Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 261 - 280 of 5,093
Mon
Site Experience Feedback
Nov 09, 2024
Great interaction 10/10 will recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Page
Site Experience Feedback
Nov 09, 2024
The navigation of site was smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A
Post-Delivery Feedback
Nov 09, 2024
I am very satisfied with the product I ordered. Thank you
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lisa
Site Experience Feedback
Nov 09, 2024
I love shopping Cookies Kids online. They have cute selection of clothes for girls and boys at a good price. Items are delivered on time and good quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tamara
Site Experience Feedback
Nov 09, 2024
Great reasonable website great prices great clothes
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Chintio
Site Experience Feedback
Nov 09, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Clr
Site Experience Feedback
Nov 08, 2024
I’ve ordered here before so I know what to expect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Very Pleased
Site Experience Feedback
Nov 08, 2024
Very easy to find what I was looking for. Very accurate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mz.Amazing
Site Experience Feedback
Nov 08, 2024
I like the different variety of choices, you can choose from on your items. I just don’t like the It take a long period of time for it to be shipped
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
dolly
Site Experience Feedback
Nov 08, 2024
website is easy to navigate. prices are awesome. i just wish you can add more that 1 promo code at a time and free shipping should automatically added when spending more than $75.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lubylu17
Site Experience Feedback
Nov 08, 2024
It kept glitching when I wanted to open up the cart items. It was annoying.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ae
Site Experience Feedback
Nov 08, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Honeybun
Site Experience Feedback
Nov 08, 2024
It was good like clothes and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sara
Site Experience Feedback
Nov 08, 2024
My experience was really good .The prices better than anywhere else and the quality is good .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cece
Site Experience Feedback
Nov 08, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay
Site Experience Feedback
Nov 08, 2024
I think the website was great. I see that the clothes great options. This will be my first time ordering, so I hope the quality as well of her all good things about this website.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lola Love
Site Experience Feedback
Nov 08, 2024
I love Cookies! Finally got to visit in New York 😀 staff was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
coolmom24
Site Experience Feedback
Oct 29, 2024
Great use of the website, was able to narrow down items to price and size which made it very easy to figure out what to purchase. Great discounts
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
coolmom24
Post-Delivery Feedback
Nov 08, 2024
I was shopping for my girls on Cookies website, they have a great selection on sets for girls. Shipping was fast and arrived before delivery date
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 08, 2024
Quantity adjustment in cart was difficult. Had to refresh page to adjust quantity. Otherwise good experience.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
PETO
Site Experience Feedback
Nov 08, 2024
Great and fast service
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »