Home > Home & Garden > Breck's

Breck's Reviews - 31,882 Review - 8.9/10

Nov 23, 2024
Breck's is proud to be celebrating more than 200 years of Dutch excellence in American gardens. Their experience and extensive research in American gardens makes them the experts on gardening trends, soils, and planting zones from sea to shining sea.

Breck's Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%78%

Neutral

15%15%

Negative

5%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

9.8 out of 10

Recent Reviews for Breck's

Showing 61 - 80 of 31,882

Merrie

Site Experience Feedback

Aug 27, 2024

Web page was easy to navigate


Post-Delivery Feedback

Nov 04, 2024

Brecks's has a large selection of plants and a great looking catalog. The items received were a replacement from the original order I received last fall that did not weather over. The plants I received for replacement, two out of nine were dead when I received the order.

Val B

Site Experience Feedback

Aug 01, 2024

Saw a lot of cool plants that most nurserys dont have. That is what attracted me to the website was the more exotic looking plants. The prices are pretty good too.


Post-Delivery Feedback

Nov 03, 2024

Products arrived when expected and are high quality. Started growing right away and are looking very healthy.

Citykid2

Site Experience Feedback

Aug 27, 2024

Code for free shipping after $50


Post-Delivery Feedback

Nov 03, 2024

Bulbs look Great. Came with Excellent Instructions that I Followed when planting. Planted about 100 bulbs. Should look wonderful in the Spring.

Ernie

Site Experience Feedback

Aug 02, 2024

No comment


Post-Delivery Feedback

Nov 03, 2024

Nothing to report

E.J.

Post-Delivery Feedback

Nov 02, 2024

Excellent variety of Bearded Iris at competitive prices.

Online Shopper

Post-Delivery Feedback

Nov 02, 2024

Purchased as a birthday gift for my daughter. She said they arrived two or three weeks late and were shriveled and dead. We are both avid gardeners, and she collects Iris. She tried soaking them just in case.

Buckhorn

Site Experience Feedback

Jul 18, 2024

Totally happy!


Post-Delivery Feedback

Nov 02, 2024

Excellent bulbs/varieties to choose from. Last year’s dahlias performed beyond expectations. Tree lilies, second and third year blossoms cause me to order more. Received my order in time for fall planting. Exceptional service-highly recommend anyone try a selection of their varieties!!!

Rec

Site Experience Feedback

Aug 01, 2024

Easy of shopping and quality of plants

J B

Site Experience Feedback

Aug 26, 2024

I was happy that I could put things in and take things out of my cart!


Post-Delivery Feedback

Nov 02, 2024

For certain I would recommend Breck's to anyone and all!

Stephanie

Site Experience Feedback

Aug 25, 2024

My Mom is also an avid gardener (like me). Her birthday is at the end of September and she loves her berry rose mallow that I bought last year. I bought her more this year. I also raised 35 monarchs this year, so I NEED more asclepias (milkweed/butterfly weed)


Post-Delivery Feedback

Nov 02, 2024

I have overwhelmingly been satisfied with the actual product. My only issue is that some of my items did not arrive until late October, which in this area(the Northeast) can be very cold, and not allow the plants to get established before the ground freezes.

Pepa

Post-Delivery Feedback

Nov 02, 2024

So far, satisfied. I don’t lnow whether bulbs will meet expectations once they start flowering.

NK

Site Experience Feedback

Jul 30, 2024

Oh my goodness--Breck's is great! The selection is wonderful, prices are excellent, and the customer service is fantastic (which in my book is just as important as the product). Thank you!


Post-Delivery Feedback

Nov 02, 2024

This is actually a replacement order. I ordered daffodils and tulips last year but the tulips did not grow. Daffodils were gorgeous. So I contacted customer service about the tulips and with no questions asked and extremely courteous service, they gave me a credit for the amount spent on the tulip bulbs last year. I ordered more tulip bulbs this year and they were delivered on time. We are in Zone 8 so I have not yet planted them. Look forward to beautiful blooms in the spring!

VIFG

Site Experience Feedback

Sep 04, 2024

Smooth, I liked the filter options and layout.

rocky

Site Experience Feedback

Sep 05, 2024

easy to use and always good products!


Post-Delivery Feedback

Nov 01, 2024

The bulbs are always good and grow well.

Beth

Site Experience Feedback

Sep 09, 2024

Always enjoy my online experience with Brecks. Ease of purchase and finding things.


Post-Delivery Feedback

Nov 01, 2024

Breck’s always has great plants and instructions on how to plant them and how to care for them.

Ria

Post-Delivery Feedback

Nov 01, 2024

The bulbs arrived as planned and appear very fresh & in great condition. Everything was neatly packed & separated according to type. My only complaint is that the bulbs packs are not marked according to the expected growth height. The latter would help in the design planting of the garden. I attempted to check the catalogue in the package to back reference the height of the bulb groups. I was able to get an estimated height for some of the bulbs in the catalogue but those bulbs which were already sold out were not included in the description so I could not get an estimated height at time of blooming. The inclusion of this estimated height at maturity would help greatly.

Marty

Post-Delivery Feedback

Nov 01, 2024

Bulb size of daffodils was small… also I had no way of knowing approximately when my orders would arrive

Jayne

Site Experience Feedback

Aug 29, 2024

Flowers 💐 make me smile 😃. The catalog is amazing with colors and selections. I will order from this catalog again.


Post-Delivery Feedback

Nov 01, 2024

Love the flowers and vast selection. Also appreciate the bulk bundles and the directions for planting that were included with my purchase.

Sally

Site Experience Feedback

Aug 24, 2024

I love the bulbs I have received from Brecks. It is so easy to find and order just what I’m looking for and the order process is equally as easy. I hope to continue ordering from Brecks for many years to come.


Post-Delivery Feedback

Nov 01, 2024

I love the products that I have received fromBreck’s. My bulbs are just beautiful and I get many compliments on them.

Jan

Site Experience Feedback

Jul 26, 2024

Everything went very smoothly, thank you!


Post-Delivery Feedback

Nov 01, 2024

I had several orders with Brecks and a couple of issues with two of the orders. For instance, I had ordered a plant that was in stock when I ordered it when I got my shipment it was not included in the box when I contacted customer service, they told me it was back ordered. They gave me a credit for it, on another order, I ordered several plants and one of them did not come with the order. I contacted customer service and they told me that it shows as shipped on their end and when I checked on their website it showed still in stock so I re-ordered it with the credit that they had given me , overall I am very satisfied with them, and love the quality of their products! Their customer service staff was extraordinary!