Home > Pet Supplies > Chick's Discount Saddlery

Chick's Discount Saddlery Reviews - 26,902 Review - 9.3/10

Nov 28, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 521 - 540 of 26,902

The Kush

Site Experience Feedback

Nov 22, 2024

It eas a fine experience won't know really until I get my product.

AN

Site Experience Feedback

Nov 22, 2024

Shipping is only down side

Hooves

Site Experience Feedback

Nov 22, 2024

Was looking for horse blankets, it was pretty easy and good prices

Kate

Site Experience Feedback

Nov 22, 2024

Awesome prices, Way better shipping cost than Horseloverz offered, easy to find what i needed. A+

Christine

Site Experience Feedback

Nov 22, 2024

I love using Chicks online for all my horse needs. They usually have very good prices and it’s super easy to find what I need.

Savvy

Site Experience Feedback

Nov 22, 2024

I really enjoy shopping on this website due to the availability of eveything and the overall prices that I am searching for!

Online Shopper

Site Experience Feedback

Nov 22, 2024

It was good.

Online Shopper

Site Experience Feedback

Nov 22, 2024

Very clear and easy to use

KC

Site Experience Feedback

Nov 22, 2024

Excited to receive my helmet!

Tracie

Site Experience Feedback

Nov 22, 2024

Great

Painted Pony Farm

Site Experience Feedback

Nov 22, 2024

It was great! Thank you! My babies will be warm!

Winnie Willow.

Site Experience Feedback

Nov 22, 2024

It was easy.

Grandma

Site Experience Feedback

Nov 22, 2024

Good experience

Midnight Rumble

Site Experience Feedback

Nov 22, 2024

Pretty good

Runner

Site Experience Feedback

Nov 22, 2024

Easy to use. I've never had a problem

Carla

Site Experience Feedback

Nov 22, 2024

My interaction with website was great thank you very much.

dani

Site Experience Feedback

Nov 22, 2024

Check's never disappoints! Great product and great customer service.

Shy

Site Experience Feedback

Nov 22, 2024

This website is amazing cause I can afford things for my horse at prices I’m able to afford

Walker

Site Experience Feedback

Nov 22, 2024

Good

Okie

Site Experience Feedback

Nov 22, 2024

Awesome