BaseballMonkey Reviews - 1,525 Review - 9.5/10
2016
Winner
Circle of
Excellence
2 years
BaseballMonkey Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 77% |
Neutral | 15% | 17% |
Negative | 4% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for BaseballMonkey
Showing 21 - 40 of 1,525
Online Shopper
Post-Delivery Feedback
Nov 11, 2024
The wrong size product was shipped to me in a shoe box that was falling apart. Unprofessional and incorrect, tough look for $100 cleats.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 10
- Customer Support: 2
- Full ratings for this review »
Free Willy
Site Experience Feedback
Nov 11, 2024
My toddler will love these gloves
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Reg
Site Experience Feedback
Nov 11, 2024
Excited to find a coupon available
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
ice cream
Site Experience Feedback
Nov 10, 2024
difficulty placing order , with pop ups and screen changing. unable to change the quantity on the shorts order to 0ne so i left it 2. I only wanted one pair. so that was very fustrasting.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Shelby
Site Experience Feedback
Nov 09, 2024
I received a discount code for providing my email address for my first time order but then it didn’t apply to my purchases. I feel duped with no discounts able to be applied including a Nov/Dec offer. In addition when attempting to create an account I was unable to hit save.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 2
- Full ratings for this review »
footy
Site Experience Feedback
Oct 07, 2024
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
footy
Post-Delivery Feedback
Nov 09, 2024
it was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jmk777
Site Experience Feedback
Nov 08, 2024
Easy to order and a ok price.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
89 Jeep
Site Experience Feedback
Nov 06, 2024
Good price on glove I have been thinking about getting my daughter
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Machine
Site Experience Feedback
Nov 05, 2024
I was made aware of more options online. And also an applied discount by going online. Great inventory and I will continue shopping here .
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
BaseballDad008
Site Experience Feedback
Oct 22, 2024
Very good experience.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
BaseballDad008
Post-Delivery Feedback
Nov 05, 2024
My online order of a baseball bag was easy to find online with the color that I wanted and the shipping came within a week as promised. Very satisfied with this purchase. I will definitely be looking at Baseball Monkey for all future purchases prior to any other providers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
USSSADad
Site Experience Feedback
Nov 03, 2024
Good experience, no issues with product selection or check out
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Scooter
Site Experience Feedback
Nov 02, 2024
Selection was minimal but what items are available are good quality.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
I love turtles
Site Experience Feedback
Nov 02, 2024
Good prices and love clearance discounts
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Barracuda Daddy
Site Experience Feedback
Nov 02, 2024
why did I get charged sales tax? Purchasing out of state (arizona) - this was a last second surprise during checkout.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Baseball guy
Site Experience Feedback
Nov 02, 2024
Site is easy to navigate. A quick search in the search bar brought me right to the product I was looking for. Check out was super easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
OMO oshum
Site Experience Feedback
Oct 25, 2024
Me pareció excelente
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brian W.
Site Experience Feedback
Nov 01, 2024
very easy and a magnificent deal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DLS
Site Experience Feedback
Nov 01, 2024
my experience was good. you had the item my son has on his Christmas list
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dave
Post-Delivery Feedback
Oct 31, 2024
This was a purchase for our grandson. We did not receive a tracking number so I had to contact our daughter-in-law to see if the bat had arrived. His birthday is Saturday I won’t know until then if he likes it and it is what he wanted.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Buck
Site Experience Feedback
Oct 23, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buck
Post-Delivery Feedback
Oct 31, 2024
Love baseball monkey. Recommend them to all Baseball organizations
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »