Yesglasses Reviews - 9,145 Review - 9.0/10
Yesglasses Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 14% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Recent Reviews for Yesglasses
Showing 1 - 20 of 9,145
Maria
Site Experience Feedback
Dec 02, 2024
I wish there were pictures of the glasses on people so we can see how it fits on different face shapes. Also, specify what face shapes the different frames fit. I have gotten frames in the past that are just too big for my face shape.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
very user friendly! LOVE Amazon pay feature
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Site Experience Feedback
Dec 02, 2024
Dear staff, Navigating the website was smooth, intuitive, and easy. I enjoyed searching for the sunglasses with the parameters that interested me. I liked the try on feature. I am not sure if it was a glitch with the upload of my picture, but the glasses looked slightly tilted on my face. I made sure my head and face in the picture were straight. However, I didn´t want to try uploading another picture to try to correct the issue. It just would have been a bit more pleasing if the glasses looked straight on me. Besides that, it sure is fun looking at glasses in this site. I also liked that I didn´t have to log in to keep a wish list going. Somehow it stayed saved for weeks at a time. I don´t know if that´s coming from the cache in my computer, but I liked that the site did not make me start from scratch by keeping my wish list alive. Also, the glasses I wanted where out of stock. And I still found something close to what I wanted. It´d be nice if one could do a search by frame size. That also would have saved me some time. I hope that was helpful. Among other things I liked: the cyber-Monday coupon, the sheer variety of frames and tints, the ability to set a prescription to sunglasses, and all the information, measurements, and descriptions of each frame. Please, consider me for the reward. Take care, Richard
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Very easy, I know it now.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jes
Site Experience Feedback
Dec 02, 2024
i was easy to find what I needed. Navigating through the site and having an easy search frame engine allowed me to go exactly to the frames i like "oval". I appreciate the fact that I can adjust the tint and see what i look like in the frames. Using the review tool helped me also decided.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
towzer
Site Experience Feedback
Dec 02, 2024
initially it's difficult to differentiate the various choices that accompany the frames.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Rabbit
Site Experience Feedback
Dec 02, 2024
Great place to get glasses
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jfe
Site Experience Feedback
Dec 02, 2024
Good. Fast and to the point and a good discount available
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr Magoo
Site Experience Feedback
Dec 02, 2024
The virtual try on was very helpful, and it was easy to return any frames which didn't work.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Link
Site Experience Feedback
Dec 02, 2024
Checkout kept resetting and asking to enter cc.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Gigi
Site Experience Feedback
Dec 02, 2024
Na
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kayvette
Site Experience Feedback
Dec 02, 2024
I had a good experience with the website. It was easy to upload my photo, select the glasses to see how they fit and look on my face.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cdg
Site Experience Feedback
Dec 02, 2024
Very easy and user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anna
Post-Delivery Feedback
Dec 02, 2024
Super easy to purchase and add prescription if needed. Ability to customise colours. Quick shipping. Would be great if more colour options could be added to polarised lenses. Will always buy from here and highly recommend to anyone needing glasses
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Aubz
Site Experience Feedback
Dec 02, 2024
Great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trina
Site Experience Feedback
Dec 02, 2024
Great selection of frames and lenses! It’s always challenging to buy glasses online since you can’t try them on to see how they look. Hopefully, the exchange or return policy is easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Chris M
Site Experience Feedback
Dec 02, 2024
Can't wait to see the product. Reviews were very persuasive.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
LilaB
Site Experience Feedback
Dec 02, 2024
Super
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Dec 02, 2024
The glasses were very affordable - more affordable than the "discount" that my insurance offers. And I like convenience of just entering my prescription.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »