Audio Advisor Inc. Reviews - 1,347 Review - 9.6/10
2022
Winner
Circle of
Excellence
6 years
Audio Advisor Inc. Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 89% |
Neutral | 9% | 8% |
Negative | 2% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Audio Advisor Inc.
Showing 21 - 40 of 1,347
James
Site Experience Feedback
Nov 16, 2024
They had what I was looking for. Quality and price were both good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 15, 2024
The Pangea 5-shelf audio equipment racks (2) arrived on time and were very well packed. Assembly was easy. My only criticism is that the "wood tone" veneer is very thin, (almost like paper) and is very easily damaged.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
plank
Site Experience Feedback
Nov 15, 2024
bought something. got offered a chance for a gift certificate. answered questions.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Waltlove
Site Experience Feedback
Nov 15, 2024
Great I have bought from you over the years, I still get your catalogs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hanksan
Site Experience Feedback
Nov 15, 2024
This site is highly regarded in the DIY speaker builder community along with the audio recording industry. I wanted an alternative to Amazon and found on in AA.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
PGH Audio
Site Experience Feedback
Nov 15, 2024
Very easy to use
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 15, 2024
Every thing as described
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Wayne
Site Experience Feedback
Nov 02, 2024
Wayne
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Wayne
Post-Delivery Feedback
Nov 15, 2024
I found the stylus for my turntable on your website. I ordered it and it showed up on time. I installed it and everything was fantastic.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Belmont-Bum
Site Experience Feedback
Nov 14, 2024
Well done and very logical.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony K.
Site Experience Feedback
Nov 14, 2024
A friend in Los Angeles recommended your site. Seems easy enough. One thing though: the record doctor has a higher price for open box than it does for new. Have you noticed that? New is $219, and open box is $259.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chuck
Site Experience Feedback
Nov 14, 2024
Experience great, long time AA customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hattori
Site Experience Feedback
Nov 04, 2024
Audio Advisor has been my trusted point of contact with great customer service and an easy website to navigate.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Hattori
Post-Delivery Feedback
Nov 14, 2024
Quick shipping, great value within the Pangea cable lineup which is well priced within the segment.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Audio Enthusiast 770
Site Experience Feedback
Oct 28, 2024
This was the only online store that had this product short of going back to manufacturer. Experience was good so we will use them in the future.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
Audio Enthusiast 770
Post-Delivery Feedback
Nov 14, 2024
They were the only online retailer to have the shelf kit for my cabinet. Product arrived on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
Always smooth with AA. Outstanding customer service and professionalism
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Dylanfan
Site Experience Feedback
Oct 31, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dylanfan
Post-Delivery Feedback
Nov 13, 2024
Ordered 2 subwoofer cables but only 1 shipped. The second one came a week later. No big deal but I would have ordered a different length if I knew beforehand you only had 1.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
Mazy
Post-Delivery Feedback
Nov 13, 2024
There was a need for verification as it was my first time shopping which made it a bit inconvenient. I also saw double charge on one of my credit cards. Otherwise the purchase and site was ok and the product was shipped as promised.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
Took 4 calls over 45 minutes to get someone on the phone. Wasn't too happy about that.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Auntie Chelle
Site Experience Feedback
Nov 12, 2024
The first order the order was on backorder, just now ordering a year later. The process to order was fairly easy.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rob
Site Experience Feedback
Oct 26, 2024
Caleb was fantastic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Post-Delivery Feedback
Nov 12, 2024
Audio Advisor had all of the items I was looking for. The customer support was fantastic and the entire process was a breeze.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rudy
Post-Delivery Feedback
Nov 11, 2024
Brian provided invaluable assistance to me with this transaction.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »