site Experience FeedbackAug 4, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Easy-to-use website conveniently lets you check out what shops at
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Taylor
Site Experience FeedbackAug 4, 2026
Great Experience!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
K
Site Experience FeedbackAug 4, 2026
Website is mostly user friendly. I would appreciate more directives when using one's HSA card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Post-Delivery FeedbackAug 4, 2026
It was so convenient to place an order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
mk
Post-Delivery FeedbackAug 4, 2026
I would recommend dermstreet because of their prices, variety in products and on time delivery. Quick shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MJ
Site Experience FeedbackAug 4, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lily
Site Experience FeedbackAug 3, 2026
Everything was great! This is my second third time repurchasing on this site and it’s amazing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GidgetBot
Site Experience FeedbackAug 3, 2026
Pretty easy finding products and good coupons.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Samantha
Site Experience FeedbackAug 3, 2026
Good deals for first time purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maribel
Site Experience FeedbackAug 3, 2026
Great deals
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kthrn
Site Experience FeedbackAug 3, 2026
Easy to navigate, simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Akhi
Post-Delivery FeedbackAug 3, 2026
Delivered on time Product met expectation
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Woodlake
Post-Delivery FeedbackAug 3, 2026
I recently ordered two Obaji items from DermStreet. Both were a great price and delivered quickly! I will definitely recommend this company to my friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 3, 2026
I was pleasantly surprised to learn that the representative I was speaking with was a licensed esthetician.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sarah
Post-Delivery FeedbackAug 3, 2026
Great customer support! The representative on the phone was very knowledgeable about the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Neverquitdad
Site Experience FeedbackAug 3, 2026
Made it easy for a guy looking for beauty products which is not something that comes naturally.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julie
Site Experience FeedbackAug 3, 2026
Easy to use site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackAug 3, 2026
As easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackAug 3, 2026
It was not hard to order. This is my first time to order so I hope to have a good experience. The 30% off really helps since Obagi products are so expensive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mariana
Site Experience FeedbackAug 3, 2026
Easy, good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poochie
Post-Delivery FeedbackAug 3, 2026
I had a great experience! the site is easy to navigate and I found all my favorites. they were delivered on time and packaging was intact. will definately order again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sydney
Site Experience FeedbackAug 3, 2026
It was really smooth and seamless.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Erin B.
Site Experience FeedbackAug 3, 2026
No issues. Easily found what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Heyro
Site Experience FeedbackAug 3, 2026
Easy and user friendly for 1st time experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maggie
Site Experience FeedbackAug 2, 2026
It was fine, convenient
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dodie
Post-Delivery FeedbackAug 2, 2026
Great savings over salon pricing. Have used these products for years but always cringed at the expense.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Steph
Site Experience FeedbackAug 2, 2026
Way to find what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 2, 2026
Heard about this product from a friend and am very pleased with it!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Emily
Site Experience FeedbackAug 2, 2026
Difficult to maneuver on phone.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 2, 2026
I like the variety of products offered on the site and the coupon offers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 2, 2026
The wrong item was shipped, I ordered Hydra cool serum and got some cheap face mask.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 3
Online Shopper
Site Experience FeedbackAug 2, 2026
I knew what I wanted so it was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Easy to use interface. No problems really
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
HappyShopper
Site Experience FeedbackAug 2, 2026
Ordering was smooth and was able to use a coupon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HP
Site Experience FeedbackAug 2, 2026
overall good, no issues navigating the website
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Bri
Site Experience FeedbackAug 2, 2026
Easy to use my new fave site to get skin care from! And a great special was going on today!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CMP
Site Experience FeedbackAug 2, 2026
The website is easy to navigate and very informative notifies you of coupons and specials
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10