Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 661 - 680 of 5,093
Online Shopper
Site Experience Feedback
Oct 06, 2024
It was very good easy to use
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Sue
Site Experience Feedback
Oct 06, 2024
Very easy to shop great deals compared to the stores
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Milly
Site Experience Feedback
Oct 06, 2024
Just trying to find clothes for grandchild
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cassie
Site Experience Feedback
Oct 06, 2024
Good experience...easy shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ruby
Post-Delivery Feedback
Oct 06, 2024
Highly recommended. Package came before the estimated delivery date. Very satisfied with purchase. Will be purchasing again. One of the best kid’s websites invented.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kandice
Site Experience Feedback
Oct 06, 2024
I loved every bit of it. Very simple and very cute.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mel
Site Experience Feedback
Oct 06, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chik30
Site Experience Feedback
Sep 20, 2024
Was a great experience, I got what I was looking for thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chik30
Post-Delivery Feedback
Oct 06, 2024
Clothes are affordable, in style and of good quality. I would definitely buy again .
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shakey
Site Experience Feedback
Oct 06, 2024
I haven't had a problem besides my mistake on the size. Which was handled expeditiously and hassle free
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 05, 2024
Amazing prices
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
BooBoo
Site Experience Feedback
Oct 05, 2024
It was great thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Excellent
Site Experience Feedback
Oct 05, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JamBoogie
Site Experience Feedback
Oct 05, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 05, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Mickey
Site Experience Feedback
Oct 05, 2024
It was very helpful and convenient for me. Easy access to the items I needed less moving around with the things I needed at my fingertips.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Neynee
Site Experience Feedback
Oct 05, 2024
No problems with anything just waiting on items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mellyboo
Site Experience Feedback
Sep 20, 2024
It was pretty easy to use....save stuff in my cart from the website and when back to see them... good deals also and looking forward to shop again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mellyboo
Post-Delivery Feedback
Oct 05, 2024
It was pretty cool I plan on shopping again soon..delivery just abit long
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 3
- Customer Support: N/A
- Full ratings for this review »
Gma
Site Experience Feedback
Oct 04, 2024
Gma
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Martez
Post-Delivery Feedback
Oct 04, 2024
The shoes I order are the wrong size. I order a size 3 and received a size 1. This was a complete waste of my time and resources. The item was delivered on time but I received the wrong item.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 4
- Full ratings for this review »
TCoop
Post-Delivery Feedback
Oct 04, 2024
Website is user friendly. It was easy to purchase and track shipment. It arrived on time. I had no issues and no complaunt and will order again in the future!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »