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AP Electric Reviews - 737 Reviews - 9.0/10

Nov 28, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 161 - 180 of 737

Online Shopper

Site Experience Feedback

Oct 03, 2024

good

Generator Bob

Site Experience Feedback

Oct 03, 2024

Easiest generator website to navigate

BillyDale

Site Experience Feedback

Oct 03, 2024

This is the second Generac Generator I have purchased over the years from AP Electric.

Becky

Site Experience Feedback

Oct 02, 2024

Nothing special

Online Shopper

Site Experience Feedback

Sep 16, 2024

excellent service

whitey

Site Experience Feedback

Oct 01, 2024

n/a

Harv

Site Experience Feedback

Sep 30, 2024

Good experience so far

sm

Site Experience Feedback

Sep 30, 2024

great site

Online Shopper

Site Experience Feedback

Sep 30, 2024

Very easy to search and navigate, easy to purchase.

Matt

Site Experience Feedback

Sep 30, 2024

Quick and easy checkout. Found what I needed.

WavyGravy

Site Experience Feedback

Sep 29, 2024

I did not like that there was no picture of the item that I ordered.

S.

Site Experience Feedback

Sep 27, 2024

very quick and pleasant

Meme

Site Experience Feedback

Sep 27, 2024

I had a great deal of trouble getting an account set up because your password info is not too clear.

Tootie

Site Experience Feedback

Sep 27, 2024

East to pull up And scroll through. More detail on type engine would be nice.

BigSurHotel

Site Experience Feedback

Sep 25, 2024

The main issue I had was that there was no shipping/delivery date estimate given before I completed my purchase. This was inconsistent with the shipping policy that I read on the site.

Mark

Site Experience Feedback

Sep 25, 2024

Easy to use and very clear.

oops

Site Experience Feedback

Sep 24, 2024

thank you

Angel

Site Experience Feedback

Sep 24, 2024

Good Company, good Price!!

Bob

Site Experience Feedback

Sep 24, 2024

Great customer service. Good selections

Pete

Site Experience Feedback

Sep 24, 2024

First call your service personel. Tim was very helpful and give me all the correct info. Was great to talk to a real customer service person.