BaseballMonkey Reviews - 1,525 Review - 9.5/10
2016
Winner
Circle of
Excellence
2 years
BaseballMonkey Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 77% |
Neutral | 15% | 17% |
Negative | 4% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for BaseballMonkey
Showing 41 - 60 of 1,525
D_man
Site Experience Feedback
Oct 31, 2024
I came here looking for a limited addition bat, and BaseballMonkey was the only place I could find that had it. It was at regular price and free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Capu
Site Experience Feedback
Oct 30, 2024
It was easy using website.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Toadman
Site Experience Feedback
Oct 30, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hardballnut
Site Experience Feedback
Oct 14, 2024
very good experience. found what I needed in a timely manner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robmob
Site Experience Feedback
Oct 29, 2024
Good experience
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sean
Site Experience Feedback
Oct 29, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 29, 2024
No military discount offered. Shame, Shame Not happy about a flat $12 shipping fee for a small item that will not cost that much to ship.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
TownBiz
Site Experience Feedback
Oct 20, 2024
Free shipment on purchases over $60 would be nice.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TownBiz
Post-Delivery Feedback
Oct 29, 2024
Baseball Monkey had the Bruce Bolt gloves my son wanted at a reasonable price. We're very satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Go Eagles!
Site Experience Feedback
Oct 29, 2024
Perfect shopping with ease!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dani
Site Experience Feedback
Oct 22, 2024
It's one of the only baseball websites that i think look nice. Finding my item was easy and so was purchasing it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dani
Post-Delivery Feedback
Oct 28, 2024
I ordered my baseball bat on Baseball Monkey, and it was worth it. I bought a baseball bat for sale and had no problems getting it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 28, 2024
The Valle Eagle K47 training glove was purchased for my 12 year old grandson. I ordered it on a Friday and received it the following Monday. My grandson was extremely happy to receive it and has been using it for training. The glove doesn’t require breaking in, and is excellent for infield, ground ball practice.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
erichsville
Site Experience Feedback
Oct 28, 2024
I was hoping to use apple pay since i signed in using my apple ID - that saves having to enter all the contact and credit card information
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Coach Jim
Site Experience Feedback
Oct 27, 2024
I think the website is great. This is the second purchas I have made from Monkey Sports and I think the products and value are great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barb
Post-Delivery Feedback
Oct 26, 2024
great overall experience...Grandson loves the shorts
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dingers
Site Experience Feedback
Oct 22, 2024
Love the clothing for my son
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
Not a ton of selection in my son’s size. Free shipping was also not available
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
gharbin24
Site Experience Feedback
Oct 21, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
Goldenglove
Site Experience Feedback
Oct 20, 2024
Shipping is expensive but overall the experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gonzo
Site Experience Feedback
Oct 19, 2024
Found what I was looking for. Things I can’t find anywhere else. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 19, 2024
I have used your organization several times and have been satisfied. Note, we live in Hawaii so buying baseball stuff for my kids can be a challenge. You guys do a good job, but shipping costs are high.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »