Yesglasses Reviews - 9,145 Review - 9.0/10
Yesglasses Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 14% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Recent Reviews for Yesglasses
Showing 41 - 60 of 9,145
Anon
Site Experience Feedback
Dec 02, 2024
I really like the selection of glasses!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ARV
Site Experience Feedback
Dec 02, 2024
Very good experience, with the product of Yess Glasses. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick R
Site Experience Feedback
Oct 16, 2024
After doing some online price matching for new eye glasses I came across YesGlasses; the prices was very economical for me but also the options in frames were exactly what I was looking for. After entering my email I received a promo code and that’s when it became even more clear that the glasses I had selected were perfect for my face and my wallet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick R
Post-Delivery Feedback
Dec 02, 2024
I’m happy with my purchase, the glasses are awesome and fit perfect
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
TS
Site Experience Feedback
Dec 02, 2024
It was excellent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bec
Site Experience Feedback
Nov 13, 2024
Hi, I am trying to apply the code BF2024 to my order. Please tell me I can do that! Please get back to me as soon as possible thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Clyde
Site Experience Feedback
Dec 02, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
It was good, a little confusing about choosing non-prescription lenses and getting to the color choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Spike
Site Experience Feedback
Dec 02, 2024
The best part is ability to try on glasses
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DAVE NYC
Site Experience Feedback
Dec 02, 2024
for some reason I could not access my Nov prescription for my PD
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Totally easy website. I always get my glasses here, never any issues. Great glasses and affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
brainz
Site Experience Feedback
Dec 02, 2024
I’ve been a loyal customer of Yesglasses since 2019, and they have consistently exceeded my expectations. Their combination of high-quality eyewear, affordable pricing, and stellar customer service has kept me coming back year after year.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Saul
Site Experience Feedback
Dec 02, 2024
It was a great experience, per usual. I think the website could silo the prescription glasses searchers and the non-prescription searchers. I appreciate the quality checks for polarization. I waited a while for my polarized sunglasses, and I don't want to do that again, so I hope my order is delivered by Jan 10th. I am anti-monopolies, so I was unwilling to buy from sunglass stores under the Luxottica Group banner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CDP
Site Experience Feedback
Dec 02, 2024
User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ren
Site Experience Feedback
Dec 02, 2024
the website was easy to use and did not have hidden cost. i haven't received my item yet to determine the start to finish process but so far so good!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rick
Post-Delivery Feedback
Dec 02, 2024
So far so good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
PD
Site Experience Feedback
Dec 02, 2024
I have ordered before. The quality i s wonderful. This is my third pair
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RC
Site Experience Feedback
Nov 15, 2024
I love this company. Never had a bad experience with them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RC
Post-Delivery Feedback
Dec 02, 2024
Just a simple return. Love the company and products
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
wulfmann
Site Experience Feedback
Dec 02, 2024
more oval shaped and metal framed glasses please. checkout isnt smooth.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lexi
Site Experience Feedback
Dec 02, 2024
Fast check out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »