Curls Reviews - 83 Reviews - /10

CURLS was founded by Mahisha Dellinger, a former Marketing Manager at a Fortune 500 Company. Disenchanted with the lack of natural hair products with quality ingredients and dependability, Mahisha sought to create a new brand that resonates with women like her. The CURLS CEO collaborated with leading cosmetic and wellness experts to develop CURLS.
Circle of Excellence - Curls

2023
Winner

Circle of
Excellence

2 years

Curls Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Curls

Showing 1 - 20 of 83

ColieJr

Site Experience Feedback

Dec 24, 2023

I found things I didn't know I needed


Post-Delivery Feedback

Jan 15, 2024

I was sent expired liquid vitamin that caused vomiting.

Site bugs.

Site Experience Feedback

Jan 02, 2024

There was a pop up that kept popping up that was not allowing me to see my full cart and was causing the page to glitch a bit.

LeeeeeLeeeeeeee

Post-Delivery Feedback

Dec 31, 2023

I love the products and will continue to buy. I love how easy it is to buy online

Online Shopper

Site Experience Feedback

Dec 29, 2023

Only issue was when I was trying to order it was a bunch of writing on top of the products. For some reason I was only able to see the products in a small setting. I know it sounds strange but it's hard to explain

Cc

Site Experience Feedback

Dec 29, 2023

I love the products and I’m hoping if I purchase directly through Curls, instead of Target - I can receive discounts. I hope the Blueberry Bliss control paste is never discontinued. I use it as a regular gel now and it’s done wonders on my hair.

Online Shopper

Site Experience Feedback

Dec 28, 2023

N/A

Q

Site Experience Feedback

Dec 28, 2023

So far, I have had a great experience with the website! No real issues. I think the bundles could be marked more clearly, as well as the products overall. Other than that, the site is satisfactory.

Kat

Site Experience Feedback

Dec 28, 2023

No I don’t want to share any details on my order.

Magpie

Site Experience Feedback

Dec 26, 2023

Items are easy to find and check out is a breeze.

Kat

Site Experience Feedback

Dec 26, 2023

Good

Liyah

Site Experience Feedback

Dec 25, 2023

It was fast and I found what I needed very quickly.

Brie

Site Experience Feedback

Dec 25, 2023

I had a good interaction.

Jessica S

Site Experience Feedback

Dec 24, 2023

Love the product!

Rose

Site Experience Feedback

Dec 24, 2023

Great

Yazmyn

Site Experience Feedback

Dec 23, 2023

I wasn’t happy with the Black Friday sale. so I’m glad you have a great sale now

SillyKnots

Site Experience Feedback

Dec 23, 2023

Nice looking products, good seasonal deals.

IDZ

Site Experience Feedback

Dec 23, 2023

I liked that Curls has Christmas deals and that I can purchase from this site based on my geographic location. There are a few hiccups in making sure my shipping carrier's details are entered correctly.

Online Shopper

Site Experience Feedback

Dec 23, 2023

Ok

Katy

Site Experience Feedback

Dec 22, 2023

The website is pretty easy to use. And their range of products are brilliant! The products are also very affordable.

Mom23

Site Experience Feedback

Dec 22, 2023

Easy website to use, great product availability and fast delivery