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Breck's Reviews - 31,588 Review - 9.0/10

Dec 3, 2024
Breck's is proud to be celebrating more than 200 years of Dutch excellence in American gardens. Their experience and extensive research in American gardens makes them the experts on gardening trends, soils, and planting zones from sea to shining sea.

Breck's Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.0 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%75%

Neutral

15%17%

Negative

6%9%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

9.8 out of 10

Recent Reviews for Breck's

Showing 121 - 140 of 31,588

Vettegirl

Post-Delivery Feedback

Oct 28, 2024

I plant lots of daffodils each year, hundreds. I've told lots of folks where they come from! Very satisfied!

BB

Site Experience Feedback

Sep 01, 2024

I was impressed by the beautiful variety of tulip bulbs.


Post-Delivery Feedback

Oct 28, 2024

Very happy with my first purchase from Breck’s. Products look great- no complaints start to finish.

Randy

Post-Delivery Feedback

Oct 28, 2024

I have been a long time customer since the start of the Internet and Breck's has always given me the best products.

JW

Site Experience Feedback

Jun 08, 2024

Ordering was very easy. I was able to find what I wanted


Post-Delivery Feedback

Oct 28, 2024

Brecks has the most variety, prices are great and I am so pleased with them I will be ordering again in the spring

Online Shopper

Site Experience Feedback

Aug 26, 2024

No issues at all with the website. So glad we are able to order on-line. I am also happy about Breck’s letting me know when to expect my order knowing that it will not come too early for planting.

Girlfriends

Site Experience Feedback

Aug 25, 2024

online service was good


Post-Delivery Feedback

Oct 28, 2024

I purchased bulbs for a dear friend’s birthday. Something special so she my have for years to come. They come with a guaranteed to grow. She was so excited to receive the gift. I’m so very pleased with my purchase 💕

Midge

Site Experience Feedback

Sep 04, 2024

Website is very easy to navigate, clear and quick checkout.

Nan

Site Experience Feedback

Aug 31, 2024

You have bulbs I can't find elsewhere.

Ely

Site Experience Feedback

Jul 11, 2024

Very easy to use the website. All products well displayed. Ordering instructions easy to follow.


Post-Delivery Feedback

Oct 27, 2024

I like to buy from Breck's since items are of high quality and always as promised. Recent order came on time and in excellent condition.

Munga

Site Experience Feedback

Aug 31, 2024

I find it quite easy to navigate around the website. I also like receiving pictures in the mail so I can put them in a binder of what I purchased. If I need to refer back to them for any information on the flowers that was planted. And the sales a great savings.


Post-Delivery Feedback

Oct 27, 2024

All items were shipped when stated. Directions right on each bag of how the flowers were to be planted. Would recommend Breck’s to everyone!

SueZ

Post-Delivery Feedback

Oct 27, 2024

I placed two orders. The first was for 4 red phlox due to arrive by 10/21/24. Today is 10/27/24. They have not arrived, nor have I received a notice they would be late. The second order for day lilies arrived when scheduled in good condition. I planted the day lily roots in a raised garden bed and in a couple days the green foliage emerged.

CrackerJaack

Post-Delivery Feedback

Oct 27, 2024

Received my order on time. My goal was to plant the first week of November, which is a week away. Items packaged and planting instructions are perfect for my game plan

Shaka

Post-Delivery Feedback

Oct 26, 2024

Everything was fine on Breck's end. I haven't planted my bulbs yet because it is so dry here.

Paula M

Site Experience Feedback

Sep 04, 2024

I like the flowers that Breck's has available. Easy to order.

alvin

Post-Delivery Feedback

Oct 26, 2024

I ordered sveral bulbs and plan to plant them in the next week. I am very excited to see the results blossum and will be sharing your indromation with everyone who inquires. I anticipate outstanding results.

Online Shopper

Site Experience Feedback

Aug 27, 2024

It was excellent

Nathalie

Site Experience Feedback

Jul 25, 2024

It was fun ordering now I need help to plant all these...... Great I coud get back to my order as I am so busy with 2 Galleries/stores, 4 kids etc....


Post-Delivery Feedback

Oct 26, 2024

Unfortunately some Peonies were no longer available

Ddavis

Site Experience Feedback

Aug 26, 2024

More bogo sales please


Post-Delivery Feedback

Oct 26, 2024

Excellent quality of products I love the variety of plants and the customer support is amazing.

Colorado Gardener

Site Experience Feedback

Aug 24, 2024

Selection of bulbs and quality are great. However I wish the website had the option to star or “favorite” items as I am considering and comparing as they are all so similar. Would like to be able to select and then compare

CY

Site Experience Feedback

Aug 16, 2024

Breck’s is iconic. There are tulips blooming still at a house I owned 40 years ago.


Post-Delivery Feedback

Oct 26, 2024

Breck’s is iconic. I have purchased bulbs for decades from Breck’s at nearly every home I’ve owned. The quality is consistently exceptional.