AP Electric Reviews - 737 Reviews - 9.0/10
AP Electric Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 10% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for AP Electric
Showing 201 - 220 of 737
Ron
Site Experience Feedback
Sep 07, 2024
Good experience. Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Phil
Site Experience Feedback
Sep 06, 2024
All went very smoothly
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Admiral1
Site Experience Feedback
Sep 06, 2024
Fast and easy to use website. Found generator I was looking for quickly and was able to checkout very fast. Entire purchase done in minutes! They make shipping easy with liftgate service.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sunny
Site Experience Feedback
Aug 28, 2024
Called initially with phone and helped by Jannel. Very helpful with finding product and helping me checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PM
Site Experience Feedback
Aug 15, 2024
Nice experience. Sales was quick to respond with questions about cost and availability of product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 05, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
na
Site Experience Feedback
Sep 04, 2024
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Newks
Site Experience Feedback
Sep 04, 2024
I use AP Electric yearly to purchase a maintenance kit for my Briggs and Stratton home generator. They are the only supplier that exactly what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Electroflyer
Site Experience Feedback
Sep 04, 2024
Fine so far.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
N/A
Site Experience Feedback
Sep 03, 2024
No comment
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Cade
Site Experience Feedback
Sep 03, 2024
Good website. Called and good customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom T.
Site Experience Feedback
Aug 16, 2024
Reviews are great and you have the best price today.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
MNov
Site Experience Feedback
Aug 31, 2024
I wish someone was available by phone when I placed the order to go over shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vic
Post-Delivery Feedback
Aug 31, 2024
You know generator’s like no body else - awesome
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ivrie
Site Experience Feedback
Aug 31, 2024
I'm not sure when I will receive the item. There was no info regarding shipping time frame
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Oldman
Site Experience Feedback
Aug 30, 2024
Ok but I'm not text literate
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Scott
Post-Delivery Feedback
Aug 29, 2024
Neighbor suggested AP Electric for the item needed for my fuse box to install a disconnect for a power generator to my home. This was an item specific and AP Electric was the place for the specific item needed. It arrived as mentioned and to top it off it received a discount for purchasing their item. Wasn’t expecting that until it arrived and the invoice reflected the discount. How’s that for customer service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bishop
Site Experience Feedback
Aug 29, 2024
Good quick repsonse
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Will.
Site Experience Feedback
Aug 06, 2024
No mention of delivery date.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 29, 2024
I was unable to order the spark plugs for my generator by using the brand name. Champion XC10YC. Also unable to order using Kohler 20RES under parts
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »