Chick's Discount Saddlery Reviews - 26,812 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 721 - 740 of 26,812
Online Shopper
Site Experience Feedback
Nov 22, 2024
I wanted a medium dog blanket in purple and they didn't have that color.. had to pick blue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HorseNewbie
Site Experience Feedback
Nov 22, 2024
Good, can sort and narrow down search. Would like more discount codes.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Nettie
Site Experience Feedback
Nov 22, 2024
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Toodles
Site Experience Feedback
Nov 11, 2024
Always love chicks selection quality and value!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Toodles
Post-Delivery Feedback
Nov 22, 2024
Always has the best value and good quality products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kaseem123
Site Experience Feedback
Nov 22, 2024
I've recommended chicks website to other people when I ran a boarding stable, and people were getting their first horses. Though, I've never needed to use it myself until now, it's just as easy and used friendly as I have been told it is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
keno
Site Experience Feedback
Nov 22, 2024
Great and fun stuff!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wrangler
Site Experience Feedback
Nov 01, 2024
Wrangler
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wrangler
Post-Delivery Feedback
Nov 22, 2024
Loved my horse blanket. My granddaughter was so happy. My order came on time and I was very happy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kat
Site Experience Feedback
Nov 22, 2024
No issues love Chick's!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJones
Site Experience Feedback
Nov 14, 2024
very easy to find what you are looking for and always seem to have good prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
~Penny~
Site Experience Feedback
Nov 22, 2024
Good experience. Easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rodeo mom
Site Experience Feedback
Nov 22, 2024
My overall experience was great. The site is easy to navigate and the item wanted was on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Site Experience Feedback
Nov 12, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Post-Delivery Feedback
Nov 22, 2024
Very happy with ease of ordering as well as speed in shipping and quality of item
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Patty
Site Experience Feedback
Nov 10, 2024
Very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Patty
Post-Delivery Feedback
Nov 22, 2024
The order was slow in coming, almost 2 weeks. But the product was as expected.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 10
- Full ratings for this review »
TJ
Site Experience Feedback
Nov 09, 2024
The website’s search bar took me right to the exact products I was looking for. Fast, easy, and affordable. I’ll be ordering again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
TJ
Post-Delivery Feedback
Nov 22, 2024
I found the exact halters that I had been looking for , however they were much less expensive than other stores. The snaps on the chin might need to be a little heavier duty for my rowdy bunch, but overall I’m very pleased with this purchase, will order again, and recommend others to take a look at Chicks when they need to restock their tack room.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Allissa
Site Experience Feedback
Nov 22, 2024
Great experience, found everything I needed for the best prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Margaret
Site Experience Feedback
Nov 22, 2024
Easy to navigate. Appreciate the sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kylee
Site Experience Feedback
Nov 22, 2024
Great look and easy to find what I wanted lots of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Double T
Site Experience Feedback
Nov 22, 2024
Good experience… user friendly… hope my shipment is timely🍃😉
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
great Item for barn gifts, easy to order. I bought 11 pair between two orders,
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kathy
Post-Delivery Feedback
Nov 22, 2024
Great prices and variety
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »