CITY HOME Reviews - 801 Post-Delivery Reviews - 8.8/10

Joseph

Jun 25, 2026

Great experience

Oxi

Jun 25, 2026

I don’t find very easy searching for buffet servers/cabinets. I kept trying different ways by using measurement that I need and material but it won’t show up all items in stock unless I scroll down through website.

Online Shopper

Jun 25, 2026

Great

Chefdaddi

Jun 25, 2026

Love it! City has always been the place for my family to buy furniture.

Richko

Jun 25, 2026

I was pleasantly surprised to find that since the time of my last order it's now possible to order online (with delivery to DE) without calling customer service.

MikeSou

Jun 25, 2026

It was a positive and straightforward experience.

Online Shopper

Jun 25, 2026

The website was easy to use

Yordi

Jun 25, 2026

Excellent experience

Jeannie Andre

Jun 25, 2026

Great easygoing

Andreina

Jun 25, 2026

Good

VICAMAKEUP

Jun 25, 2026

I had a great experience shopping on the CITY HOME website. The site was easy to navigate, products were clearly displayed, and the checkout process was simple and fast. I was able to find what I needed quickly and overall I am very satisfied with my experience.

Easy shop

Jun 25, 2026

I had an easy transaction of purchasing a new bed for my son. I was able to use affirm so I won’t have to pay for everything all at once.

Tom

Jun 25, 2026

Easy to navigate and ordering was simple. So happy delivery for us was available next day on this purchase.

Disappointed in Naples

Jun 25, 2026

We just completed a big family room remodel project and I was excited to order some new furniture to complete the project. I found the perfect chairs and loveseat and immediately ordered them. I was impressed and excited to find out delivery could be made in only 3 days! The day of delivery I had returned to work after a week off during the remodel and my disabled husband was home waiting for the delivery. I tracked it all day and kept him informed. Late in the afternoon the furniture was finally delivered, but only one of two matching recliners. My husband fought with the delivery person about signing his acceptance of the furniture when one piece was missing. The delivery person called someone who talked to my husband, and he asked them to call me. I then got a call apologizing for the missing recliner. She told me she would call in the morning with the next delivery date. So we kept the delivery and waited until the next day. Ultimately, the next day I got a call telling me the chair had been discontinued and was no longer available! She tried to give me store credit, but I insisted on a refund, which she told me could take up to 14 days to process. Now I have a recliner that I cannot get a match to, and I am back in the hunt for replacements. And I will more than likely be returning the chair I do have so I can get 2 matching chairs and not a hodge podge of furniture ! If I had just received a call initially letting me know that two of the recliners I picked out were not available all of this anguish could’ve been avoided. It’s ridiculous that the delivery guy or warehouse person decided it was ok to just give me half my order without any discussion or communication. I am frustrated and angry and won’t waste my time with City Furniture ever again.

Vanessa

Jun 25, 2026

Overall, my experience with the website was positive. The site was easy to navigate, and I was able to browse products and compare options without much difficulty. The product images and descriptions were helpful in making decisions. One area that could be improved is the speed of some pages and the filtering options when searching for specific items. It would also be helpful to have more room-view examples showing how furniture and décor pieces work together. Overall, the website provided a good shopping experience, and I was able to find the products I was looking for.

Netta

Jun 25, 2026

I ordered a table and four chairs and received a table and one chair this was on June 14 every time I check my Email is saying it’s on backorder. I have not received any further information.

Kev

Jun 24, 2026

Great experience

Na

Jun 24, 2026

Na

Ashley

Jun 24, 2026

Fast delivery!

Ashley

Jun 24, 2026

Loved it! Fast delivery

sab

Jun 24, 2026

n/a

lauralees

Jun 24, 2026

All the information I needed was on your website, very easy to purchase and delivery options and pricing were all apparent.

Seggs

Jun 24, 2026

Overall great website, easy to use.

Jaqueline

Jun 24, 2026

Easy to use, very descriptive for each item.

Online Shopper

Jun 24, 2026

Very good

City Home buyer

Jun 24, 2026

I like the availability of the delivery time for this time, which appears to be high quality. We are looking forward to another purchase with City Home.

clau

Jun 24, 2026

the experience was ok , I would like to have options of pickup at the store

Online Shopper

Jun 24, 2026

Ordering on line was easy.

Jack

Jun 24, 2026

I have been waiting a year for this barstool to go on sale.

BB2

Jun 24, 2026

Visited the showroom to get some ideas on some items we were looking for. We found some we liked, and in the end ordered these items without issue on line. Delivery and updates were timely and exceptional

FlyerGirl27

Jun 24, 2026

Process was very easy and enjoyable

David

Jun 24, 2026

Nice

Coco

Jun 23, 2026

Excellent

RJ

Jun 23, 2026

Very great selection of sales and clearance items.

Dani

Jun 23, 2026

it was really easy to find what I was looking for, and it was free shipping

Tami M

Jun 23, 2026

I was able to order the furnishings I needed quickly, was also pleasantly surprised to see the teak entryway table back in stock in its natural color. The bedroom furniture looks great and will fit in the guest bedroom. I like that everything is solid wood. I only wish there were items at the store near me that I could see in person.

JC

Jun 23, 2026

It was good, Color of furniture needs to be of real photos in real settings, though.

Quick and Efficient

Jun 23, 2026

Pretty simple transaction. Even spoke to a sales rep who confirmed that if the price drops I could request a refund of the difference within 14 days. This went smoothly and I can appreciate that.

Kk

Jun 23, 2026

Easy

Greg

Jun 23, 2026

Easy to navigate, did want to add a speed queen laundry center to the order but it was not found on site. But is available in the store

Tim

Jun 23, 2026

Bought this chair at the store, we live it. Want another. Website was ready to navigate and complete transaction

Leazy B.

Jun 23, 2026

Easy to purchase, matches the other one we bought. Our experiences that we have purchased!

Kellie

Jun 23, 2026

Easy to use

GG

Jun 23, 2026

The website had a good selection of furniture and products could be delivered quickly.

P Manuel

Jun 23, 2026

Great service good credit system

Hunni

Jun 23, 2026

Good

Online Shopper

Jun 23, 2026

Easy to order online. Delivery went smoothly. They set the dresser where I asked. They Delivery guys were very nice through the whole exchange.

Donna

Jun 22, 2026

Very easy to order, but I did not like the shipping charges. It’s way too much to deliver two pillows, which weight practically nothing.

Duvan Z

Jun 22, 2026

Good

yia yia

Jun 22, 2026

no issues