Home > Apparel & Accessories > Cookie's Kids

Cookie's Kids Reviews - 5,093 Review - 8.7/10

Nov 27, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%85%

Neutral

12%11%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

6.3 out of 10

Recent Reviews for Cookie's Kids

Showing 261 - 280 of 5,093

Mon

Site Experience Feedback

Nov 09, 2024

Great interaction 10/10 will recommend

Page

Site Experience Feedback

Nov 09, 2024

The navigation of site was smooth.

A

Post-Delivery Feedback

Nov 09, 2024

I am very satisfied with the product I ordered. Thank you

Lisa

Site Experience Feedback

Nov 09, 2024

I love shopping Cookies Kids online. They have cute selection of clothes for girls and boys at a good price. Items are delivered on time and good quality.

Tamara

Site Experience Feedback

Nov 09, 2024

Great reasonable website great prices great clothes

Chintio

Site Experience Feedback

Nov 09, 2024

Good

Clr

Site Experience Feedback

Nov 08, 2024

I’ve ordered here before so I know what to expect

Very Pleased

Site Experience Feedback

Nov 08, 2024

Very easy to find what I was looking for. Very accurate

Mz.Amazing

Site Experience Feedback

Nov 08, 2024

I like the different variety of choices, you can choose from on your items. I just don’t like the It take a long period of time for it to be shipped

dolly

Site Experience Feedback

Nov 08, 2024

website is easy to navigate. prices are awesome. i just wish you can add more that 1 promo code at a time and free shipping should automatically added when spending more than $75.

Lubylu17

Site Experience Feedback

Nov 08, 2024

It kept glitching when I wanted to open up the cart items. It was annoying.

Ae

Site Experience Feedback

Nov 08, 2024

Very good

Honeybun

Site Experience Feedback

Nov 08, 2024

It was good like clothes and prices

Sara

Site Experience Feedback

Nov 08, 2024

My experience was really good .The prices better than anywhere else and the quality is good .

Cece

Site Experience Feedback

Nov 08, 2024

It was good

Kay

Site Experience Feedback

Nov 08, 2024

I think the website was great. I see that the clothes great options. This will be my first time ordering, so I hope the quality as well of her all good things about this website.

Lola Love

Site Experience Feedback

Nov 08, 2024

I love Cookies! Finally got to visit in New York 😀 staff was great

coolmom24

Site Experience Feedback

Oct 29, 2024

Great use of the website, was able to narrow down items to price and size which made it very easy to figure out what to purchase. Great discounts


Post-Delivery Feedback

Nov 08, 2024

I was shopping for my girls on Cookies website, they have a great selection on sets for girls. Shipping was fast and arrived before delivery date

Online Shopper

Site Experience Feedback

Nov 08, 2024

Quantity adjustment in cart was difficult. Had to refresh page to adjust quantity. Otherwise good experience.

PETO

Site Experience Feedback

Nov 08, 2024

Great and fast service