Adiamor Reviews - 452 Reviews - 9.8/10
2022
Winner
Circle of
Excellence
3 years
Adiamor Rating
Overall Satisfaction | 9.8 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 85% |
Neutral | 13% | 13% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Adiamor
Showing 1 - 20 of 452
Postguy
Site Experience Feedback
Nov 21, 2024
It is a very easy to use and informative website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tyler J.
Site Experience Feedback
Nov 21, 2024
Wonderful! Love the options and the quality!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
last time
Site Experience Feedback
Nov 21, 2024
It was a great experience in custom designing a ring. I ordered exactly what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sle
Site Experience Feedback
Nov 20, 2024
N/A
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Vlad69
Site Experience Feedback
Nov 20, 2024
Awesome experience !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Really nice but I didn’t want to complete this survey
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
4Living
Site Experience Feedback
Nov 20, 2024
Love your selection of diamonds and your advanced filter to find GCAL 8X stones. Wish there was a way to view spinning diamonds side by side. Also love that your chat person was friendly and knowledgeable. Love that you seem open to tweaking this or that while assembling the ring, ie number of prongs and metal of crown. I didn’t like that I was offered a $100 discount for signing up for text/email but wasn’t allowed to use it with other promo. Waste of my time and annoying when companies do that.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
SKhooray
Site Experience Feedback
Nov 19, 2024
I liked that I could specify exactly what kind of diamond I wanted. I also liked being able to access the GIA reports.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Frankie
Site Experience Feedback
Nov 18, 2024
The design process was easy to follow and check out was a little difficult.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Ron
Site Experience Feedback
Nov 18, 2024
Great customer service. Fast to pick up the phone!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
P
Site Experience Feedback
Nov 18, 2024
great experience. Appreciated the customer service with emails.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom T
Site Experience Feedback
Nov 16, 2024
It s was really good. They make it very user friendly and convenient. It’s easy to look at all different types of stones
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Weather
Site Experience Feedback
Oct 20, 2024
Awesome and smooth transaction; great service and selection without sacrificing quality
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Weather
Post-Delivery Feedback
Nov 16, 2024
Love the price and selection along with quality
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Nov 14, 2024
Stones are very well priced compared to stones of the same specification at other online retailers. Found a way better looking ring for much less than I would've spent at the other stores I was considering, and the buying/discount code process was much smoother, with no hidden fees/loopholes.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
easy to navigate and find what i was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jaymz
Site Experience Feedback
Nov 12, 2024
I really wanted a GCAL 8X and Adiamor had the best selection. The day I went to purchase the diamond I wanted it was gone and I had to choose another with lower quality. I really with there was more of a selection of settings. My lady struggled finding something she liked.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
marital.bliss
Site Experience Feedback
Oct 21, 2024
Great service, reliable!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
marital.bliss
Post-Delivery Feedback
Nov 12, 2024
Awesome experience! Kind staff! Attention to detail! Swift delivery!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
Overall good, but was difficult to understand if wedding bands were lab or natural diamonds.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
Great customer care Limited setting styles
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »