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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 301 - 320 of 737

Nick

Site Experience Feedback

Jul 23, 2024

Wait time was over 9 minute Finally talked with Marc and got everything I needed

Eaglemtz

Site Experience Feedback

Jul 23, 2024

Overall I’ve had a good experience

Carl

Site Experience Feedback

Jul 23, 2024

Good Job

Segmaone

Site Experience Feedback

Jul 09, 2024

segmaone@gmail.com


Post-Delivery Feedback

Jul 23, 2024

Prompt delivery

JG

Site Experience Feedback

Jul 22, 2024

Website was clear and precise

Frank

Site Experience Feedback

Jul 22, 2024

Good

Rod

Site Experience Feedback

Jul 22, 2024

Was quick and easy

Tony

Site Experience Feedback

Jul 09, 2024

Website was easy to use and Tim was very helpful on the phone.


Post-Delivery Feedback

Jul 21, 2024

Awesome product. Great price and nice people to deal with!

UnitedGen

Site Experience Feedback

Jul 21, 2024

Easy to order. Parts in stock. I am satisfied. Hopefully the shipping is prompt - wait and see.

DR

Site Experience Feedback

Jul 21, 2024

Some ok but not interesting

Livefast

Site Experience Feedback

Jul 08, 2024

Great

ByGeorgeTX

Site Experience Feedback

Jul 20, 2024

Great site, easy to find parts, even on a 20 year old generator

ACE

Site Experience Feedback

Jul 11, 2024

the price for overnight shipping was more than the part itself


Post-Delivery Feedback

Jul 20, 2024

During the power outage here in Houston July 7-15, my 75 yr old mother Generac generator stopped running. I called AP electric to order the part needed to repair my mom’s generator. The salesman went and found the part on their selves and told me to go online and order it. I told him I needed it asap; he told me no problem, just overnight the other. I ordered the part and paid overnight shipping. The order was placed at 9 am and the shipping cost was more than the price of the part. I received no tracking information so I called the next morning and the customer service representative told me the part was just shipped and would be in Houston Monday (4 days after my payment). My mom went another 4 days in Houston, Tx 100 degrees weather without power or the generator. I explained my frustration and the customer service representative offered no resolution. This company sucks; don’t buy from them.

jml

Site Experience Feedback

Jul 14, 2024

Will let you know when I get the order.


Post-Delivery Feedback

Jul 19, 2024

No problems and order delivered on time.

Online Shopper

Site Experience Feedback

Jul 18, 2024

Great Pad

north coast electric

Site Experience Feedback

Jul 18, 2024

good price and delivery time

Ronnie

Site Experience Feedback

Jul 09, 2024

The online purchase easy quick and easy

Online Shopper

Site Experience Feedback

Jul 18, 2024

It was easy

Mugs

Site Experience Feedback

Jul 01, 2024

Easy

VB Luu

Site Experience Feedback

Jul 17, 2024

website clearly specify of what i need to know