Breck's Reviews - 31,588 Review - 9.0/10
Breck's Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 8.8 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 75% |
Neutral | 15% | 17% |
Negative | 6% | 9% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Recent Reviews for Breck's
Showing 121 - 140 of 31,588
Vettegirl
Post-Delivery Feedback
Oct 28, 2024
I plant lots of daffodils each year, hundreds. I've told lots of folks where they come from! Very satisfied!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BB
Site Experience Feedback
Sep 01, 2024
I was impressed by the beautiful variety of tulip bulbs.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
BB
Post-Delivery Feedback
Oct 28, 2024
Very happy with my first purchase from Breck’s. Products look great- no complaints start to finish.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Randy
Post-Delivery Feedback
Oct 28, 2024
I have been a long time customer since the start of the Internet and Breck's has always given me the best products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JW
Site Experience Feedback
Jun 08, 2024
Ordering was very easy. I was able to find what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JW
Post-Delivery Feedback
Oct 28, 2024
Brecks has the most variety, prices are great and I am so pleased with them I will be ordering again in the spring
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 26, 2024
No issues at all with the website. So glad we are able to order on-line. I am also happy about Breck’s letting me know when to expect my order knowing that it will not come too early for planting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Girlfriends
Site Experience Feedback
Aug 25, 2024
online service was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Girlfriends
Post-Delivery Feedback
Oct 28, 2024
I purchased bulbs for a dear friend’s birthday. Something special so she my have for years to come. They come with a guaranteed to grow. She was so excited to receive the gift. I’m so very pleased with my purchase 💕
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Midge
Site Experience Feedback
Sep 04, 2024
Website is very easy to navigate, clear and quick checkout.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Nan
Site Experience Feedback
Aug 31, 2024
You have bulbs I can't find elsewhere.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ely
Site Experience Feedback
Jul 11, 2024
Very easy to use the website. All products well displayed. Ordering instructions easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ely
Post-Delivery Feedback
Oct 27, 2024
I like to buy from Breck's since items are of high quality and always as promised. Recent order came on time and in excellent condition.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Munga
Site Experience Feedback
Aug 31, 2024
I find it quite easy to navigate around the website. I also like receiving pictures in the mail so I can put them in a binder of what I purchased. If I need to refer back to them for any information on the flowers that was planted. And the sales a great savings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Munga
Post-Delivery Feedback
Oct 27, 2024
All items were shipped when stated. Directions right on each bag of how the flowers were to be planted. Would recommend Breck’s to everyone!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SueZ
Post-Delivery Feedback
Oct 27, 2024
I placed two orders. The first was for 4 red phlox due to arrive by 10/21/24. Today is 10/27/24. They have not arrived, nor have I received a notice they would be late. The second order for day lilies arrived when scheduled in good condition. I planted the day lily roots in a raised garden bed and in a couple days the green foliage emerged.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
CrackerJaack
Post-Delivery Feedback
Oct 27, 2024
Received my order on time. My goal was to plant the first week of November, which is a week away. Items packaged and planting instructions are perfect for my game plan
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Shaka
Post-Delivery Feedback
Oct 26, 2024
Everything was fine on Breck's end. I haven't planted my bulbs yet because it is so dry here.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Paula M
Site Experience Feedback
Sep 04, 2024
I like the flowers that Breck's has available. Easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
alvin
Post-Delivery Feedback
Oct 26, 2024
I ordered sveral bulbs and plan to plant them in the next week. I am very excited to see the results blossum and will be sharing your indromation with everyone who inquires. I anticipate outstanding results.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 27, 2024
It was excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Nathalie
Site Experience Feedback
Jul 25, 2024
It was fun ordering now I need help to plant all these...... Great I coud get back to my order as I am so busy with 2 Galleries/stores, 4 kids etc....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nathalie
Post-Delivery Feedback
Oct 26, 2024
Unfortunately some Peonies were no longer available
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ddavis
Site Experience Feedback
Aug 26, 2024
More bogo sales please
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ddavis
Post-Delivery Feedback
Oct 26, 2024
Excellent quality of products I love the variety of plants and the customer support is amazing.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Colorado Gardener
Site Experience Feedback
Aug 24, 2024
Selection of bulbs and quality are great. However I wish the website had the option to star or “favorite” items as I am considering and comparing as they are all so similar. Would like to be able to select and then compare
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CY
Site Experience Feedback
Aug 16, 2024
Breck’s is iconic. There are tulips blooming still at a house I owned 40 years ago.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CY
Post-Delivery Feedback
Oct 26, 2024
Breck’s is iconic. I have purchased bulbs for decades from Breck’s at nearly every home I’ve owned. The quality is consistently exceptional.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »