Yesglasses Reviews - 9,145 Review - 9.0/10

Dec 3, 2024
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%14%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Yesglasses

Showing 21 - 40 of 9,145

Jj

Site Experience Feedback

Dec 02, 2024

Great business

Online Shopper

Site Experience Feedback

Dec 02, 2024

It went well

littlejules

Site Experience Feedback

Dec 02, 2024

Love yes glasses, no complaints

Obi

Site Experience Feedback

Dec 02, 2024

Cool

Gail

Site Experience Feedback

Aug 08, 2024

amazing

My Glasses

Site Experience Feedback

Dec 02, 2024

Quick and easy. Good pricing. Good quality.

Jill

Site Experience Feedback

Dec 02, 2024

Great selection and pricing. Can't wait to receive my new glasses.

Mary

Site Experience Feedback

Dec 02, 2024

Me fue fácil la compra espero recibirlos pronto

SB

Post-Delivery Feedback

Dec 02, 2024

Very good quality glasses and the cases are beautiful too!

Musafa

Site Experience Feedback

Dec 02, 2024

great

chimeraaa

Site Experience Feedback

Nov 07, 2024

Repeat customer and very pleased with quality and tint options


Post-Delivery Feedback

Dec 02, 2024

First pair fit too large, received help through chat. The person on the other end was super helpful in helping me with my exchange. Very pleased with my replacement!

mc23

Site Experience Feedback

Dec 02, 2024

Good buying experience

Pablo

Site Experience Feedback

Dec 02, 2024

The best

tamari

Site Experience Feedback

Dec 02, 2024

I wish I could have split my payment into 2 different methods of payment because I had a $25 Mastercard gift card for online purchases which I wanted to apply towards the glasses.

Online Shopper

Site Experience Feedback

Dec 02, 2024

Had difficulty using my photo for try on

Atlas

Site Experience Feedback

Dec 02, 2024

Great experience, I hope they add more designs soon!

David 10

Site Experience Feedback

Dec 02, 2024

Easy to work good deals

Layla

Site Experience Feedback

Dec 02, 2024

Site was easy to use and I had no issues. Appreciated the promo code for 30% off two pairs, and that convinced me to purchase a second pair. Overall, a great experience!

Soma

Site Experience Feedback

Dec 02, 2024

I love the ability to try the glasses on to see how they will look. What a marvelous feature. And so easy to use.

Online Shopper

Site Experience Feedback

Dec 02, 2024

N/a