AP Electric Reviews - 737 Reviews - 9.0/10
AP Electric Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 10% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for AP Electric
Showing 281 - 300 of 737
tcherspet
Site Experience Feedback
Aug 05, 2024
very user freindly site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 05, 2024
friendly/knowledgeable sales rep
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Contractor
Site Experience Feedback
Aug 04, 2024
Went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Witty Blonde
Site Experience Feedback
Aug 03, 2024
My online experience and questions answered via email has been great. I of course, can not speak to the delivery yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DG Electric
Site Experience Feedback
Aug 02, 2024
Had a pleasant experience working with Jannel, she was very knowledgeable and sent the quote within a couple of minutes. I will use AP Generators in the near future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BanRipp
Site Experience Feedback
Aug 01, 2024
Check out was fast and easy, however the search engine for looking up specific items overloads with items I was not looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great Service
Site Experience Feedback
Aug 01, 2024
Well laid out and call in service is great to be able to interact with an English speaking human.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike E
Site Experience Feedback
Aug 01, 2024
Still waiting to report full experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 03, 2024
Sales rep was great - Jenni
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucky
Site Experience Feedback
Jul 29, 2024
Shipping of your products do not seem to be time sensitive. If you are the manufacture of the items, you sell I would think the shipping would be sooner.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Clipper
Site Experience Feedback
Jul 21, 2024
Your prices are fair, but I was very upset that even though the purchases were made for a company in a different state, I still had to pay tax.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- Full ratings for this review »
Clipper
Post-Delivery Feedback
Jul 29, 2024
I am happy with the goods, but those responsible for delivering the electric generator did not inform me or even ring the bell at my house. The electric generator, weighing more than 250 pounds, was left in front of my garage by the delivery team, leaving my wife and I unable to move it for two full days. I was forced to leave my car outside the house, and this is a grave matter.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Jul 27, 2024
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Anthony
Site Experience Feedback
Jul 14, 2024
Easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeff
Post-Delivery Feedback
Jul 27, 2024
Haven’t installed the generator yet but I have been completely satisfied with AP Electric so far. They have already answered my questions concerning installation as I will be installing the generator myself. I’ve already referred AP Electric to everyone I know We just had a small Hurricane and a lot of people are looking for generators.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
GRUMPA
Post-Delivery Feedback
Jul 26, 2024
Y’all were easy to work with generator arrived no damage during freight. They didn’t have a close delivery time it was between 8am and 5pm and shipping company forgot to call me lucky I caught the truck a few blocks from house and he came back to deliver. Overall so far a good experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Al
Site Experience Feedback
Jul 26, 2024
I google the oil filter I need and found your site. Very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Billy
Site Experience Feedback
Jul 25, 2024
The web site is well done
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KLD
Site Experience Feedback
Jul 25, 2024
it took a while to checkout
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Joe
Site Experience Feedback
Jul 03, 2024
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Post-Delivery Feedback
Jul 25, 2024
It apparently showed that I could not purchase the generator base only and that I had to purchase the generator as well. I didn't see that so that's on me. Problem is that I waited almost 4 weeks to find that out and now my generator installation has been delayed significantly which the electrician did not like since it compromised his schedule. Would have been nice to know that much earlier and even the sales rep I spoke with said that the purchase should have been stopped immediately. I purchased the same item from another location that did not require purchase of the generator. Your company should try doing the same thing. Will not do business with your company anymore and will suggest to all my clients to do the same.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 24, 2024
Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »