Home > Sporting Goods > BaseballMonkey

BaseballMonkey Reviews - 1,525 Review - 9.5/10

Nov 21, 2024
Baseball Monkey caters to all the needs related to the game of Baseball. Ranging from bats to gloves to shoes to catchers, Baseball Monkey has it all at industry relative quality.
Circle of Excellence - BaseballMonkey

2016
Winner

Circle of
Excellence

2 years

BaseballMonkey Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.0 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%77%

Neutral

15%17%

Negative

4%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for BaseballMonkey

Showing 81 - 100 of 1,525

BS

Site Experience Feedback

Oct 03, 2024

Fine

Kal

Site Experience Feedback

Oct 03, 2024

Good website. No issues. Transparent pricing.

EC

Site Experience Feedback

Oct 01, 2024

Not a fan of high shipping rates

Softball mom

Site Experience Feedback

Sep 30, 2024

Website is a bit clunky and could use so improvements but overall I found the product I was looking for at a great price

Online Shopper

Site Experience Feedback

Sep 30, 2024

easy, great experience

rudol2a

Site Experience Feedback

Sep 30, 2024

Very easy site to use! Will be back!

3Awesomeboys

Site Experience Feedback

Sep 29, 2024

Apple Pay wasn’t intuitive but appreciated

Donna

Site Experience Feedback

Sep 29, 2024

Hard to understand the address for billing

ThatOneGuysWife

Site Experience Feedback

Sep 29, 2024

Everything is easy to find and the prices are great! Very user friendly website.

Sftbll

Site Experience Feedback

Sep 29, 2024

Easy to use

Beck

Site Experience Feedback

Sep 28, 2024

I couldn’t find any bads at all even if I tried, the website is very amazing and put together well.

Boymom

Site Experience Feedback

Sep 28, 2024

Great price, description but I needed to go to physical stores to try out bats

Cj

Site Experience Feedback

Sep 28, 2024

Cj

Size9NB

Site Experience Feedback

Sep 28, 2024

Easy to use website. Quick and efficient check out process. No hoops to jump through. I wish shipping was a little more affordable - around $6-8 instead of $12. Appreciate the good price on this specific shoe I was looking for. Thankful for a discount code that was offered!

Chris M

Post-Delivery Feedback

Sep 28, 2024

Baseball monkey had the exact pair of sunglasses i was looking for at a very low price

TurnerFam

Post-Delivery Feedback

Sep 27, 2024

Product exactly as described and pictured. International order delivered to Australia in under 7 day. Quick communication Fatastic experience.

Broth

Site Experience Feedback

Sep 27, 2024

Easy to navigate, good pricing . Very pleased with my experience

Online Shopper

Post-Delivery Feedback

Sep 27, 2024

I put the Baseball Monkey link in our team's GroupMe with a glowing review from me!

D Cotton

Site Experience Feedback

Sep 26, 2024

Overall okay. Not necessarily cheaper once you add in shipping. Also additional cost of return on small size running shoe. May be easier to get through store

Online Shopper

Post-Delivery Feedback

Sep 26, 2024

Quick delivery and was exactly as picture. My kid loves the new batting gloves.