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Breck's Reviews - 31,588 Review - 9.0/10

Dec 3, 2024
Breck's is proud to be celebrating more than 200 years of Dutch excellence in American gardens. Their experience and extensive research in American gardens makes them the experts on gardening trends, soils, and planting zones from sea to shining sea.

Breck's Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.0 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%75%

Neutral

15%17%

Negative

6%9%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

9.8 out of 10

Recent Reviews for Breck's

Showing 101 - 120 of 31,588

Plantlady

Post-Delivery Feedback

Oct 30, 2024

Ferns were very small with no leaves at all

Remysdad

Site Experience Feedback

Aug 28, 2024

Having to sign in is very annoying

Tucket

Site Experience Feedback

Aug 28, 2024

Great selection. Search identified plants suited for specific growing requirements.


Post-Delivery Feedback

Oct 30, 2024

Fantastic selection and prices. I’m anxious for next year to see the results of my purchases!

Happy Repeat Customer

Site Experience Feedback

Jul 29, 2024

I came across a link for Brecks in an online search for a plant mentioned in a newspaper article. I am prepping a new perennial bed and saw some beauties on your site to order. The sale, free shipping, and discount were the cherries on top.


Post-Delivery Feedback

Oct 30, 2024

I only received part of my order so far, as the rest Won’t Thom until spring. The bulbs I received, though appear to be in good condition, and I look forward to seeing how they boom in the spring.

Chachi

Site Experience Feedback

Jul 29, 2024

Very easy to navigate site. I am a regular Breck's customer that usually orders by mail.


Post-Delivery Feedback

Oct 30, 2024

Quality bulbs at a reasonable price

KoalaTraveler

Site Experience Feedback

Jul 29, 2024

inconsistant description as to whether the tulip bulb(s) is 1 bulb, pack of 10, 12, or 30. It doesn't always show in the Search results, meaning I have to click on the individual item - and it doesn't show up onthe quick description.

RickW

Site Experience Feedback

Aug 28, 2024

I find that using the website is helpful as it keeps track of my totals


Post-Delivery Feedback

Oct 30, 2024

In recent years, I have started growing lilies. Breck's has a great variety and the bulbs always arrive on time and in good condition. Each year, I order more.

Kathy

Site Experience Feedback

Jul 07, 2024

I found it frustrating to place this order. I tried to do it by filling out the order form in the sale book, but found no place to use the gift certificate. I also find it frustrating to pay high shipping charges with each order, or higher product prices if you offer "free" shipping.


Post-Delivery Feedback

Oct 29, 2024

I have been ordering from Brecks for several years now. I have always been satisfied with the condition of the plants/bulbs I have ordered, without fail. The best part of ordering is having something new to look forward to popping through the ground to greet me in the spring! You really help me get through the long, hard winters of Central New York! Thank you for such high-quality products and a great guarantee!

Susie

Site Experience Feedback

Aug 27, 2024

I enjoyed getting the catalog. I nice visual in the mail. And it reminded me to get my order in by end of August. Website was easy to use and well layed out.

PJ

Site Experience Feedback

Sep 09, 2024

Prefer a paper catalog, which I ordered weeks ago and have never received.


Post-Delivery Feedback

Oct 29, 2024

the first half of the order was on time. the other half came later than i wanted to plant it.

Bill

Site Experience Feedback

Jul 23, 2024

Great

Martha in Mobile

Site Experience Feedback

Jul 28, 2024

Was looking for asiatic lilies specifically. Wished there were more to choose from. Found other things I wasn't looking for but that was good. Wished there were more varieties to select from.


Post-Delivery Feedback

Oct 29, 2024

I enjoyed the last catalog with colorful photos and informative data about each selection. I was able to pick ones that were best suited for my garden although I wanted many more than I actually purchased. Some I knew wouldn't work in my climate zone, so I passed on those. I was fore-warned about the delayed shipping but I knew I had to wait to plant anyway. I received advance notification about the shipping date and they arrived on time and in good condition. I will definitely purchase from them again as I have in the past.

Whit

Post-Delivery Feedback

Oct 29, 2024

Great selection of varieties and value priced in big bag quantities. Nice sized bulbs shipped at proper planting time.

Bleepboop

Site Experience Feedback

Jul 28, 2024

It was great but I do wish I’d seen a place to write a gift message


Post-Delivery Feedback

Oct 29, 2024

I cannot wait to see these tulips and peonies bloom next year

Online Shopper

Site Experience Feedback

Jul 26, 2024

Good: illustrations & descriptions bad: could not change error in e mail address (will call in correction tomorrow)


Post-Delivery Feedback

Oct 28, 2024

Breck's is the go to provider of quality bulbs. While costing a little more than local sources, the assurance of hearty blooming plants is worth the extra expense.

Steph H

Post-Delivery Feedback

Oct 28, 2024

I can't wait for spring to see the new beauty in my garden.

Silvergirl

Site Experience Feedback

Jul 21, 2024

Easy to use, user friendly, good information on the plants.


Post-Delivery Feedback

Oct 28, 2024

Website easy to navigate; good information on products; good choice of products.

Jerry

Post-Delivery Feedback

Oct 28, 2024

Quality product and timely delivery.

Meesh503

Site Experience Feedback

Aug 20, 2024

I love the photos of the plants & flowers. I appreciate being able to filter results based on sun, hardiness zone, etc. I enjoy reading the planting tips too.


Post-Delivery Feedback

Oct 28, 2024

It was very easy to see the products in the catalog and take advantage of sales. All of the springs bulbs, especially Dutch iris (which are my favorite) were available. It helps that the bulbs are shipped at the right time to plant, as well as the included planting directions.

Firefly

Site Experience Feedback

Sep 01, 2024

Otho g bad to say, you include if an item will grow in my zone.


Post-Delivery Feedback

Oct 28, 2024

I have already told co-workers to visit the site. I answered N/A to some questions due to not using those options or bulbs have not bloomed yet.