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Ariat International Reviews - 15,655 Review - /10

Ariat International is an American footwear, apparel, and accessories brand for equestrian sports, work industries and other outdoor activities, located in Union City, California. Ariat was launched by Beth Cross and Pam Parker in 1993.
Circle of Excellence - Ariat International

2022
Platinum

Circle of
Excellence

3 years

Ariat International Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Ariat International

Showing 1 - 20 of 15,655

Kicking fire

Post-Delivery Feedback

Nov 21, 2024

These boots are kicking fire 🔥 I would wear them every day if I could. Best boot on the market for my taste. And yours too if you have exquisite taste.

Shelly

Site Experience Feedback

Dec 28, 2023

Easy to navigate


Post-Delivery Feedback

Aug 11, 2024

Ariat has great rain gear. They have taped seams which worked perfect for our deep sea fishing trip.

Broken eyelets

Post-Delivery Feedback

Jul 23, 2024

The eyelets keep breaking. It is pretty frustrating to have your loved one whom you bought the boots for state that another eyelet has broken and they just cannot wear them due to not able to lace them up securely.

Online Shopper

Site Experience Feedback

Feb 12, 2024

Create filters for size. Make size easier to see when scrolling down on selection.

AuntCake

Site Experience Feedback

Feb 15, 2024

Smooth and easy


Post-Delivery Feedback

May 06, 2024

I am a faithful Ariat customer. The products are superior quality and last through intense use. I am a therapeutic riding instructor who stands and walks all day, so when I was in the market for new shoes I came to Ariat. I couldn't be happier with the style of shoe I bought.

Clint

Post-Delivery Feedback

Apr 26, 2024

Very frustrated on this latest standard of quality in the end.

XXX

Post-Delivery Feedback

Apr 23, 2024

I love how the boots fit how warm they are and how light weight they are amazing boots for what they are.

Edgar

Post-Delivery Feedback

Apr 14, 2024

Jacket was fitted perfectly.

Rachel TZ

Site Experience Feedback

Nov 24, 2023

Easy to navigate and great selection

MommyMe

Site Experience Feedback

Feb 20, 2024

Simply Love the quality and selection of Ariat


Post-Delivery Feedback

Apr 05, 2024

Purchased 2 pair. Received many compliments. Both pair are amazingly comfortable and definitely will always be an Ariat Woman!

Stevie

Post-Delivery Feedback

Mar 28, 2024

Fit as expected, quality product

Bobby

Site Experience Feedback

Feb 10, 2024

Quick and easy great experience


Post-Delivery Feedback

Mar 23, 2024

I was afraid they were too big at first, they slipped a little on my heal. But after a few days and with the right socks they fit perfectly and feel great even after a 12 hour night at work

Sierra

Site Experience Feedback

Feb 23, 2024

Easy to use, wide selection, lots of promo options

AshleyNicole878

Site Experience Feedback

Feb 24, 2024

I've always used Ariat in the past with my horses but I never really looked online, just searched local tack shops. They have lots of options online and even my boyfriend loves their boots. Their products are by far the best I've used. My riding boots are so smooth and comfy, I can't wait to see how the wallet is. I have high expectations that they continue to meet every time.


Post-Delivery Feedback

Mar 21, 2024

Never even got my order. They "shipped" it but tracking never moved. Customer service was extremely unhelpful and kept telling me to open cases which never got answered. Thank God I paid via PayPal and was able to dispute the charge. I used to think Ariat was a great company since i used their stuff for my horses but I'm not sure anymore. I might go with another company in the future.

Trooper

Site Experience Feedback

Feb 22, 2024

Shopping was quick and easy. I found the product I was looking for and check out was seamless.


Post-Delivery Feedback

Mar 20, 2024

Order was processed very quickly and the product fit perfectly.

Buddy

Post-Delivery Feedback

Mar 20, 2024

Everything was great

NitroZ7

Site Experience Feedback

Feb 28, 2024

Very easy ordering process!


Post-Delivery Feedback

Mar 20, 2024

Ariat are by far my favorite jeans! This is the first pair that I have ordered that came from the manufacturer with a slice / defect above the knee area.

Dirk Diggler

Post-Delivery Feedback

Mar 20, 2024

So I really like the boots I enjoyed them would’ve loved to keep them, but as I stated, there was a simple issue that could’ve been resolved a simple hook for the shoelace broke, and instead of fixing the issue or just replacing the boots, I have to return my boots wait for my money to get returned, and then purchase another pair of boots and wait for those to come That is unrealistic and very unprofessional. I thought I went straight to the source so I didn’t have issues like this but apparently it’s even worse terrible customer service. The lady I spoke with was extremely rude didn’t care about the product or my satisfaction as I stated, I wanted to keep the boots , but to turn them in and wait for my money to purchase. New ones is extremely ridiculous. First and last time I will ever purchase these boots or any product from you guys until you fix the way your customer service is handled or have a better policy on how to have an item returned or fixed…

Leo 1

Post-Delivery Feedback

Mar 19, 2024

N/A

LT

Post-Delivery Feedback

Mar 19, 2024

Sizing on each pair of boots is not always consistant so you may have to order a couple sizes to get the perfect fit. Returns are super simple so the whole process is great