Avon - Official Store Reviews - 35,136 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 341 - 360 of 35,136
DMZ
Post-Delivery Feedback
Dec 02, 2024
Sharon is my contact, and has been for many years. She is extremely helpful and understanding. Always concerned, that all my needs are met.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Andi
Site Experience Feedback
Dec 02, 2024
excited to try the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Janet
Site Experience Feedback
Dec 02, 2024
Shopping online is so convenient and saves me time running around trying to find what I am looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 02, 2024
Tried to buy twice as much but it would not take the order…so i ordered less and it worked…
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
oscar
Site Experience Feedback
Dec 02, 2024
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RobinS
Site Experience Feedback
Dec 02, 2024
Extremely easy to find what I want and order it. Chi Essentials hair products and Skin So Soft products are wonderful. Every time I've ordered the shipping is quick and accurate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
The site is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DebRom
Site Experience Feedback
Dec 02, 2024
Overall everything was great. I was disappointed though that you no longer carry Love Colors of Love blush. I really prefer liquid blush and you where one of the few who carried it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Notaes
Site Experience Feedback
Dec 02, 2024
I took me over 2 hours to order from Avon today, problem with website
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
mello
Site Experience Feedback
Dec 02, 2024
The inability to connect directly to the AVON representative is very frustrating.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
KIM
Site Experience Feedback
Dec 02, 2024
I STARTED MY ORDER ON MY PHONE AND COULD NOT ENTER THE CODE FOR FREE GIFT. SO HOPPED ON LAPTOP, GOT IT! PLUS FREE SHIPPING!
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
JoJo
Site Experience Feedback
Dec 02, 2024
A bit of difficulty finding what I was looking for - had to search products more than I wanted to as I knew exactly what it was I wanted. Pleased with your money-saving offers.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
No
Site Experience Feedback
Dec 02, 2024
Website lost the order once so I had to put everything back in. Shipping special disappeared.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dfh
Site Experience Feedback
Dec 02, 2024
It was easy to see and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
aury
Site Experience Feedback
Dec 02, 2024
no coments. I used to be an avon representative for almost 30 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frankie O
Site Experience Feedback
Dec 02, 2024
This was a pleasant easy experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jupiter
Site Experience Feedback
Dec 02, 2024
I miss having the catalog to browse at home, but this was fine. Glad my cologne was on sale. Glad there was free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Summer
Site Experience Feedback
Dec 02, 2024
Easy to locate items, welll organized web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 02, 2024
I just purchased the Black Suede cologne for my husband for Christmas.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »