Avon - Official Store Reviews - 35,136 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 321 - 340 of 35,136
Online Shopper
Site Experience Feedback
Dec 02, 2024
Easy to follow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kern
Site Experience Feedback
Dec 02, 2024
I love the easy of navigating the website. The sale prices are great, and the quality of the products are outstanding. I like knowing that the jewelry is unique, and the fragrance is as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Queta
Site Experience Feedback
Dec 02, 2024
Very pleased to use Avon’s website to purchase products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Very easy & convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
The Anew face cream that I use has been on back order for SEVERAL months and isn't due to restock until Jan. 30, 2025. I am dissapointed that I have been without it for so long.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deborah
Site Experience Feedback
Dec 02, 2024
Shipping charges are too high. I only ordered today because of free shipping - I already have some of what I ordered, but free shipping doesn’t happen all the time so I’m taking advantage of it
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Annajane
Site Experience Feedback
Dec 02, 2024
Hard to find what I wanted
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Last order I received an eyeliner that was hard like plastic. I returned it with a note to replace or refund. AVON did not respond. Very unhappy. Contacted my local representative and informed her about the situation and that I was very unhappy. Also the shipping rate is too expensive. $8 for two eyeliner pencils. I ordered 6 pair of underwear and my shipping was $2.99. Avon has the highest shipping cost of any company I order from. This is my 3rd complaint regarding shipping. I'm likely to make my current order my last while I search for a similar item.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nightmagic
Site Experience Feedback
Dec 02, 2024
Website is easy to navigate, great selection, fabulous prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Understandable
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Cricket
Site Experience Feedback
Dec 02, 2024
Wonderful experoence!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jazzy
Site Experience Feedback
Dec 02, 2024
Absolutely love Avon. I buy so much perfume on here at an affordable price and it smells absolutely amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 14, 2024
Enlarging and reducing the size of the pages in brochures did not work consistently and actually knocked me out of my account.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 2
- Full ratings for this review »
Becky
Site Experience Feedback
Dec 02, 2024
I couldn't find footworks product that I like
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dottie
Site Experience Feedback
Dec 02, 2024
I could not find the place to enter the code for No Shipping charges—FS3515. It was hard to get to the order because I kept hitting the Search key right next to it.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I do not like on line I like A Book and a person to talk with
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Great keep up the discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mic
Post-Delivery Feedback
Dec 02, 2024
I love all the products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jody
Site Experience Feedback
Dec 02, 2024
Very easy to navigated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lynne
Site Experience Feedback
Dec 02, 2024
All was good. Site is easy to use. The only issue I had was that I had specific questions about a couple of the products that the product descriptions didn't answer, and when I asked the online agent, he just reprinted the catalog info (which I had already read), so that didn't answer my questions. It took quite a while for him to locate the answers to my questions.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »