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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 321 - 340 of 737

Ronnie

Site Experience Feedback

Jul 07, 2024

It was very easy and not complicated


Post-Delivery Feedback

Jul 17, 2024

Had damage to item and was told it was my problem because I didn't unpack item on the highway and look at even though the driver was in a hurry. I should have knew better than to buy from a northern company. No trust worthy

JAY

Post-Delivery Feedback

Jul 16, 2024

Great prices and fast shipping. I had a few questions before the purchase and they answered all of my questions and concerns.

EJ

Site Experience Feedback

Jul 16, 2024

Very easy to navigate, thank you.

T

Site Experience Feedback

Jul 16, 2024

Excellent

Walt's

Site Experience Feedback

Jul 16, 2024

I work for a generator installer. I have found many of the parts we need through this website. Always a good experience.

Longhorn

Site Experience Feedback

Jul 16, 2024

Everything has gone as smooth as possible with the purchase on the AP Electric website

csb

Site Experience Feedback

Jul 03, 2024

So far, so good.

Online Shopper

Site Experience Feedback

Jul 15, 2024

Website experience was fine. Telephone experience was even better. Tim (in sales) and Trevor (in shipping) were extremely helpful.

Ro

Site Experience Feedback

Jul 15, 2024

So far easy and good reviews

Jeff

Site Experience Feedback

Jul 15, 2024

The process was seamless and I've already spoken to your technical staff about aspects of my new generator.

Bud

Site Experience Feedback

Jul 15, 2024

Easy to navigate website

Online Shopper

Site Experience Feedback

Jul 15, 2024

all good

Travis

Site Experience Feedback

Jul 14, 2024

Ordering was easy

H Tran

Site Experience Feedback

Jul 14, 2024

Great website

Ed

Post-Delivery Feedback

Jul 14, 2024

Would recommend. Easy to order and support staff was very helpful.

Deram

Site Experience Feedback

Jul 14, 2024

Do not share my information.

Tre

Site Experience Feedback

Jul 13, 2024

Thanks

Paul/pam

Site Experience Feedback

Jul 01, 2024

Very user friendly. This item was recommended to us and I was able to find it and order it with ease.


Post-Delivery Feedback

Jul 12, 2024

Kept me informed throughout the delivery process. Delivered on time. It's not set up yet but the package was in great shape so I'm confident.

Joe

Site Experience Feedback

Jul 12, 2024

Stumbled upon this site with searching for a generator maintenance kit. So impressed with the site and the search features I had to sign our company up. Very Very Pleased.

Online Shopper

Site Experience Feedback

Jul 01, 2024

Excellent online ordering