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Decorative Ceiling Tiles Reviews - 787 Reviews - 9.4/10

Dec 20, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.9 /10
Product Met Expectations9.5 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

75%73%

Neutral

20%21%

Negative

5%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 561 - 580 of 787

Super Dave

Site Experience Feedback

Mar 23, 2024

It was good

Kell

Site Experience Feedback

Mar 14, 2024

The website was very easy to use and I love your variety of products.


Post-Delivery Feedback

Mar 22, 2024

Great inventory of ceiling options at reasonable prices. I love installing the 39x6 wood foam panels. They are awesome for covering up a drywall ceiling that doesn’t have the best quality without making a mess. The installation is very easy if you can use a tape measure, square, and razor knife.

branca

Site Experience Feedback

Mar 05, 2024

i am trying to install faux beams in my living room


Post-Delivery Feedback

Mar 21, 2024

I like the product and i am thinking in the future if installing faux beams

Retired

Site Experience Feedback

Mar 21, 2024

Disappointed chat was unavailable today. I wanted to make sure I was ordering the correct amount of molding. Also, the shipping cost gave me sticker shock!

Online Shopper

Site Experience Feedback

Mar 21, 2024

Quick response on actual size of the tile

Lou

Post-Delivery Feedback

Mar 20, 2024

Great product at a great price.

Istante

Post-Delivery Feedback

Mar 20, 2024

Good quality product will buy more ceiling tiles

sveedee

Site Experience Feedback

Mar 20, 2024

When you select filters, the images of all the products that it applies to should change to whatever color you're filtering, it took a long time for me to figure out why its showing me bronze and copper tiles, even though I selected a color.

Online Shopper

Site Experience Feedback

Mar 20, 2024

People need to know how to determine the number of tiles needed to cover the square footage desired. I ordered 11 tiles thinking I was ordering 10 boxes of 11 tiles each! I then returned to order 110 additional tiles,

Cdiet

Site Experience Feedback

Mar 19, 2024

I had a great experience shopping on this website. They had the ceiling tiles I was looking for and I was able to buy them in bulk, which saved me a great deal of money. I’m excited to get them and install them in our family room.

hardy

Site Experience Feedback

Mar 19, 2024

n/z

Will

Site Experience Feedback

Mar 19, 2024

Very good experience and terrific sales person, they calculated the project and gave great suggestions that helped me get a specific quote.

DEE

Site Experience Feedback

Mar 18, 2024

First time purchasing from Decorative Ceiling Tiles if all goes well I will be a repeat buyer.0

Anthony

Site Experience Feedback

Mar 18, 2024

Good

ak330audio

Site Experience Feedback

Mar 18, 2024

it was an awesome experience. cant wait to get my tiles.

Brad

Site Experience Feedback

Mar 18, 2024

Honestly really good excited to see the products

Radhealth

Site Experience Feedback

Mar 18, 2024

Liked the layout, good customer service calls and follow up after initial request for a quote

More for less

Site Experience Feedback

Feb 24, 2024

I really just wanted to order two comparison ceiling tiles and had to order more than I needed to. It would’ve been more convenient to order just exactly what I wanted instead of ordering more than I needed. I feel it is a waste of materials. You do have a nice selection of product.


Post-Delivery Feedback

Mar 17, 2024

I would not ever order ceiling tiles from this company. I purchased an assortment of samples and received three tiles and two were the same pattern. Unbelievable!, to wait so long for garbage. $75. for three pieces of styrofoam. Please be careful with ordering samples if you are in the market.

Jack

Site Experience Feedback

Mar 16, 2024

Process to order was simple.

Minden NV

Site Experience Feedback

Mar 16, 2024

Easy to use I like the calculator