Curls Reviews - 83 Reviews - /10

CURLS was founded by Mahisha Dellinger, a former Marketing Manager at a Fortune 500 Company. Disenchanted with the lack of natural hair products with quality ingredients and dependability, Mahisha sought to create a new brand that resonates with women like her. The CURLS CEO collaborated with leading cosmetic and wellness experts to develop CURLS.
Circle of Excellence - Curls

2023
Winner

Circle of
Excellence

2 years

Curls Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

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Returns Process

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Recent Reviews for Curls

Showing 61 - 80 of 83

MD

Site Experience Feedback

Nov 27, 2023

Always a great and easy experience with Curls online.

Emma

Site Experience Feedback

Nov 27, 2023

Good clear and fun website

Online Shopper

Site Experience Feedback

Nov 27, 2023

Great website. Would love more clarity about product per hair type.

Khamy

Post-Delivery Feedback

Nov 26, 2023

I love the blueberry & coconut hair milk and goddess curls botanical gelle. I’m using them for many years now I’m a big fan of thèse products. I tried the big blue reparative hair mask I was really disappointed. It was way too expensive for the results I got. I got the same results with a $8 conditioner. I won’t buy it again

Dee

Site Experience Feedback

Nov 26, 2023

It was easy to manouver

Curly D

Site Experience Feedback

Nov 26, 2023

It was easy to use.

MK

Site Experience Feedback

Nov 26, 2023

Easy to navigate. Decent prices. No questions.

Online Shopper

Site Experience Feedback

Nov 25, 2023

Good

Catie

Site Experience Feedback

Nov 25, 2023

CURLS IS AWESOME. LOVE THE VITAMINS. LOOKING FOR MORE SAILS IN THE FUTURE. HAS HELPED WITH MY AUTOIMMUNE HAIRLOSS. TY FOR YOUR AWESOME PRICING. IM ON LIMITED INCOME

Kaylabae143

Site Experience Feedback

Nov 25, 2023

The “hair under there” shampoo and braid leave in conditioner make me and my families hair look and feel amazing! I am the oldest of nine kids and a mother of two. All of us have a different curl type/pattern, and this leave in conditioner works great for every single one of us!

L M

Site Experience Feedback

Nov 25, 2023

I enjoyed their Black Friday specials.

Nyla

Site Experience Feedback

Nov 25, 2023

I have tried many products from different lines and curls seems to be the only product that works for me! I have never had a problem and always recommend people to get this product who have or had similar problems with their hair as I did.

LJM

Site Experience Feedback

Nov 25, 2023

Products are first rate and when purchased for sale price, a really great value.

Kristin

Site Experience Feedback

Nov 25, 2023

Continue the great work. Loved the Curl Quiz!

Lenny

Site Experience Feedback

Nov 25, 2023

The website was so easy to navigate. I knew what line I wanted and found it very easily, as well as all the items I was looking for.

Brook

Site Experience Feedback

Nov 25, 2023

I really love of curls products. They leave my hair moisturized and they smell so good. I squally just buy curls cream and edge control but I’m going to try the leave in, growth oil, and scalp treatment with this purchase. I have dry hair but not damaged, and the cream always leaves my hair very soft.

Meg

Site Experience Feedback

Nov 25, 2023

As a white mom with curly haired kids the explanations and information given was so so helpful!!

Rrr

Site Experience Feedback

Nov 25, 2023

Great

Esme

Site Experience Feedback

Nov 25, 2023

I was brought to the website with the Black Friday promo that was emailed to me - after I signed up a few months. I really like the curly q conditioner that I found at Marshall’s and I’ve been curious to try the rest. Glad I got the email and finally ordered the products! Website was easy and simple to navigate. The Black Friday promo helped my decision making for sure.

Nursemom

Site Experience Feedback

Nov 25, 2023

All good