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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 201 - 220 of 737

Ron

Site Experience Feedback

Sep 07, 2024

Good experience. Easy to use.

Phil

Site Experience Feedback

Sep 06, 2024

All went very smoothly

Admiral1

Site Experience Feedback

Sep 06, 2024

Fast and easy to use website. Found generator I was looking for quickly and was able to checkout very fast. Entire purchase done in minutes! They make shipping easy with liftgate service.

Sunny

Site Experience Feedback

Aug 28, 2024

Called initially with phone and helped by Jannel. Very helpful with finding product and helping me checkout.

PM

Site Experience Feedback

Aug 15, 2024

Nice experience. Sales was quick to respond with questions about cost and availability of product.

Online Shopper

Site Experience Feedback

Sep 05, 2024

Good

na

Site Experience Feedback

Sep 04, 2024

na

Newks

Site Experience Feedback

Sep 04, 2024

I use AP Electric yearly to purchase a maintenance kit for my Briggs and Stratton home generator. They are the only supplier that exactly what I need.

Electroflyer

Site Experience Feedback

Sep 04, 2024

Fine so far.

N/A

Site Experience Feedback

Sep 03, 2024

No comment

Cade

Site Experience Feedback

Sep 03, 2024

Good website. Called and good customer service

Tom T.

Site Experience Feedback

Aug 16, 2024

Reviews are great and you have the best price today.

MNov

Site Experience Feedback

Aug 31, 2024

I wish someone was available by phone when I placed the order to go over shipping

Vic

Post-Delivery Feedback

Aug 31, 2024

You know generator’s like no body else - awesome

Ivrie

Site Experience Feedback

Aug 31, 2024

I'm not sure when I will receive the item. There was no info regarding shipping time frame

Oldman

Site Experience Feedback

Aug 30, 2024

Ok but I'm not text literate

Scott

Post-Delivery Feedback

Aug 29, 2024

Neighbor suggested AP Electric for the item needed for my fuse box to install a disconnect for a power generator to my home. This was an item specific and AP Electric was the place for the specific item needed. It arrived as mentioned and to top it off it received a discount for purchasing their item. Wasn’t expecting that until it arrived and the invoice reflected the discount. How’s that for customer service.

Bishop

Site Experience Feedback

Aug 29, 2024

Good quick repsonse

Will.

Site Experience Feedback

Aug 06, 2024

No mention of delivery date.

Online Shopper

Site Experience Feedback

Aug 29, 2024

I was unable to order the spark plugs for my generator by using the brand name. Champion XC10YC. Also unable to order using Kohler 20RES under parts