Curls Reviews - 83 Reviews - /10

CURLS was founded by Mahisha Dellinger, a former Marketing Manager at a Fortune 500 Company. Disenchanted with the lack of natural hair products with quality ingredients and dependability, Mahisha sought to create a new brand that resonates with women like her. The CURLS CEO collaborated with leading cosmetic and wellness experts to develop CURLS.
Circle of Excellence - Curls

2023
Winner

Circle of
Excellence

2 years

Curls Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Curls

Showing 21 - 40 of 83

Faithful

Post-Delivery Feedback

Dec 21, 2023

Curls products are good enough for all hair textures.They have certified organic ingredients and often have great promotions and available at Sally's, Ulta, Marshalls or you can order directly from Curls. They have quick delivery.

Rebekah

Site Experience Feedback

Dec 17, 2023

I am pleased with the website and the products. Curls has been the best for my daughter so far and we have tried sooo many products. So glad I can stop looking and just buy Curls. (:

Kae22

Site Experience Feedback

Dec 17, 2023

Easy to navigate and happy to see the products I was searching for.

Nastasia

Site Experience Feedback

Dec 16, 2023

Its very easy navigate easy to find products

I’mStillNewAtThis

Site Experience Feedback

Dec 14, 2023

I love the Curls products. I’ve been using them on my daughter’s hair for a few months now, after struggling with all kinds of other products. I was venting about not knowing what to do with her hair during one of my appointments, and I heard about Curls per my Dr’s recommendations one day from a random conversation about her personal experience with the products. I had never tried it on my hair because my hair isn’t as wild as my daughter’s, but I was running late for work one night and I just used some leave-in conditioner real quick and let it air dry for a few hours and I was shocked at the results. The product was also weightless on my hair so it was bouncy for once. I’m immediately ordering products for myself now & the website is very easy to navigate & the checkout experience was simple.

Stacy K

Site Experience Feedback

Dec 14, 2023

Some of the newer products on the site have some of the older products ingredients list as their ingredient list. It does show you their ingredients on the product pictures from the back. It needs to updated in the actual full ingredients section. Other than that the website looks pretty good.

Grace 777@

Site Experience Feedback

Dec 13, 2023

I been using for long time know. I purchase for more than $50 and I did not receive any gifts. I’m wondering why? I love the products I even referred friends and family to the site and they love it as well.

Kingcharlesthe3rd

Site Experience Feedback

Dec 13, 2023

Quick and easy shopping for Christmas

Ria G.

Site Experience Feedback

Nov 26, 2023

My favorite interaction went well, no problems.

Gold Art

Site Experience Feedback

Dec 11, 2023

Works great!

Treasure T

Site Experience Feedback

Nov 23, 2023

I am very pleased with my experience with Curls. I ordered the products I needed and received a discount.


Post-Delivery Feedback

Dec 10, 2023

I’m very pleased with my Curls products from the “Blueberry Bliss” line. I absolutely love the way my hair looks and feels when I use the products.

Mag

Site Experience Feedback

Dec 10, 2023

It was simple and problem free. It made it easy to order what I needed for the different hair types needed.

Hannah

Site Experience Feedback

Dec 09, 2023

I love how affordable the products are.

Kelly

Site Experience Feedback

Dec 08, 2023

Easy to Navigate and but

love the product

Site Experience Feedback

Dec 08, 2023

Always love the product and the website is great. I only buy for my adult daughter as a gift, but my login and points are no longer valid so that was disappointing.

Steff

Site Experience Feedback

Nov 27, 2023

Impressed with my purchase

Online Shopper

Site Experience Feedback

Dec 06, 2023

Pretty simple and easy to navigate just a lot for first time buyers.

Kristin D

Site Experience Feedback

Nov 25, 2023

Easy to navigate. Very straightforward. I love the products and pricing is in median range I feel like.

2CurlyGirlzMom

Site Experience Feedback

Dec 04, 2023

I had a great experience in the website

Starr

Post-Delivery Feedback

Dec 04, 2023

Quick delivery, items neatly and securely packaged, smooth transaction. I would definitely recommend Curls, very healthy ingredients.