Yesglasses Reviews - 9,145 Review - 9.0/10

Dec 3, 2024
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%14%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Yesglasses

Showing 41 - 60 of 9,145

Anon

Site Experience Feedback

Dec 02, 2024

I really like the selection of glasses!

ARV

Site Experience Feedback

Dec 02, 2024

Very good experience, with the product of Yess Glasses. Thanks

Rick R

Site Experience Feedback

Oct 16, 2024

After doing some online price matching for new eye glasses I came across YesGlasses; the prices was very economical for me but also the options in frames were exactly what I was looking for. After entering my email I received a promo code and that’s when it became even more clear that the glasses I had selected were perfect for my face and my wallet


Post-Delivery Feedback

Dec 02, 2024

I’m happy with my purchase, the glasses are awesome and fit perfect

TS

Site Experience Feedback

Dec 02, 2024

It was excellent!

Bec

Site Experience Feedback

Nov 13, 2024

Hi, I am trying to apply the code BF2024 to my order. Please tell me I can do that! Please get back to me as soon as possible thank you!

Clyde

Site Experience Feedback

Dec 02, 2024

Good

Online Shopper

Site Experience Feedback

Dec 02, 2024

It was good, a little confusing about choosing non-prescription lenses and getting to the color choices.

Spike

Site Experience Feedback

Dec 02, 2024

The best part is ability to try on glasses

DAVE NYC

Site Experience Feedback

Dec 02, 2024

for some reason I could not access my Nov prescription for my PD

Online Shopper

Site Experience Feedback

Dec 02, 2024

Totally easy website. I always get my glasses here, never any issues. Great glasses and affordable.

brainz

Site Experience Feedback

Dec 02, 2024

I’ve been a loyal customer of Yesglasses since 2019, and they have consistently exceeded my expectations. Their combination of high-quality eyewear, affordable pricing, and stellar customer service has kept me coming back year after year.

Saul

Site Experience Feedback

Dec 02, 2024

It was a great experience, per usual. I think the website could silo the prescription glasses searchers and the non-prescription searchers. I appreciate the quality checks for polarization. I waited a while for my polarized sunglasses, and I don't want to do that again, so I hope my order is delivered by Jan 10th. I am anti-monopolies, so I was unwilling to buy from sunglass stores under the Luxottica Group banner.

CDP

Site Experience Feedback

Dec 02, 2024

User friendly

ren

Site Experience Feedback

Dec 02, 2024

the website was easy to use and did not have hidden cost. i haven't received my item yet to determine the start to finish process but so far so good!!

Rick

Post-Delivery Feedback

Dec 02, 2024

So far so good

PD

Site Experience Feedback

Dec 02, 2024

I have ordered before. The quality i s wonderful. This is my third pair

RC

Site Experience Feedback

Nov 15, 2024

I love this company. Never had a bad experience with them.


Post-Delivery Feedback

Dec 02, 2024

Just a simple return. Love the company and products

wulfmann

Site Experience Feedback

Dec 02, 2024

more oval shaped and metal framed glasses please. checkout isnt smooth.

Lexi

Site Experience Feedback

Dec 02, 2024

Fast check out!

Online Shopper

Site Experience Feedback

Dec 02, 2024

Thank You