Avon - Official Store Reviews - 35,136 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 361 - 380 of 35,136
LisaH
Site Experience Feedback
Dec 02, 2024
a little more than 2 clicks to find the product line I wanted but it was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nance
Site Experience Feedback
Dec 02, 2024
it was hard to navigate the site. I had product numbers but no where to put them in . took too long to locate items I wanted so I did not order as much as I would have. also one product was unavailable. I was able to get free shipping which was nice.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Mojo
Site Experience Feedback
Dec 02, 2024
Great ease of use site for seniors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I am sad that you don't carry Prime cologne for men. That was my husband favorite
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
it is difficult to navigate pages in the brochure. also checking out is bad because I thought I could enter a code for free shipping.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
navigating the site was difficult. search function isn't obvious really had to hunt to find discount code. your chat box is quite demanding. Why does it want my e-mail if I'm just a guest and not a member over all i thought the whole experience was disappointing
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
- Full ratings for this review »
Connie
Site Experience Feedback
Dec 02, 2024
I was disappointed some of the products were not available - SSS body spray, On Duty unscented deodorant, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I had no problem finding what I wanted and was able to check out easily. The process was easy and I had no glitches
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
It was all good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ginger
Site Experience Feedback
Dec 02, 2024
I am missing the moisture therapy lip balm. It’s a staple in my house! I hope there are plans to bring it back.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
DB
Site Experience Feedback
Dec 02, 2024
Excellent transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No
Site Experience Feedback
Dec 02, 2024
Extremely difficult to make an order, process an order, locate shipping info. Printing is very hard to read…very small
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Benjamin
Site Experience Feedback
Dec 02, 2024
I had no trouble finding the products I needed, very easy to navigate and see coupons on top of screen.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
it was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AleshaJoy
Post-Delivery Feedback
Dec 02, 2024
I love Avon's brow definer in "blonde!" It's perfect for me, so I ordered a few more.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I love the product it pisses me off when I see tik tok promote all these weird products out there like being gifted gold to promote instead of just having a great product like Avon you don’t ever need to give away free to a influencer your product is stand alone ty for staying true all my life and my mothers and her mothers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AvivaG
Post-Delivery Feedback
Dec 02, 2024
I got a moisturizer that feels nicer than others I've tried, eye shadow, and fragrances.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mrs. C
Site Experience Feedback
Dec 02, 2024
site function was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Char
Site Experience Feedback
Dec 02, 2024
Difficulty in applying promo code
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »