Home > Sporting Goods > BaseballMonkey

BaseballMonkey Reviews - 1,525 Review - 9.5/10

Nov 21, 2024
Baseball Monkey caters to all the needs related to the game of Baseball. Ranging from bats to gloves to shoes to catchers, Baseball Monkey has it all at industry relative quality.
Circle of Excellence - BaseballMonkey

2016
Winner

Circle of
Excellence

2 years

BaseballMonkey Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.0 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%77%

Neutral

15%17%

Negative

4%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for BaseballMonkey

Showing 21 - 40 of 1,525

Online Shopper

Post-Delivery Feedback

Nov 11, 2024

The wrong size product was shipped to me in a shoe box that was falling apart. Unprofessional and incorrect, tough look for $100 cleats.

Free Willy

Site Experience Feedback

Nov 11, 2024

My toddler will love these gloves

Reg

Site Experience Feedback

Nov 11, 2024

Excited to find a coupon available

ice cream

Site Experience Feedback

Nov 10, 2024

difficulty placing order , with pop ups and screen changing. unable to change the quantity on the shorts order to 0ne so i left it 2. I only wanted one pair. so that was very fustrasting.

Shelby

Site Experience Feedback

Nov 09, 2024

I received a discount code for providing my email address for my first time order but then it didn’t apply to my purchases. I feel duped with no discounts able to be applied including a Nov/Dec offer. In addition when attempting to create an account I was unable to hit save.

footy

Site Experience Feedback

Oct 07, 2024

none


Post-Delivery Feedback

Nov 09, 2024

it was good

Jmk777

Site Experience Feedback

Nov 08, 2024

Easy to order and a ok price.

89 Jeep

Site Experience Feedback

Nov 06, 2024

Good price on glove I have been thinking about getting my daughter

Machine

Site Experience Feedback

Nov 05, 2024

I was made aware of more options online. And also an applied discount by going online. Great inventory and I will continue shopping here .

BaseballDad008

Site Experience Feedback

Oct 22, 2024

Very good experience.


Post-Delivery Feedback

Nov 05, 2024

My online order of a baseball bag was easy to find online with the color that I wanted and the shipping came within a week as promised. Very satisfied with this purchase. I will definitely be looking at Baseball Monkey for all future purchases prior to any other providers.

USSSADad

Site Experience Feedback

Nov 03, 2024

Good experience, no issues with product selection or check out

Scooter

Site Experience Feedback

Nov 02, 2024

Selection was minimal but what items are available are good quality.

I love turtles

Site Experience Feedback

Nov 02, 2024

Good prices and love clearance discounts

Barracuda Daddy

Site Experience Feedback

Nov 02, 2024

why did I get charged sales tax? Purchasing out of state (arizona) - this was a last second surprise during checkout.

Baseball guy

Site Experience Feedback

Nov 02, 2024

Site is easy to navigate. A quick search in the search bar brought me right to the product I was looking for. Check out was super easy.

OMO oshum

Site Experience Feedback

Oct 25, 2024

Me pareció excelente

Brian W.

Site Experience Feedback

Nov 01, 2024

very easy and a magnificent deal!

DLS

Site Experience Feedback

Nov 01, 2024

my experience was good. you had the item my son has on his Christmas list

Dave

Post-Delivery Feedback

Oct 31, 2024

This was a purchase for our grandson. We did not receive a tracking number so I had to contact our daughter-in-law to see if the bat had arrived. His birthday is Saturday I won’t know until then if he likes it and it is what he wanted.

Buck

Site Experience Feedback

Oct 23, 2024

Very good


Post-Delivery Feedback

Oct 31, 2024

Love baseball monkey. Recommend them to all Baseball organizations