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American Home Shield | Home Warranty Company Reviews - 11,319 Review - 8.8/10

Dec 16, 2024
American Home Shield Corporation is an American home warranty company that administers home warranty contracts on major home systems and appliances.

American Home Shield | Home Warranty Company Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.8 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%15%

Negative

6%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Recent Reviews for American Home Shield | Home Warranty Company

Showing 201 - 220 of 11,319

Rose

Site Experience Feedback

Dec 06, 2024

All good an easy

Michael

Site Experience Feedback

Dec 06, 2024

Tech was knowledgeable, fast & helpful

Online Shopper

Site Experience Feedback

Dec 06, 2024

Good

God Ryxh

Site Experience Feedback

Dec 06, 2024

Everything went well no real issues

Andy

Site Experience Feedback

Dec 06, 2024

I found what I was looking for at a good price. The website is friendly and easy to use

Poncho

Site Experience Feedback

Dec 06, 2024

Easy to navigate and find things that I’m looking for

Lou M

Site Experience Feedback

Dec 06, 2024

Affordable, Quick and Easy to setup.

Busybizme

Site Experience Feedback

Dec 06, 2024

Nice coverage

JW & Marshall Papa

Site Experience Feedback

Dec 06, 2024

Everything was adequate.

Buzzy

Site Experience Feedback

Dec 06, 2024

Quick and easy!

Online Shopper

Site Experience Feedback

Dec 06, 2024

Was straightforward and easy to follow.

Happy

Site Experience Feedback

Dec 06, 2024

Experience was great. I look forward to be a customer

CMV

Site Experience Feedback

Dec 06, 2024

N/A

Catfish2

Site Experience Feedback

Dec 06, 2024

We shop now just we have in the past

Debra W.

Site Experience Feedback

Dec 06, 2024

Information about home warranty insurance levels was easy to find and purchase.

Caiafa

Site Experience Feedback

Dec 06, 2024

good

Online Shopper

Site Experience Feedback

Dec 06, 2024

Previous customer, so aware of products and what I need for coverage.

Online Shopper

Site Experience Feedback

Dec 06, 2024

Good and quick

Ajay52

Site Experience Feedback

Dec 06, 2024

It was easy to navigate & user friendly

Dede

Site Experience Feedback

Nov 28, 2024

It was very easy to sign.up for American Home Shield