Yesglasses Reviews - 9,731 Review - 9.0/10

Jan 20, 2025
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.1 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

14%15%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

9.6 out of 10

Recent Reviews for Yesglasses

Showing 1 - 20 of 9,731

daddy long legs

Site Experience Feedback

Jan 19, 2025

I love it

Josiah

Site Experience Feedback

Jan 06, 2025

My first-time experience was very good. Thanks.


Post-Delivery Feedback

Jan 19, 2025

I'm very satisfied and wish to purchase about 2 more.

mick

Post-Delivery Feedback

Jan 19, 2025

very surprised, liked all glasses. my order was for low price glasses for emergency purposes.i can see very well and will order a better pair when i"m done with my order with another company. my wife want sun glasses i will order.eye doctor says my perscription is wrong so i"m waiting for results-having issues with their glasses. thank you

Gabby

Site Experience Feedback

Jan 19, 2025

Everything was perfect and easy to select

Grace

Site Experience Feedback

Jan 19, 2025

Great selection of glasses. Looking forward to receiving my order.

NancyM

Site Experience Feedback

Jan 19, 2025

This site is the only one that has tinted glasses for my migraines.

Nicole

Site Experience Feedback

Jan 19, 2025

Great service!

Online Shopper

Site Experience Feedback

Jan 19, 2025

Good

Online Shopper

Post-Delivery Feedback

Jan 19, 2025

Not sure I understand… These glasses were received and the frames are too small for my face. The glasses do not darken in my vehicle making them pointless for driving which is what I do

Online Shopper

Post-Delivery Feedback

Jan 19, 2025

I am very happy with my purchase, the quality of the glasses and the customer service. Thank you!

Matt

Site Experience Feedback

Jan 19, 2025

Good quality cute glasses for good pricing, lots of coupons to lower the cost.

VRK

Site Experience Feedback

Jan 19, 2025

Fantastic

Phoebe Olivia

Site Experience Feedback

Jan 19, 2025

There was a glitch on the payment page, every time I hit send my order it kept saying I needed to add a debit card which was already entered in. I finally ended up just going to Amazon pay.

KD34

Site Experience Feedback

Jan 19, 2025

Easy to order , just upload the rx and find your new pair of glasses! Easy to find a frame that works and you can sort by face shape! If ghe glasses don't work for whatever reason, returns/exchanges are super simple. And if this isn't enough of a reason, you pay so much less then the eye dr.

CRNV

Site Experience Feedback

Jan 19, 2025

Very easy to navigate and very good prices. Need to receive product to verify quality.

Draven

Post-Delivery Feedback

Jan 19, 2025

Process was fast and efficient the UI was perfect and overall experience was sublime

Online Shopper

Site Experience Feedback

Jan 19, 2025

I wish the frame selection was more varied and interesting

Gibran

Site Experience Feedback

Jan 19, 2025

Easy and fast with your prescription

Mike

Site Experience Feedback

Jan 19, 2025

easy transaction

Tree

Site Experience Feedback

Jan 19, 2025

Great fast