BaseballMonkey Reviews - 1,525 Review - 9.5/10
2016
Winner
Circle of
Excellence
2 years
BaseballMonkey Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 77% |
Neutral | 15% | 17% |
Negative | 4% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for BaseballMonkey
Showing 61 - 80 of 1,525
N.caho
Site Experience Feedback
Sep 27, 2024
Simple, easy and good pricing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
N.caho
Post-Delivery Feedback
Oct 19, 2024
Bought my son the 2025 hype fire which was priced aggressively and shipped in good timing.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 18, 2024
I can not give an opinion on order or products as I just placed order. I would have rather given a thorough opinion once I receive my purchase. I will state the checkout process was very simple and there were shipping options which I appreciated.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
THO
Site Experience Feedback
Oct 16, 2024
It was like the rest
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Mac
Post-Delivery Feedback
Oct 16, 2024
Glove arrived ahead of time estimate. We were able to track it and make sure someone was available to receive it.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
snawilson
Post-Delivery Feedback
Oct 16, 2024
I had no idea this bat even existed for "tee ball" sp we were stoked when we saw it on your website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 16, 2024
I signed up and the site said I would get 15% off. I never received that. Other then that everything was smooth.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Emme
Site Experience Feedback
Oct 16, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 15, 2024
Overall, good experience. Good price, easy to use website.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bruwapa
Post-Delivery Feedback
Oct 14, 2024
The product was shipped and arrived in a timely manner. The tubes of glue that was included in the product was dried up and not usable. The refund from customer service was issued in a timely manner.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Joe
Site Experience Feedback
Sep 27, 2024
Looked up a clear I wanted. Got a good price here
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
nrfirstbase17
Post-Delivery Feedback
Oct 13, 2024
We love the new Marucci first base mitt👍
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gman
Site Experience Feedback
Oct 12, 2024
Easy to use site, all pricing was clear prior to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Got it
Site Experience Feedback
Sep 30, 2024
Looked for good deals on gloves for Xmas. Got it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Got it
Post-Delivery Feedback
Oct 10, 2024
Price. Support. Shopping. Availability. All good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Slugger
Site Experience Feedback
Oct 09, 2024
The shopping experience was seamless and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sk
Site Experience Feedback
Oct 08, 2024
Fast and easy transaction online. Love the ability to save cash with picking up from store option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tank
Post-Delivery Feedback
Oct 08, 2024
I'll use BaseballMonkey again. I'm looking forward to making another purchase this Friday actually and I have recommended it to multiple of my colleagues.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Oogieboogieeeeee
Site Experience Feedback
Oct 07, 2024
Multiple 404 issues where cart failed to load and wouldnt check out
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Ji40
Site Experience Feedback
Oct 06, 2024
Looking for a softball bat for my daughter. Found what she was wanting.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Youth First Base Glove
Site Experience Feedback
Oct 06, 2024
Check out process wasn’t smooth.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Scott
Site Experience Feedback
Sep 23, 2024
I believe I found all that I needed at a reasonable price and cannot wait to receive the new equipment for my son.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »