Home > Sporting Goods > BaseballMonkey

BaseballMonkey Reviews - 1,525 Review - 9.5/10

Nov 21, 2024
Baseball Monkey caters to all the needs related to the game of Baseball. Ranging from bats to gloves to shoes to catchers, Baseball Monkey has it all at industry relative quality.
Circle of Excellence - BaseballMonkey

2016
Winner

Circle of
Excellence

2 years

BaseballMonkey Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.0 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%77%

Neutral

15%17%

Negative

4%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for BaseballMonkey

Showing 61 - 80 of 1,525

N.caho

Site Experience Feedback

Sep 27, 2024

Simple, easy and good pricing


Post-Delivery Feedback

Oct 19, 2024

Bought my son the 2025 hype fire which was priced aggressively and shipped in good timing.

Online Shopper

Site Experience Feedback

Oct 18, 2024

I can not give an opinion on order or products as I just placed order. I would have rather given a thorough opinion once I receive my purchase. I will state the checkout process was very simple and there were shipping options which I appreciated.

THO

Site Experience Feedback

Oct 16, 2024

It was like the rest

Mac

Post-Delivery Feedback

Oct 16, 2024

Glove arrived ahead of time estimate. We were able to track it and make sure someone was available to receive it.

snawilson

Post-Delivery Feedback

Oct 16, 2024

I had no idea this bat even existed for "tee ball" sp we were stoked when we saw it on your website

Online Shopper

Site Experience Feedback

Oct 16, 2024

I signed up and the site said I would get 15% off. I never received that. Other then that everything was smooth.

Emme

Site Experience Feedback

Oct 16, 2024

Good experience

Online Shopper

Site Experience Feedback

Oct 15, 2024

Overall, good experience. Good price, easy to use website.

Bruwapa

Post-Delivery Feedback

Oct 14, 2024

The product was shipped and arrived in a timely manner. The tubes of glue that was included in the product was dried up and not usable. The refund from customer service was issued in a timely manner.

Joe

Site Experience Feedback

Sep 27, 2024

Looked up a clear I wanted. Got a good price here

nrfirstbase17

Post-Delivery Feedback

Oct 13, 2024

We love the new Marucci first base mitt👍

Gman

Site Experience Feedback

Oct 12, 2024

Easy to use site, all pricing was clear prior to purchase

Got it

Site Experience Feedback

Sep 30, 2024

Looked for good deals on gloves for Xmas. Got it.


Post-Delivery Feedback

Oct 10, 2024

Price. Support. Shopping. Availability. All good.

Slugger

Site Experience Feedback

Oct 09, 2024

The shopping experience was seamless and easy.

sk

Site Experience Feedback

Oct 08, 2024

Fast and easy transaction online. Love the ability to save cash with picking up from store option.

Tank

Post-Delivery Feedback

Oct 08, 2024

I'll use BaseballMonkey again. I'm looking forward to making another purchase this Friday actually and I have recommended it to multiple of my colleagues.

Oogieboogieeeeee

Site Experience Feedback

Oct 07, 2024

Multiple 404 issues where cart failed to load and wouldnt check out

Ji40

Site Experience Feedback

Oct 06, 2024

Looking for a softball bat for my daughter. Found what she was wanting.

Youth First Base Glove

Site Experience Feedback

Oct 06, 2024

Check out process wasn’t smooth.

Scott

Site Experience Feedback

Sep 23, 2024

I believe I found all that I needed at a reasonable price and cannot wait to receive the new equipment for my son.