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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 221 - 240 of 737

D

Post-Delivery Feedback

Aug 28, 2024

When my item was ordered, it said that it would ship in 1-2 days. After a week of no shipping confirmation, I called and was told that the item was currently out of stock and they should receive their next order in the next week or two. The website just didn't get updated with the appropriate inventory count. I am hoping that I still get my product. Customer service is very nice, just waiting on my shipment.

AAron

Site Experience Feedback

Aug 18, 2024

It's fine

KK

Site Experience Feedback

Aug 14, 2024

The overall purchase was a very good experience. Sales replied to my calls and worked with me to resolve my problems. Very excellent service oriented people.


Post-Delivery Feedback

Aug 28, 2024

Very easy to place the order, great sales and customer support. On time delivery with out any damage .

Online Shopper

Site Experience Feedback

Aug 28, 2024

Found part easily

Kevinp

Post-Delivery Feedback

Aug 28, 2024

I ordered parts thinking I needed them. They were easy to find and order. Shipped very quickly. Then I found the parts I thought were lost and needed to cancel the order. I was too late, but customer service was very quick to help with the return. Very positive experience.

Jmar

Site Experience Feedback

Aug 27, 2024

Good, great service when I called and asked questions.

John Q

Site Experience Feedback

Aug 27, 2024

The experience was great and website information was precise.

Stephen M.

Site Experience Feedback

Aug 27, 2024

Good experience with product details on Kohler Generator. Tim was able to answer any questions I had with shipping and wire transfer.

Frank

Site Experience Feedback

Aug 26, 2024

Returning customer of many years.

Bby

Site Experience Feedback

Aug 25, 2024

Great

Pauly Rocks

Site Experience Feedback

Aug 25, 2024

No problems at this time. Thank you Amanda Respectfully, and best regards Pauly

R

Site Experience Feedback

Aug 24, 2024

fast easy ordering

Bruce

Site Experience Feedback

Aug 23, 2024

Fine experience

Alex V

Site Experience Feedback

Aug 13, 2024

I don't know the estimated delivery date because the order status is still in fulfillment status.


Post-Delivery Feedback

Aug 23, 2024

Delivery was not good. The shipping company contacted me to schedule delivery date and time. I explained that the generator had to be brought uphill through the front yard. The driver could only drop the generator at the bottom of the driveway because he did not have the proper equipment to bring it where it needs to be. Someone else had to come next day to bring it up the driveway; however, it’s still not the place where the generator will be installed. It will be up to the installer to move the 800 lbs equipment to finally install it. Needless to say, I’m not happy with this aspect of the delivery, the generator is still sitting on my driveway.

Deram

Site Experience Feedback

Aug 22, 2024

Great price

Brandon

Site Experience Feedback

Aug 21, 2024

The website kept switching my billing address and shipping address.

B. R.

Site Experience Feedback

Aug 21, 2024

AP Electric had, in one place, the best price on the generator I was looking for, in stock, including the generator-specific accessories (hurricane pad, batter and battery) that I needed.

None

Site Experience Feedback

Aug 21, 2024

Straight forward

Charliebignuts

Site Experience Feedback

Aug 21, 2024

Chose your website out of the other 17 that were available because you suggested and provided reason for, the need for accessories, battery and maintenance kit, with my purchase.

et

Site Experience Feedback

Aug 21, 2024

check out is more complicated than necessary