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SCENT BOX Reviews - 6,544 Review - 8.8/10

Jan 22, 2025
ScentBox.com is a wholly independent and separate entity from the manufacturers and brand owners of the designer fragrances they offer. ScentBox.com. With over 1000 new fragrances launched each year.

SCENT BOX Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.9 /10
Product Selection9.0 /10
Ease of Finding8.8 /10
Checkout Satisfaction9.1 /10
Product Met Expectations8.9 /10
On-Time Delivery8.5 /10
Satisfaction with Customer Support8.4 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

73%71%

Neutral

17%19%

Negative

10%11%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.8 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for SCENT BOX

Showing 1 - 20 of 6,544

Brando

Site Experience Feedback

Jan 21, 2025

Good easy an fast

Criss

Site Experience Feedback

Jan 21, 2025

This is very convenient, super easy and smart shopping.

Kaykay

Site Experience Feedback

Jan 21, 2025

I had a great interaction today with this website and will be using it again

very good girl carolina

Site Experience Feedback

Jan 21, 2025

no issues, easy to navigate.

Trina

Site Experience Feedback

Jan 21, 2025

Great scent

Online Shopper

Site Experience Feedback

Jan 21, 2025

Subscribe

Raie

Site Experience Feedback

Jan 21, 2025

It was very hard to search for a particular fragrance. I had to leave the site and Google dolce and gabbana pour homme scentbox to be able to find what I was looking for. You need a search bar for the site

Online Shopper

Site Experience Feedback

Jan 21, 2025

It was my first purchase great experience!

Gavin

Site Experience Feedback

Jan 21, 2025

Was on TikTok looking for new scents and someone recommended scent box website was easy and very guided

Sam

Site Experience Feedback

Jan 21, 2025

It was easy to navigate and fun to look at what’s available!

N/A

Site Experience Feedback

Jan 21, 2025

N/A

Midnightsnow

Site Experience Feedback

Jan 21, 2025

So far so good

Fisherdad

Site Experience Feedback

Jan 21, 2025

Everything was smooth and easy lots of options great prices

Steph

Site Experience Feedback

Jan 21, 2025

I clicked on the link to sign up but was disappointed to see that I could not pick a fragrance before hand. I'm not even sure if they have one I would like but you have to have a card to sign up. Weird but we shall see.

Lizz

Post-Delivery Feedback

Jan 21, 2025

I my first order and I'll be getting more thank u

Lee

Site Experience Feedback

Jan 21, 2025

Pretty fair but shipping is slow due to items not been in stock

Online Shopper

Site Experience Feedback

Jan 21, 2025

Very good

Tinks0623

Site Experience Feedback

Jan 21, 2025

Great experience so far!

Purp

Site Experience Feedback

Jan 21, 2025

Seemed like a good deal. Couldn't pass it up.

Ash

Site Experience Feedback

Jan 21, 2025

Excitement