CITY HOME Customer Reviews
CITY HOME holds a 8.6/10 overall rating and 804 verified post-delivery reviews on Bizrate.
CITY HOME Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 77% |
 Neutral | 10% | 12% |
 Negative | 15% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for CITY HOME
Showing 1 - 50 of 4,621
Anon
Site Experience FeedbackAug 10, 2026
Found exactly what I was looking for. Easy purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elena
Site Experience FeedbackAug 10, 2026
Is so good everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maverick
Site Experience FeedbackAug 10, 2026
The website was very easy to use and checkout was great.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Syd
Site Experience FeedbackAug 10, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
greg
Site Experience FeedbackAug 10, 2026
good job
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CW
Site Experience FeedbackAug 10, 2026
Excellent website and ease of shopping experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
Just purchased
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jenna
Site Experience FeedbackAug 9, 2026
This was a very seamless experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe B
Site Experience FeedbackAug 9, 2026
Great. easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
I do recommend City Home but the buying on line experience had an issue with payment showing up in their system despite the purchase showing up on my credit card. It was resolved.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 10
Hi
Site Experience FeedbackAug 9, 2026
It was simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
THe website is hard to use and glitches...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nipper
Site Experience FeedbackAug 9, 2026
We have bought from your company in the past and were most pleased. This a replacement for damaged chairs from the weather over the last few years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matti
Site Experience FeedbackAug 9, 2026
All smooth and great deal
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Buen precio y calidad de sus productos
Site Experience FeedbackAug 9, 2026
Entre en el sitio web busque el artículo me encaoy fue muy fácil hacer la compra seguí las indicaciones y súper rápido
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosie
Site Experience FeedbackAug 9, 2026
Every interaction I have had with City has great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Suzanna
Site Experience FeedbackAug 9, 2026
Very easy process. Hopefully delivery goes as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PIC808
Site Experience FeedbackAug 9, 2026
We first went in store (Altamonte Springs) and met with, Michael Corpus. He was very helpful and polite but we were not ready to buy anything that day. We are making this purchase based on the product and the positive experience with Home Specialist, Corpus.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lmk
Site Experience FeedbackAug 9, 2026
easy to order, straight to the point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ems
Site Experience FeedbackAug 9, 2026
I wish there was some type of savings I paid full price
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
Ashleyb
Site Experience FeedbackAug 9, 2026
It was easy to search, sort, filter what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jack
Site Experience FeedbackAug 9, 2026
need a recliner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Good experience, no issues finding what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SP
Site Experience FeedbackAug 9, 2026
Shipping for outside of state is very pricey
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
Mabdur01
Site Experience FeedbackAug 8, 2026
My experience has been good. No issues with order or delivery
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Liiii
Site Experience FeedbackAug 8, 2026
N/1
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackAug 8, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jill
Post-Delivery FeedbackAug 8, 2026
Why can’t the furniture be put together and just dropped in place? It’s not Wayfair !
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 7
Bobby V
Site Experience FeedbackAug 7, 2026
I have bought several pieces from city and I’m always very happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Veronica florez
Post-Delivery FeedbackAug 7, 2026
The quality of the item it’s not to good, that’s a shame
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 10
Kat
Site Experience FeedbackAug 7, 2026
Nothing really good or bad to say.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Croopnick
Site Experience FeedbackAug 7, 2026
Great experience buying on cityhome website. All went smoothly and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yoss
Site Experience FeedbackAug 6, 2026
Easy to buy online with a few clicks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sweet
Site Experience FeedbackAug 6, 2026
Very good deal
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
I really enjoy shopping with you; all the merchandise is good quality, and I especially love it when I buy items on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tomás
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
PSH
Post-Delivery FeedbackAug 6, 2026
The deliverers were convinced that they could not successfully move the sofa through the hall. They made a very superficial attempt and did not remove all of the packaging to see if it would work with the sofa by itself. Even worse, they seemed satisfied with their refusal to try.
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 7
Steph
Site Experience FeedbackAug 6, 2026
Easy to work with very satisfied
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eddie
Post-Delivery FeedbackAug 6, 2026
Always overall good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
This was a great first experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Knight king
Site Experience FeedbackAug 5, 2026
East to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dori
Site Experience FeedbackAug 5, 2026
I have shopped several times in store and online. Very impressed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
You have a good selection of merchandise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nelly
Site Experience FeedbackAug 5, 2026
Everything is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monotypes
Site Experience FeedbackAug 4, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
Easy and practical
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A