SCENT BOX Reviews - 6,544 Review - 8.8/10
SCENT BOX Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 8.8 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.5 /10 |
Satisfaction with Customer Support | 8.4 /10 |
8.8out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 73% | 71% |
Neutral | 17% | 19% |
Negative | 10% | 11% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 20 of 6,544
Brando
Site Experience Feedback
Jan 21, 2025
Good easy an fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Criss
Site Experience Feedback
Jan 21, 2025
This is very convenient, super easy and smart shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kaykay
Site Experience Feedback
Jan 21, 2025
I had a great interaction today with this website and will be using it again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
very good girl carolina
Site Experience Feedback
Jan 21, 2025
no issues, easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Trina
Site Experience Feedback
Jan 21, 2025
Great scent
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 21, 2025
Subscribe
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Raie
Site Experience Feedback
Jan 21, 2025
It was very hard to search for a particular fragrance. I had to leave the site and Google dolce and gabbana pour homme scentbox to be able to find what I was looking for. You need a search bar for the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 21, 2025
It was my first purchase great experience!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Gavin
Site Experience Feedback
Jan 21, 2025
Was on TikTok looking for new scents and someone recommended scent box website was easy and very guided
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Site Experience Feedback
Jan 21, 2025
It was easy to navigate and fun to look at what’s available!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Site Experience Feedback
Jan 21, 2025
N/A
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Midnightsnow
Site Experience Feedback
Jan 21, 2025
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fisherdad
Site Experience Feedback
Jan 21, 2025
Everything was smooth and easy lots of options great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steph
Site Experience Feedback
Jan 21, 2025
I clicked on the link to sign up but was disappointed to see that I could not pick a fragrance before hand. I'm not even sure if they have one I would like but you have to have a card to sign up. Weird but we shall see.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Lizz
Post-Delivery Feedback
Jan 21, 2025
I my first order and I'll be getting more thank u
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lee
Site Experience Feedback
Jan 21, 2025
Pretty fair but shipping is slow due to items not been in stock
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 21, 2025
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Tinks0623
Site Experience Feedback
Jan 21, 2025
Great experience so far!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Purp
Site Experience Feedback
Jan 21, 2025
Seemed like a good deal. Couldn't pass it up.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Ash
Site Experience Feedback
Jan 21, 2025
Excitement
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »