BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2020

The Bizrate Insights Circle of Excellence Award is a distinction earned by retailers who go above and beyond to provide exceptional online services and experiences.
This award is uniquely based on customer feedback from only verified online buyers. All winners received top satisfaction scores across key metrics* throughout the calendar year. The award period for the 2020 Circle of Excellence was January 1, 2020 through December 31, 2020. Please join us in congratulating the 2020 Bizrate Insights Circle of Excellence Award recipients; we invite you to visit their websites!

PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are not only significantly higher than the Network average, but also among the highest scores across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RETAILERYEARS WONCOMPANY DESCRIPTION
21
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in...Read More
20
In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributo...Read More
18
B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra...Read More
17
American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of...Read More
15
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ...Read More
14
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, ex...Read More
14
4Inkjets.com offer computer printers and accessories at low prices.Read More
14
ApplicancePartsPros.com offers free tech support, 365 days to return any part and great prices on all appliance parts. H...Read More
14
Since 1996, zZounds has been making it easy for musicians to get the audio equipment and musical instruments they need -...Read More
13
Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories.Read More
13
Founded in the early days of e-commerce by a dermatologist who wanted to better serve his patients with easier access to...
13
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,...Read More
11
Bodybuilding.com is an American online retailer that provides dietary supplements, sports supplements, bodybuilding supp...Read More
10
Bealls Florida is a destination for all things Florida. This lifestyle is reflected in our stores, our products, and eve...Read More
10
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well ...Read More
10
Rocky Mountain ATV/MC offers products from top brands like Fox Racing, Fly Racing, Tusk, Alpinestars, FMF, Acerbis, Pivo...Read More
10
SmartPak Equine is an online store for horse riders that offers customized supplement programs, as well as rider and hor...Read More
9
Dungaree's mission is to offer the best selection, fairest prices, and timely delivery on only the highest-quality goods...Read More
9
Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standar...Read More
9
Shop Tirebuyer.com for top tire and wheel brands, super-fast delivery, and easy local installation at a tire shop you kn...Read More
8
Brighton.com
8
CyberweldRead More
8
Ink Technologies is internet retailer of genuine and compatible toner cartridges, ink cartridges, and solid ink, has bee...Read More
8
Parts Dr is a source for appliance parts online. They carry thousands of original appliance parts from most major applia...Read More
7
Albee Baby is an online retailer that offers a wide selection of all the products for your baby's need at a fair prices.Read More
7
Beauty Care Choices is an online retailer of beauty products, providing a diverse selection of hair, skin and nail care ...Read More
7
Lukie Games will always buy your working, good condition used video games and systems! Lukie Games gladly ship worldwide...Read More
7
Running Warehouse is a US-based online running specialty store that offers a wide selection of running shoes, clothing, ...Read More
7
Sweetwater
6
At Brahmin, they are all about the details. Since 1982, they have been creating handbags and accessories that combine fu...Read More
6
Revival Animal Health
5
Look to Toscano to help make your garden as distinctive as the rest of your home.
5
Fairhaven Health offers comprehensive support for the fertility and reproductive health needs. With science-based formul...
5
NOVICA.com features over 8500 handcrafted works of art from around the world.
5
Shop designer fragrances, perfume, and cologne. Shop over 14,000 authentic designer fragrances. Save 25 - 75% off your o...Read More
5
Wicked Whoopies
4
Golfballs.com is the World Leader in Golf Customization and in addition to carrying the best selection of golf balls, al...Read More
4
Journeys offers the most popular brands that cater to the teen lifestyle such as Vans, Converse, adidas, Crocs, Timberla...Read More
4
Headquartered in Eastern Pennsylvania, Petroleum Service Company (PSC) was founded in 1924 and incorporated in 1930. The...Read More
4
Rabbit Air is a premium air purifier company that offer effective, innovative, and stylish products to improve air quali...Read More
3
Africa Imports
3
Get the lowest prices and best selection of DJ equipment, lighting, sound trussing at I DJ NOW.Read More
3
Mytee Products is your one-stop shop for all the trucking supplies and equipment and sells everything from trucking tarp...Read More
3
The Pearl Source
2
Ariat International is an American footwear, apparel, and accessories brand for equestrian sports, work industries and o...Read More
2
Glo Skin Beauty is all about clean, clinically-proven skincare and cosmetics which will produce real change in our skin....Read More
2
ILoveEcigs.com is committed to providing a top-quality smoking experience. They sell the Logic e-cigs because they are e...Read More
2
At Mason Easy-Pay, they believe you should be able to get the things you need and want with convenient low monthly payme...Read More
2
Tula Skincare
2
World Wide Stereo has been in audio and video consumer electronics space since 1979. World Wide Stereo is an award-winni...Read More
1
1st in Coffee offers espresso machines and coffee makers by Capresso, La Pavoni, Nespresso, Jura, Elektra, Pasquini and ...Read More
1
City Jeans
1
Hubcap Mike
1
Just Nebulizers provides premium products throughout the United States for people of all ages seeking the very best resp...Read More
1
Getting your Jeep trail-ready is easy when you shop at JustforJeeps.com, where they specialize in parts, accessories, an...Read More
1
Nittany Outlet is the online store for Lion & Cub located in State College, PA. They have been selling Penn State clothi...Read More
1
United Tires LLC

CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

*ABOUT BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2020

Since 2000, Bizrate Insights has been awarding the Bizrate Insights Circle of Excellence Award to those retailers who continuously gather verified customer feedback (via our free, independent ratings & reviews surveys) and earn scores that are statistically significantly higher the Bizrate Insights North American Retail Network for the award period. Out of the more than 3,500 retailers in our Network, our 2020 Bizrate Insights Circle of Excellence Winners represent the top tier in customer satisfaction. Platinum level winners, not only met this criteria, but also received among the highest scores across all eight key satisfaction indicators.

*The award period for the 2020 Award was January 1, 2020 through December 31, 2020. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, Ease of Finding, and Checkout Satisfaction; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. Bizrate Insights is a division of Meredith Corporation. For more information about our program, or to learn more about Bizrate Insights surveys, please contact us at BizrateInsights@bizrate.com.