Cookie's Kids Reviews - 5,067 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 701 - 720 of 5,067
Online Shopper
Site Experience Feedback
Oct 03, 2024
It was fast
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
MrsCole
Site Experience Feedback
Oct 03, 2024
Prices were great, and the quality appears to be good. We will have to see once we actually get the clothes. I was able to get both of my boys(2yr old and 4yr old) three outfits and a suit a piece for less than $150. My only gripe it that it takes 5-10 days for the clothe to get received. Overall, positive experience and I will be back :)
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Brittany
Site Experience Feedback
Oct 03, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jem
Site Experience Feedback
Sep 25, 2024
It was awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jem
Post-Delivery Feedback
Oct 03, 2024
The products are of high quality and affordable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 20, 2024
Should get free shipping since I met the $75 and still be able to get the set discount other sites auto give free shipping once a set amount is met
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jey Sag
Site Experience Feedback
Oct 03, 2024
It was soo easy navigating through the site and the fact that i knew what i will pay for shipping even before i added everything to the card was super cool.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Melanie
Post-Delivery Feedback
Oct 02, 2024
Great product, like pictured. Would buy again, just wish shipping was automatically free after certain amount spent. Coupons not stackable, so not always the best deal.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Geena
Site Experience Feedback
Oct 02, 2024
It was good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pumpkin
Site Experience Feedback
Oct 02, 2024
Cookie’s kids website is awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lashaye
Site Experience Feedback
Oct 02, 2024
I love this website this is my first time on here will be shopping again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 02, 2024
Haven’t had merchandise long enough to voice my opinion
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jenny
Site Experience Feedback
Oct 02, 2024
Good experience all the time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Li
Site Experience Feedback
Oct 02, 2024
Items in cart would disappear when switching pages
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
lois
Site Experience Feedback
Sep 17, 2024
It was good, got free shipping. I could not figure out how to get 15% off my first order or I would have ordered more.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
lois
Post-Delivery Feedback
Oct 02, 2024
Found some cute outfits for my nephew birthday! I am definitely going to order from them again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
David
Site Experience Feedback
Oct 02, 2024
Ahore mucho en mi última compra los precios son muy buenos 👍
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 02, 2024
I think it's a good choice to buy with you, I don't want to be disappointed
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Shaybinka
Site Experience Feedback
Oct 02, 2024
The prices are decent, but I wish the quality of a clothing was a little better.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Nerak
Site Experience Feedback
Oct 02, 2024
I use to love shopping at Cookies on Jamaica Ave. in NY for my children. The styles and prices were on point. I no longer live in NYC. But I'm getting those same great prices and styles by ordering online for my grandchildren.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Evie
Site Experience Feedback
Oct 01, 2024
They need to add more uniforms and restock on coat sizes
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kimbo
Site Experience Feedback
Oct 01, 2024
I like that I can get name brand quality clothing for my girls and it not cost a fortune
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »