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BestNest Reviews - 594 Reviews - /10

BestNest.com offers a wide selection of bird feeders, bird houses, and bird baths as well as bat houses, butterfly houses, and ladybug houses.
Circle of Excellence - BestNest

2022
Winner

Circle of
Excellence

9 years

BestNest Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for BestNest

Showing 1 - 20 of 594

Grannyanny

Site Experience Feedback

Nov 21, 2024

I am still waiting for an order confirmation

DL

Site Experience Feedback

Nov 21, 2024

Great website with great selection, great customer service as well as I called to confirm some info and operator was able to research thoroughly my inquiry.

Jersey Girl

Site Experience Feedback

Nov 20, 2024

I have found my experience using BestNest website a positive one. I do not have any constructive criticism or input at this time. TY. God bless.

Kemoks

Site Experience Feedback

Nov 20, 2024

Great!

josephine

Site Experience Feedback

Nov 20, 2024

ive in the past purchased several varieties of bird items in the past two years

Homer

Site Experience Feedback

Nov 19, 2024

It was easy to find what I wanted and to checkout

Granny62

Site Experience Feedback

Nov 19, 2024

It was fairly easy to navigate. I am still waiting for a confirmation email.

Jackie

Site Experience Feedback

Nov 19, 2024

It is so easy to shop online, and I love that products are shipped to me fast and free. I can find anything I need here to feed our variety of wild birds.

PMC

Site Experience Feedback

Nov 19, 2024

Great product, I’ve had one for years.

G

Site Experience Feedback

Nov 17, 2024

Great

Birder

Site Experience Feedback

Nov 17, 2024

There’s a lot of clarity in terms of categorical selections, and verbose descriptions, which is good. But… going into bird suet and seed logs, for example, it’s broken up in many categories or sections within. I would suggest a drop down menu (rather than tabs which are awkward and drop downs offer unlimited space) and have that category lead to a selection of suet, for example. Or, combine it all on the page when there’s not more than 40 options, or something like that. As it is, there are breaks with categories every few items which lengthens the visitors time per page unnecessarily. And it’s spaced out so there was a lot of empty space on my tablet screen, and then a clump of products which will be awkward for a mobile purchase especially. Hope this helps :)

Frank

Site Experience Feedback

Nov 17, 2024

good

MC

Site Experience Feedback

Nov 17, 2024

I loved that it was easy to navigate. The screens functioned perfectly. Quality merchandise and I found exactly what I was looking for. They also offered an outdoor connector cover for when I have to out door electrical cords plugging into each other. I never saw that in all my days. The product line supports nature and beauty. I support companies that support that ideal. Good on them!

Jane

Site Experience Feedback

Nov 17, 2024

high shipping cost I found a metal squirrel baffle 24 in that I couldn't find anywhere else

Dee

Site Experience Feedback

Nov 16, 2024

Variety was very good. However, site seemed a little cluttered. Need to create more pages by category to hold sub-categories. Ex: I needed a bird house to mount on a post. It would be helpful to create a subcategory for free-standing post, wall or tree mount, etc.

Online Shopper

Site Experience Feedback

Nov 16, 2024

Hard to place order

Birdie

Site Experience Feedback

Oct 17, 2024

Purchasing experience was excellent. Only wish item was on sale but did get free shipping.

Online Shopper

Site Experience Feedback

Oct 04, 2024

First Purchase - I am happy to see a lot of Made in USA products.

Online Shopper

Site Experience Feedback

Sep 30, 2024

Web checkout does not allow you to edit order before checking out

Zen

Site Experience Feedback

Sep 27, 2024

Good