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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 241 - 260 of 737

Willy

Site Experience Feedback

Aug 03, 2024

Charge didn't go through flagged by CC company so called talked to Tim and replaced my order after he sent me a quote. Card went through next day hope all ships as I need the transfer switch for the electrician wiring my new house.


Post-Delivery Feedback

Aug 20, 2024

AP had all the products I needed and at a decent price. I knew what I wanted so it boiled down to price and availability. AP delivered the goods which was very well secured and packaged on individual skids. Customer service was great since I had a issue with my CC. I had to redo my order which Tim helped me out and made sure my card wasn't charged twice. I'm very happy with everything from AP and their staff. I would buy it again and will use them for future products.

Cadillac kid

Site Experience Feedback

Aug 20, 2024

It was easy

Mike

Site Experience Feedback

Aug 20, 2024

Was nice and simple.

Glenn

Site Experience Feedback

Aug 20, 2024

easy to navigate website with product manuals availible on the page

Bpricezz71

Site Experience Feedback

Aug 20, 2024

Nothing to add.

Dave

Site Experience Feedback

Aug 19, 2024

It was fun finding the parts for an older Generator! Had to get the parts Numbers from the Owner's Manual...good thing I wrote them down!

Jim

Site Experience Feedback

Aug 02, 2024

Great online ordering experience


Post-Delivery Feedback

Aug 19, 2024

Fantastic experience!

Online Shopper

Site Experience Feedback

Aug 18, 2024

Great experience - straight forward

Russ

Site Experience Feedback

Aug 10, 2024

Found exactly the part I wanted in a search. Very pleased it was available. Great price


Post-Delivery Feedback

Aug 18, 2024

It took 4 days for generac to ship the part from time of order. From time of order to time of receipt was 8 days.

Jeff

Site Experience Feedback

Jul 31, 2024

Great and expect the same safe and prompt delivery as my generator and other accessories that I’ve received from AP Electric and Generators.

Scotty Styles

Post-Delivery Feedback

Aug 18, 2024

Quick and easy order will use again

Dick H

Post-Delivery Feedback

Aug 18, 2024

Actually arrived 2 days earlier than originally scheduled. Delivery was extremely easy. No visible damage. Highly recommend AP Electric

KendellP

Site Experience Feedback

Aug 17, 2024

Purchase was denied 3x before success

OB

Site Experience Feedback

Aug 16, 2024

good

Robert

Site Experience Feedback

Aug 16, 2024

good

GVAZ10

Site Experience Feedback

Aug 15, 2024

Web site purchase experience was fast and easy. Product research was done using the mfg web site

Blaster

Site Experience Feedback

Aug 14, 2024

Easy and fast ordering, great pricing

Bugsy

Site Experience Feedback

Aug 12, 2024

happy so far

Online Shopper

Site Experience Feedback

Aug 12, 2024

I received no delivery information during checkout.

Brenda

Site Experience Feedback

Aug 12, 2024

Everything was good with the checkout