Breck's Reviews - 31,882 Review - 8.9/10
Breck's Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 8.8 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 78% |
Neutral | 15% | 15% |
Negative | 5% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Recent Reviews for Breck's
Showing 61 - 80 of 31,882
Merrie
Site Experience Feedback
Aug 27, 2024
Web page was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Merrie
Post-Delivery Feedback
Nov 04, 2024
Brecks's has a large selection of plants and a great looking catalog. The items received were a replacement from the original order I received last fall that did not weather over. The plants I received for replacement, two out of nine were dead when I received the order.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Val B
Site Experience Feedback
Aug 01, 2024
Saw a lot of cool plants that most nurserys dont have. That is what attracted me to the website was the more exotic looking plants. The prices are pretty good too.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Val B
Post-Delivery Feedback
Nov 03, 2024
Products arrived when expected and are high quality. Started growing right away and are looking very healthy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Citykid2
Site Experience Feedback
Aug 27, 2024
Code for free shipping after $50
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Citykid2
Post-Delivery Feedback
Nov 03, 2024
Bulbs look Great. Came with Excellent Instructions that I Followed when planting. Planted about 100 bulbs. Should look wonderful in the Spring.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ernie
Site Experience Feedback
Aug 02, 2024
No comment
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Ernie
Post-Delivery Feedback
Nov 03, 2024
Nothing to report
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
E.J.
Post-Delivery Feedback
Nov 02, 2024
Excellent variety of Bearded Iris at competitive prices.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 02, 2024
Purchased as a birthday gift for my daughter. She said they arrived two or three weeks late and were shriveled and dead. We are both avid gardeners, and she collects Iris. She tried soaking them just in case.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 2
- Customer Support: N/A
- Full ratings for this review »
Buckhorn
Site Experience Feedback
Jul 18, 2024
Totally happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buckhorn
Post-Delivery Feedback
Nov 02, 2024
Excellent bulbs/varieties to choose from. Last year’s dahlias performed beyond expectations. Tree lilies, second and third year blossoms cause me to order more. Received my order in time for fall planting. Exceptional service-highly recommend anyone try a selection of their varieties!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rec
Site Experience Feedback
Aug 01, 2024
Easy of shopping and quality of plants
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J B
Site Experience Feedback
Aug 26, 2024
I was happy that I could put things in and take things out of my cart!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J B
Post-Delivery Feedback
Nov 02, 2024
For certain I would recommend Breck's to anyone and all!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Stephanie
Site Experience Feedback
Aug 25, 2024
My Mom is also an avid gardener (like me). Her birthday is at the end of September and she loves her berry rose mallow that I bought last year. I bought her more this year. I also raised 35 monarchs this year, so I NEED more asclepias (milkweed/butterfly weed)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stephanie
Post-Delivery Feedback
Nov 02, 2024
I have overwhelmingly been satisfied with the actual product. My only issue is that some of my items did not arrive until late October, which in this area(the Northeast) can be very cold, and not allow the plants to get established before the ground freezes.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 10
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Pepa
Post-Delivery Feedback
Nov 02, 2024
So far, satisfied. I don’t lnow whether bulbs will meet expectations once they start flowering.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
NK
Site Experience Feedback
Jul 30, 2024
Oh my goodness--Breck's is great! The selection is wonderful, prices are excellent, and the customer service is fantastic (which in my book is just as important as the product). Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NK
Post-Delivery Feedback
Nov 02, 2024
This is actually a replacement order. I ordered daffodils and tulips last year but the tulips did not grow. Daffodils were gorgeous. So I contacted customer service about the tulips and with no questions asked and extremely courteous service, they gave me a credit for the amount spent on the tulip bulbs last year. I ordered more tulip bulbs this year and they were delivered on time. We are in Zone 8 so I have not yet planted them. Look forward to beautiful blooms in the spring!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
VIFG
Site Experience Feedback
Sep 04, 2024
Smooth, I liked the filter options and layout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rocky
Site Experience Feedback
Sep 05, 2024
easy to use and always good products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rocky
Post-Delivery Feedback
Nov 01, 2024
The bulbs are always good and grow well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Beth
Site Experience Feedback
Sep 09, 2024
Always enjoy my online experience with Brecks. Ease of purchase and finding things.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beth
Post-Delivery Feedback
Nov 01, 2024
Breck’s always has great plants and instructions on how to plant them and how to care for them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Ria
Post-Delivery Feedback
Nov 01, 2024
The bulbs arrived as planned and appear very fresh & in great condition. Everything was neatly packed & separated according to type. My only complaint is that the bulbs packs are not marked according to the expected growth height. The latter would help in the design planting of the garden. I attempted to check the catalogue in the package to back reference the height of the bulb groups. I was able to get an estimated height for some of the bulbs in the catalogue but those bulbs which were already sold out were not included in the description so I could not get an estimated height at time of blooming. The inclusion of this estimated height at maturity would help greatly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Marty
Post-Delivery Feedback
Nov 01, 2024
Bulb size of daffodils was small… also I had no way of knowing approximately when my orders would arrive
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Jayne
Site Experience Feedback
Aug 29, 2024
Flowers 💐 make me smile 😃. The catalog is amazing with colors and selections. I will order from this catalog again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jayne
Post-Delivery Feedback
Nov 01, 2024
Love the flowers and vast selection. Also appreciate the bulk bundles and the directions for planting that were included with my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sally
Site Experience Feedback
Aug 24, 2024
I love the bulbs I have received from Brecks. It is so easy to find and order just what I’m looking for and the order process is equally as easy. I hope to continue ordering from Brecks for many years to come.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sally
Post-Delivery Feedback
Nov 01, 2024
I love the products that I have received fromBreck’s. My bulbs are just beautiful and I get many compliments on them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jan
Site Experience Feedback
Jul 26, 2024
Everything went very smoothly, thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jan
Post-Delivery Feedback
Nov 01, 2024
I had several orders with Brecks and a couple of issues with two of the orders. For instance, I had ordered a plant that was in stock when I ordered it when I got my shipment it was not included in the box when I contacted customer service, they told me it was back ordered. They gave me a credit for it, on another order, I ordered several plants and one of them did not come with the order. I contacted customer service and they told me that it shows as shipped on their end and when I checked on their website it showed still in stock so I re-ordered it with the credit that they had given me , overall I am very satisfied with them, and love the quality of their products! Their customer service staff was extraordinary!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »