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American Home Shield | Home Warranty Company Reviews - 11,304 Review - 8.8/10

Dec 20, 2024
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.8 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%15%

Negative

6%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 221 - 240 of 11,304

Online Shopper

Site Experience Feedback

Dec 07, 2024

Easy

Dale

Site Experience Feedback

Dec 07, 2024

Good

Good

Site Experience Feedback

Dec 07, 2024

Easy to understand.

BABU

Site Experience Feedback

Dec 07, 2024

ALL GOOD

Online Shopper

Site Experience Feedback

Dec 07, 2024

It’s a website

Tet

Site Experience Feedback

Dec 07, 2024

Wonderfull

bb

Site Experience Feedback

Dec 07, 2024

wait and see

Steve

Site Experience Feedback

Dec 07, 2024

All things considered it was an easy process. Everything was laid out in an easy to understand format and all my questions were addressed.

na

Site Experience Feedback

Jun 12, 2024

Easy use

Alejandro

Site Experience Feedback

Dec 07, 2024

Very user friendly

Thom

Site Experience Feedback

Dec 07, 2024

Should provide the option to pay for a full year with a discount or 6 months

Joanne

Site Experience Feedback

Dec 07, 2024

I love how easy it is to purchase a home warranty

El Joker

Site Experience Feedback

Dec 07, 2024

Experience was a good one. Had no problems

Sammy

Site Experience Feedback

Dec 07, 2024

Website easy to navigate

Kitkat

Site Experience Feedback

Dec 07, 2024

Just started

Beautiful Blessings

Site Experience Feedback

Dec 07, 2024

Very smooth and easy to use.

Trudy

Site Experience Feedback

Dec 07, 2024

A great website and process. Thank you

Cc

Site Experience Feedback

Dec 06, 2024

It was good

Q

Site Experience Feedback

Dec 06, 2024

Everything was great and simple

Daktari

Site Experience Feedback

Dec 06, 2024

Readable and concise