1A Auto Parts Reviews - 10,080 Review - 9.1/10
2022
Winner
Circle of
Excellence
16 years
1A Auto Parts Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for 1A Auto Parts
Showing 1 - 20 of 10,080
TK
Site Experience Feedback
Nov 19, 2024
1st time customer. Check back when part is delivered and installed to see if product was correct
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jairem Andrade
Site Experience Feedback
Nov 19, 2024
I like that you guys upload how to videos for DIY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
You don’t have affirm as a way to purchase.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
Crane-Dog Den
Site Experience Feedback
Nov 19, 2024
this survey has only a few about 1A Auto too much personal Info asked
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 8
- Full ratings for this review »
Chevyman381
Site Experience Feedback
Nov 19, 2024
I have used 1AAUTO for years. Very very please with the company. I was a bit skeptical at first because the parts are so affordable but now, definitely a pleased repeat customer. Another excellent feature the sight offers is installation videos, helps the whole process move smoother. Thanks for putting in the extra effort to help!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
albaker
Site Experience Feedback
Nov 19, 2024
Lifetime warranty is fantastic, YouTube videos are what initially brought me here - great quality and very useful, and I've always appreciated fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ki
Site Experience Feedback
Nov 19, 2024
really cheap and good prices! thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SotoR
Site Experience Feedback
Nov 19, 2024
1Auto is a great price parts and afforable products. best products on the market
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
messy
Site Experience Feedback
Nov 19, 2024
usually find what I need. works well for me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Toni
Site Experience Feedback
Nov 19, 2024
Great experience. Love the videos that help with install.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mechaniac51
Site Experience Feedback
Nov 19, 2024
Overall good experience. Urcwas hard to find tge way to delete an item at checkout. That was frustrating. I found it eventually, but left once yo check another site. I dome back brcsus3 I've showed here before, abd was treated right. Thank you.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
The website is very clear and easy to understand, easy to use and I am looking forward to trying the parts out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Mario
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ruben
Site Experience Feedback
Nov 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dark knight
Site Experience Feedback
Nov 19, 2024
Please with the service
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Simple and easy to use, knew what I was looking for and the items were available
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nonyobiz
Site Experience Feedback
Nov 19, 2024
I enjoyed getting all the correct information before placing this order. Thank you so much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wildwildwillieg13
Site Experience Feedback
Nov 19, 2024
Great verified fitment before purchasing.very quick and smooth process
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
I have always had a great shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »