Curls Reviews - 83 Reviews - /10
2023
Winner
Circle of
Excellence
2 years
Curls Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Curls
Showing 1 - 20 of 83
ColieJr
Site Experience Feedback
Dec 24, 2023
I found things I didn't know I needed
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
ColieJr
Post-Delivery Feedback
Jan 15, 2024
I was sent expired liquid vitamin that caused vomiting.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Site bugs.
Site Experience Feedback
Jan 02, 2024
There was a pop up that kept popping up that was not allowing me to see my full cart and was causing the page to glitch a bit.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LeeeeeLeeeeeeee
Post-Delivery Feedback
Dec 31, 2023
I love the products and will continue to buy. I love how easy it is to buy online
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 29, 2023
Only issue was when I was trying to order it was a bunch of writing on top of the products. For some reason I was only able to see the products in a small setting. I know it sounds strange but it's hard to explain
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cc
Site Experience Feedback
Dec 29, 2023
I love the products and I’m hoping if I purchase directly through Curls, instead of Target - I can receive discounts. I hope the Blueberry Bliss control paste is never discontinued. I use it as a regular gel now and it’s done wonders on my hair.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 28, 2023
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Q
Site Experience Feedback
Dec 28, 2023
So far, I have had a great experience with the website! No real issues. I think the bundles could be marked more clearly, as well as the products overall. Other than that, the site is satisfactory.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Kat
Site Experience Feedback
Dec 28, 2023
No I don’t want to share any details on my order.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Magpie
Site Experience Feedback
Dec 26, 2023
Items are easy to find and check out is a breeze.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat
Site Experience Feedback
Dec 26, 2023
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Liyah
Site Experience Feedback
Dec 25, 2023
It was fast and I found what I needed very quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brie
Site Experience Feedback
Dec 25, 2023
I had a good interaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jessica S
Site Experience Feedback
Dec 24, 2023
Love the product!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rose
Site Experience Feedback
Dec 24, 2023
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yazmyn
Site Experience Feedback
Dec 23, 2023
I wasn’t happy with the Black Friday sale. so I’m glad you have a great sale now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SillyKnots
Site Experience Feedback
Dec 23, 2023
Nice looking products, good seasonal deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
IDZ
Site Experience Feedback
Dec 23, 2023
I liked that Curls has Christmas deals and that I can purchase from this site based on my geographic location. There are a few hiccups in making sure my shipping carrier's details are entered correctly.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 23, 2023
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Katy
Site Experience Feedback
Dec 22, 2023
The website is pretty easy to use. And their range of products are brilliant! The products are also very affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mom23
Site Experience Feedback
Dec 22, 2023
Easy website to use, great product availability and fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »