Yesglasses Reviews - 9,145 Review - 9.0/10

Dec 3, 2024
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%14%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Yesglasses

Showing 1 - 20 of 9,145

Maria

Site Experience Feedback

Dec 02, 2024

I wish there were pictures of the glasses on people so we can see how it fits on different face shapes. Also, specify what face shapes the different frames fit. I have gotten frames in the past that are just too big for my face shape.

Online Shopper

Site Experience Feedback

Dec 02, 2024

very user friendly! LOVE Amazon pay feature

Rick

Site Experience Feedback

Dec 02, 2024

Dear staff, Navigating the website was smooth, intuitive, and easy. I enjoyed searching for the sunglasses with the parameters that interested me. I liked the try on feature. I am not sure if it was a glitch with the upload of my picture, but the glasses looked slightly tilted on my face. I made sure my head and face in the picture were straight. However, I didn´t want to try uploading another picture to try to correct the issue. It just would have been a bit more pleasing if the glasses looked straight on me. Besides that, it sure is fun looking at glasses in this site. I also liked that I didn´t have to log in to keep a wish list going. Somehow it stayed saved for weeks at a time. I don´t know if that´s coming from the cache in my computer, but I liked that the site did not make me start from scratch by keeping my wish list alive. Also, the glasses I wanted where out of stock. And I still found something close to what I wanted. It´d be nice if one could do a search by frame size. That also would have saved me some time. I hope that was helpful. Among other things I liked: the cyber-Monday coupon, the sheer variety of frames and tints, the ability to set a prescription to sunglasses, and all the information, measurements, and descriptions of each frame. Please, consider me for the reward. Take care, Richard

Online Shopper

Site Experience Feedback

Dec 02, 2024

Very easy, I know it now.

jes

Site Experience Feedback

Dec 02, 2024

i was easy to find what I needed. Navigating through the site and having an easy search frame engine allowed me to go exactly to the frames i like "oval". I appreciate the fact that I can adjust the tint and see what i look like in the frames. Using the review tool helped me also decided.

towzer

Site Experience Feedback

Dec 02, 2024

initially it's difficult to differentiate the various choices that accompany the frames.

Rabbit

Site Experience Feedback

Dec 02, 2024

Great place to get glasses

Jfe

Site Experience Feedback

Dec 02, 2024

Good. Fast and to the point and a good discount available

Mr Magoo

Site Experience Feedback

Dec 02, 2024

The virtual try on was very helpful, and it was easy to return any frames which didn't work.

Link

Site Experience Feedback

Dec 02, 2024

Checkout kept resetting and asking to enter cc.

Gigi

Site Experience Feedback

Dec 02, 2024

Na

Online Shopper

Site Experience Feedback

Nov 24, 2024

Great experience!

kayvette

Site Experience Feedback

Dec 02, 2024

I had a good experience with the website. It was easy to upload my photo, select the glasses to see how they fit and look on my face.

Cdg

Site Experience Feedback

Dec 02, 2024

Very easy and user friendly

Anna

Post-Delivery Feedback

Dec 02, 2024

Super easy to purchase and add prescription if needed. Ability to customise colours. Quick shipping. Would be great if more colour options could be added to polarised lenses. Will always buy from here and highly recommend to anyone needing glasses

Aubz

Site Experience Feedback

Dec 02, 2024

Great quality

Trina

Site Experience Feedback

Dec 02, 2024

Great selection of frames and lenses! It’s always challenging to buy glasses online since you can’t try them on to see how they look. Hopefully, the exchange or return policy is easy.

Chris M

Site Experience Feedback

Dec 02, 2024

Can't wait to see the product. Reviews were very persuasive.

LilaB

Site Experience Feedback

Dec 02, 2024

Super

Jess

Site Experience Feedback

Dec 02, 2024

The glasses were very affordable - more affordable than the "discount" that my insurance offers. And I like convenience of just entering my prescription.