Home > Sporting Goods > BaseballMonkey

BaseballMonkey Reviews - 1,525 Review - 9.5/10

Nov 21, 2024
Baseball Monkey caters to all the needs related to the game of Baseball. Ranging from bats to gloves to shoes to catchers, Baseball Monkey has it all at industry relative quality.
Circle of Excellence - BaseballMonkey

2016
Winner

Circle of
Excellence

2 years

BaseballMonkey Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.0 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%77%

Neutral

15%17%

Negative

4%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for BaseballMonkey

Showing 41 - 60 of 1,525

D_man

Site Experience Feedback

Oct 31, 2024

I came here looking for a limited addition bat, and BaseballMonkey was the only place I could find that had it. It was at regular price and free shipping.

Capu

Site Experience Feedback

Oct 30, 2024

It was easy using website.

Toadman

Site Experience Feedback

Oct 30, 2024

Very good

Hardballnut

Site Experience Feedback

Oct 14, 2024

very good experience. found what I needed in a timely manner

Robmob

Site Experience Feedback

Oct 29, 2024

Good experience

Sean

Site Experience Feedback

Oct 29, 2024

It was good

Online Shopper

Site Experience Feedback

Oct 29, 2024

No military discount offered. Shame, Shame Not happy about a flat $12 shipping fee for a small item that will not cost that much to ship.

TownBiz

Site Experience Feedback

Oct 20, 2024

Free shipment on purchases over $60 would be nice.


Post-Delivery Feedback

Oct 29, 2024

Baseball Monkey had the Bruce Bolt gloves my son wanted at a reasonable price. We're very satisfied.

Go Eagles!

Site Experience Feedback

Oct 29, 2024

Perfect shopping with ease!

Dani

Site Experience Feedback

Oct 22, 2024

It's one of the only baseball websites that i think look nice. Finding my item was easy and so was purchasing it.


Post-Delivery Feedback

Oct 28, 2024

I ordered my baseball bat on Baseball Monkey, and it was worth it. I bought a baseball bat for sale and had no problems getting it.

Online Shopper

Post-Delivery Feedback

Oct 28, 2024

The Valle Eagle K47 training glove was purchased for my 12 year old grandson. I ordered it on a Friday and received it the following Monday. My grandson was extremely happy to receive it and has been using it for training. The glove doesn’t require breaking in, and is excellent for infield, ground ball practice.

erichsville

Site Experience Feedback

Oct 28, 2024

I was hoping to use apple pay since i signed in using my apple ID - that saves having to enter all the contact and credit card information

Coach Jim

Site Experience Feedback

Oct 27, 2024

I think the website is great. This is the second purchas I have made from Monkey Sports and I think the products and value are great.

Barb

Post-Delivery Feedback

Oct 26, 2024

great overall experience...Grandson loves the shorts

Dingers

Site Experience Feedback

Oct 22, 2024

Love the clothing for my son

Online Shopper

Site Experience Feedback

Oct 21, 2024

Not a ton of selection in my son’s size. Free shipping was also not available

gharbin24

Site Experience Feedback

Oct 21, 2024

Good experience

Goldenglove

Site Experience Feedback

Oct 20, 2024

Shipping is expensive but overall the experience was good

Gonzo

Site Experience Feedback

Oct 19, 2024

Found what I was looking for. Things I can’t find anywhere else. Thank you

Online Shopper

Site Experience Feedback

Oct 19, 2024

I have used your organization several times and have been satisfied. Note, we live in Hawaii so buying baseball stuff for my kids can be a challenge. You guys do a good job, but shipping costs are high.