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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 281 - 300 of 737

tcherspet

Site Experience Feedback

Aug 05, 2024

very user freindly site

Online Shopper

Site Experience Feedback

Aug 05, 2024

friendly/knowledgeable sales rep

Contractor

Site Experience Feedback

Aug 04, 2024

Went well

Witty Blonde

Site Experience Feedback

Aug 03, 2024

My online experience and questions answered via email has been great. I of course, can not speak to the delivery yet.

DG Electric

Site Experience Feedback

Aug 02, 2024

Had a pleasant experience working with Jannel, she was very knowledgeable and sent the quote within a couple of minutes. I will use AP Generators in the near future.

BanRipp

Site Experience Feedback

Aug 01, 2024

Check out was fast and easy, however the search engine for looking up specific items overloads with items I was not looking for.

Great Service

Site Experience Feedback

Aug 01, 2024

Well laid out and call in service is great to be able to interact with an English speaking human.

Mike E

Site Experience Feedback

Aug 01, 2024

Still waiting to report full experience.

Online Shopper

Site Experience Feedback

Jul 03, 2024

Sales rep was great - Jenni

Lucky

Site Experience Feedback

Jul 29, 2024

Shipping of your products do not seem to be time sensitive. If you are the manufacture of the items, you sell I would think the shipping would be sooner.

Clipper

Site Experience Feedback

Jul 21, 2024

Your prices are fair, but I was very upset that even though the purchases were made for a company in a different state, I still had to pay tax.


Post-Delivery Feedback

Jul 29, 2024

I am happy with the goods, but those responsible for delivering the electric generator did not inform me or even ring the bell at my house. The electric generator, weighing more than 250 pounds, was left in front of my garage by the delivery team, leaving my wife and I unable to move it for two full days. I was forced to leave my car outside the house, and this is a grave matter.

Jen

Site Experience Feedback

Jul 27, 2024

Perfect

Anthony

Site Experience Feedback

Jul 14, 2024

Easy purchase

Jeff

Post-Delivery Feedback

Jul 27, 2024

Haven’t installed the generator yet but I have been completely satisfied with AP Electric so far. They have already answered my questions concerning installation as I will be installing the generator myself. I’ve already referred AP Electric to everyone I know We just had a small Hurricane and a lot of people are looking for generators.

GRUMPA

Post-Delivery Feedback

Jul 26, 2024

Y’all were easy to work with generator arrived no damage during freight. They didn’t have a close delivery time it was between 8am and 5pm and shipping company forgot to call me lucky I caught the truck a few blocks from house and he came back to deliver. Overall so far a good experience

Al

Site Experience Feedback

Jul 26, 2024

I google the oil filter I need and found your site. Very easy.

Billy

Site Experience Feedback

Jul 25, 2024

The web site is well done

KLD

Site Experience Feedback

Jul 25, 2024

it took a while to checkout

Joe

Site Experience Feedback

Jul 03, 2024

All good.


Post-Delivery Feedback

Jul 25, 2024

It apparently showed that I could not purchase the generator base only and that I had to purchase the generator as well. I didn't see that so that's on me. Problem is that I waited almost 4 weeks to find that out and now my generator installation has been delayed significantly which the electrician did not like since it compromised his schedule. Would have been nice to know that much earlier and even the sales rep I spoke with said that the purchase should have been stopped immediately. I purchased the same item from another location that did not require purchase of the generator. Your company should try doing the same thing. Will not do business with your company anymore and will suggest to all my clients to do the same.

Online Shopper

Site Experience Feedback

Jul 24, 2024

Easy to use.