AP Electric Reviews - 737 Reviews - 9.0/10
AP Electric Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 10% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for AP Electric
Showing 221 - 240 of 737
D
Post-Delivery Feedback
Aug 28, 2024
When my item was ordered, it said that it would ship in 1-2 days. After a week of no shipping confirmation, I called and was told that the item was currently out of stock and they should receive their next order in the next week or two. The website just didn't get updated with the appropriate inventory count. I am hoping that I still get my product. Customer service is very nice, just waiting on my shipment.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 2
- Customer Support: 8
- Full ratings for this review »
AAron
Site Experience Feedback
Aug 18, 2024
It's fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KK
Site Experience Feedback
Aug 14, 2024
The overall purchase was a very good experience. Sales replied to my calls and worked with me to resolve my problems. Very excellent service oriented people.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KK
Post-Delivery Feedback
Aug 28, 2024
Very easy to place the order, great sales and customer support. On time delivery with out any damage .
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 28, 2024
Found part easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kevinp
Post-Delivery Feedback
Aug 28, 2024
I ordered parts thinking I needed them. They were easy to find and order. Shipped very quickly. Then I found the parts I thought were lost and needed to cancel the order. I was too late, but customer service was very quick to help with the return. Very positive experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jmar
Site Experience Feedback
Aug 27, 2024
Good, great service when I called and asked questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John Q
Site Experience Feedback
Aug 27, 2024
The experience was great and website information was precise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stephen M.
Site Experience Feedback
Aug 27, 2024
Good experience with product details on Kohler Generator. Tim was able to answer any questions I had with shipping and wire transfer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frank
Site Experience Feedback
Aug 26, 2024
Returning customer of many years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bby
Site Experience Feedback
Aug 25, 2024
Great
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pauly Rocks
Site Experience Feedback
Aug 25, 2024
No problems at this time. Thank you Amanda Respectfully, and best regards Pauly
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
R
Site Experience Feedback
Aug 24, 2024
fast easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bruce
Site Experience Feedback
Aug 23, 2024
Fine experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex V
Site Experience Feedback
Aug 13, 2024
I don't know the estimated delivery date because the order status is still in fulfillment status.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex V
Post-Delivery Feedback
Aug 23, 2024
Delivery was not good. The shipping company contacted me to schedule delivery date and time. I explained that the generator had to be brought uphill through the front yard. The driver could only drop the generator at the bottom of the driveway because he did not have the proper equipment to bring it where it needs to be. Someone else had to come next day to bring it up the driveway; however, it’s still not the place where the generator will be installed. It will be up to the installer to move the 800 lbs equipment to finally install it. Needless to say, I’m not happy with this aspect of the delivery, the generator is still sitting on my driveway.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Deram
Site Experience Feedback
Aug 22, 2024
Great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brandon
Site Experience Feedback
Aug 21, 2024
The website kept switching my billing address and shipping address.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
B. R.
Site Experience Feedback
Aug 21, 2024
AP Electric had, in one place, the best price on the generator I was looking for, in stock, including the generator-specific accessories (hurricane pad, batter and battery) that I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Aug 21, 2024
Straight forward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charliebignuts
Site Experience Feedback
Aug 21, 2024
Chose your website out of the other 17 that were available because you suggested and provided reason for, the need for accessories, battery and maintenance kit, with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
et
Site Experience Feedback
Aug 21, 2024
check out is more complicated than necessary
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »