Curls Reviews - 83 Reviews - /10
2023
Winner
Circle of
Excellence
2 years
Curls Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Curls
Showing 21 - 40 of 83
Faithful
Post-Delivery Feedback
Dec 21, 2023
Curls products are good enough for all hair textures.They have certified organic ingredients and often have great promotions and available at Sally's, Ulta, Marshalls or you can order directly from Curls. They have quick delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rebekah
Site Experience Feedback
Dec 17, 2023
I am pleased with the website and the products. Curls has been the best for my daughter so far and we have tried sooo many products. So glad I can stop looking and just buy Curls. (:
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kae22
Site Experience Feedback
Dec 17, 2023
Easy to navigate and happy to see the products I was searching for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nastasia
Site Experience Feedback
Dec 16, 2023
Its very easy navigate easy to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
I’mStillNewAtThis
Site Experience Feedback
Dec 14, 2023
I love the Curls products. I’ve been using them on my daughter’s hair for a few months now, after struggling with all kinds of other products. I was venting about not knowing what to do with her hair during one of my appointments, and I heard about Curls per my Dr’s recommendations one day from a random conversation about her personal experience with the products. I had never tried it on my hair because my hair isn’t as wild as my daughter’s, but I was running late for work one night and I just used some leave-in conditioner real quick and let it air dry for a few hours and I was shocked at the results. The product was also weightless on my hair so it was bouncy for once. I’m immediately ordering products for myself now & the website is very easy to navigate & the checkout experience was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stacy K
Site Experience Feedback
Dec 14, 2023
Some of the newer products on the site have some of the older products ingredients list as their ingredient list. It does show you their ingredients on the product pictures from the back. It needs to updated in the actual full ingredients section. Other than that the website looks pretty good.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Grace 777@
Site Experience Feedback
Dec 13, 2023
I been using for long time know. I purchase for more than $50 and I did not receive any gifts. I’m wondering why? I love the products I even referred friends and family to the site and they love it as well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kingcharlesthe3rd
Site Experience Feedback
Dec 13, 2023
Quick and easy shopping for Christmas
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Ria G.
Site Experience Feedback
Nov 26, 2023
My favorite interaction went well, no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gold Art
Site Experience Feedback
Dec 11, 2023
Works great!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Treasure T
Site Experience Feedback
Nov 23, 2023
I am very pleased with my experience with Curls. I ordered the products I needed and received a discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Treasure T
Post-Delivery Feedback
Dec 10, 2023
I’m very pleased with my Curls products from the “Blueberry Bliss” line. I absolutely love the way my hair looks and feels when I use the products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mag
Site Experience Feedback
Dec 10, 2023
It was simple and problem free. It made it easy to order what I needed for the different hair types needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Hannah
Site Experience Feedback
Dec 09, 2023
I love how affordable the products are.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kelly
Site Experience Feedback
Dec 08, 2023
Easy to Navigate and but
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
love the product
Site Experience Feedback
Dec 08, 2023
Always love the product and the website is great. I only buy for my adult daughter as a gift, but my login and points are no longer valid so that was disappointing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Steff
Site Experience Feedback
Nov 27, 2023
Impressed with my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 06, 2023
Pretty simple and easy to navigate just a lot for first time buyers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kristin D
Site Experience Feedback
Nov 25, 2023
Easy to navigate. Very straightforward. I love the products and pricing is in median range I feel like.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
2CurlyGirlzMom
Site Experience Feedback
Dec 04, 2023
I had a great experience in the website
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Starr
Post-Delivery Feedback
Dec 04, 2023
Quick delivery, items neatly and securely packaged, smooth transaction. I would definitely recommend Curls, very healthy ingredients.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »