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Chick's Discount Saddlery Reviews - 26,812 Review - 9.3/10

Nov 28, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 701 - 720 of 26,812

Online Shopper

Site Experience Feedback

Nov 22, 2024

Great

Online Shopper

Site Experience Feedback

Nov 22, 2024

GOOD SELECTION OF TACK LOVE ALL THE OPTIONS AND AMAZING PRICES

Amanda

Site Experience Feedback

Nov 22, 2024

Good prices

A-

Site Experience Feedback

Nov 11, 2024

Shipping was high when other offer free


Post-Delivery Feedback

Nov 22, 2024

Great product

CJ

Site Experience Feedback

Nov 22, 2024

I love using chicks saddlery. It’s a one stop shop.

Online Shopper

Post-Delivery Feedback

Nov 22, 2024

Had a great experience. Will order through you again.

Memaw

Site Experience Feedback

Nov 22, 2024

Good, I only had my phone, so it was a bit small. That is all on me though.

ohnogoldens

Site Experience Feedback

Nov 22, 2024

Chic's is easy to use. It allows changes where other sites seem to hide where to do changes for addresses.

Stacy

Site Experience Feedback

Nov 22, 2024

Selection is very good, and prices are as well.

Cozy

Site Experience Feedback

Nov 22, 2024

Great

Breezy

Site Experience Feedback

Nov 22, 2024

Found exactly what I needed, in the sizes I needed, and for great prices!

Em

Site Experience Feedback

Nov 22, 2024

Love shopping here, I reccoemnd all the time!

Abbotts Goats in Coats

Site Experience Feedback

Nov 22, 2024

Just love this site the sale prices are amazing. It makes it easier time to keep my horses safe

Lindsay D.

Site Experience Feedback

Nov 22, 2024

Great deals! Had exactly what I wanted!

Nickname

Site Experience Feedback

Nov 22, 2024

Overall it was good shopping experience.

Francis Farms

Site Experience Feedback

Nov 22, 2024

I was trying to narrow down sizes that I needed to prevent wasting a lot of time looking for turnouts/coats that didn’t offer her size. That seemed to be a little difficult to get narrowed down.

Online Shopper

Site Experience Feedback

Nov 22, 2024

fine

Chris

Post-Delivery Feedback

Nov 22, 2024

I got these amazing blanket coats for my dog. They love them! You gotta try it , my dogs look and feel like they are wrapped in a blanket.

Hollywood

Site Experience Feedback

Nov 22, 2024

I think you have very nice merchandise

Morgan

Site Experience Feedback

Nov 22, 2024

Very clean and straight forward site. I found the things I needed very easily, and for a good price