Curls Reviews - 83 Reviews - /10

CURLS was founded by Mahisha Dellinger, a former Marketing Manager at a Fortune 500 Company. Disenchanted with the lack of natural hair products with quality ingredients and dependability, Mahisha sought to create a new brand that resonates with women like her. The CURLS CEO collaborated with leading cosmetic and wellness experts to develop CURLS.
Circle of Excellence - Curls

2023
Winner

Circle of
Excellence

2 years

Curls Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Curls

Showing 41 - 60 of 83

Tasi

Site Experience Feedback

Dec 03, 2023

Very good and easy to navigate

Opposite rapunzel.

Site Experience Feedback

Dec 03, 2023

Great experience. Love the company.

Love Agape

Site Experience Feedback

Dec 03, 2023

Love the products

Favored

Site Experience Feedback

Dec 02, 2023

Great

Ang

Site Experience Feedback

Dec 02, 2023

I loved the website super easy to navigate!

Online Shopper

Post-Delivery Feedback

Dec 01, 2023

I’m a regular customer. I like the sea moss line whereas my husband loves the blueberry bliss. I’ve found that most of the shampoos and conditioners are too heavy for my 3B hair but I like the styling products (curl slime and mousse are great!) and it is nice to have the option to occasionally use the shampoo/conditioner if my hair feels dry. My husband regularly uses the BB shampoo, leave in, and hair milk. This most recent purchase was for him - he loves using the big bottles with the pumps in the shower.

LeeAnn

Site Experience Feedback

Dec 01, 2023

The site was easy to navigate. I always stock up on Curls products that are in-store so I was surprised to see all the different lines they actually carry. Definitely gonna be purchasing straight from the website from here on out

Sunshine

Site Experience Feedback

Dec 01, 2023

No problems pretty straightforward and simple

Sher

Site Experience Feedback

Dec 01, 2023

I am familiar with the website, so it was easy to navigate. I love using the curl products. It’s all I use. I’ve been using them for the last few years and my hair does not get frizzy and it is soft.

SC

Site Experience Feedback

Nov 30, 2023

Easy to use & find the needed products

Mb

Site Experience Feedback

Nov 29, 2023

All seamless.

curlysue

Site Experience Feedback

Nov 27, 2023

love curl products your products make my curls look healthy all the time.

Los 316

Site Experience Feedback

Nov 27, 2023

The website is well did , it was easy to find what I needed can’t wait for my first wash !

Online Shopper

Site Experience Feedback

Nov 27, 2023

Fantastic

J Jones

Site Experience Feedback

Nov 27, 2023

I tried to place this order multiple times and the code didn’t work. This order was placed on my last attempt

Cookie

Site Experience Feedback

Nov 27, 2023

The site is informative and easy to navigate. The blissful blueberry hair growth vitamin is amazing but it’s very expensive for only a two week supply.

Online Shopper

Site Experience Feedback

Nov 27, 2023

It was good I just wish there were more photos and videos of the products on different hair types

Jhordyn

Site Experience Feedback

Nov 27, 2023

I absolutely love curls. It’s truly the only thing that makes my hair feel clean!

Lexi

Site Experience Feedback

Nov 27, 2023

My interaction with the site was good . I found no problems . I wish you all had an app . A app makes me feel safer than ordering directly from a site but I don’t mind . And maybe a conditioner in the works with your shampoo ? Trying the baby’s conditioners to see how they are . You all have the best products for me and my sons hair .

Mzrufino

Site Experience Feedback

Nov 27, 2023

This products are perfect for my hair and my daughter, smell delicious. Vale lo que cuesta !