SCENT BOX Customer Reviews
SCENT BOX holds a 8.5/10 overall rating and 799 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 66% |
 Neutral | 15% | 15% |
 Negative | 15% | 18% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 71% | 71% |
Neutral | 18% | 17% |
Negative | 11% | 13% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,278
Tess
Site Experience FeedbackOct 14, 2026
The site was very easy to navigate and easy to process my order. Instructions were clear. I browsed through options and decided to try SCENT BOX instead of another brand as this seems more suitable for me. I can’t wait to receive my first order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ML
Site Experience FeedbackOct 14, 2026
It was a pretty easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackOct 13, 2026
This was good and easy to access just waiting on my scent box to ship and get delivered to me.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Striper Ken
Site Experience FeedbackOct 13, 2026
Don't know haven't received any yet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
YairA
Site Experience FeedbackOct 13, 2026
Website could be a little more seamless but the products are well priced and are good quality. Overall recommend this service.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 13, 2026
easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tiff
Site Experience FeedbackOct 13, 2026
It was smooth but I couldn’t find the description of the sprint perfumes smells.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Bellsa
Site Experience FeedbackOct 13, 2026
Very easy to sign up
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Mellyscent
Site Experience FeedbackOct 13, 2026
I seen that it was 40 percent off made an account really easy and made the purchase for 2 a month first month was only 16.78 for some good name brands
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
ArBog
Site Experience FeedbackOct 13, 2026
The website seems good and the subcription is not too bad. I like the rewards system.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Kirsten
Site Experience FeedbackOct 13, 2026
I just started today so I don’t know
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Deuce 111
Site Experience FeedbackOct 13, 2026
Very good experience Could use help with what's hot as far as scents
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
logan
Site Experience FeedbackOct 13, 2026
very good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dz
Site Experience FeedbackOct 13, 2026
Simple and easy , vast catalog
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Tf
Site Experience FeedbackOct 13, 2026
Tf
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julie
Site Experience FeedbackOct 13, 2026
It was very easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chrissy
Site Experience FeedbackOct 13, 2026
Was an easy process overall and looking to try scents been wanting to try.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MK
Site Experience FeedbackOct 13, 2026
The platform is highly user-friendly, and signing up was incredibly easy! However, instead of expanding the fragrance selection, I would love to see an option that allows users to receive two scents per month
- Overall Rating: 10
- Would Shop Here Again: 3
- Likelihood To Recommend: 7
Promise
Site Experience FeedbackOct 13, 2026
It was very easy to order from. Can’t wait to find out what my first sent is going to be.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
mimi
Site Experience FeedbackOct 13, 2026
So happy to use my points for the first time!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mimi
Site Experience FeedbackOct 13, 2026
I love scent box. I left a while due to moving and life was going fast . But I'm happy to be back. Since the last time there is an increase in price, but I really miss my new scent every month. I'm happy that it looks like I still have my cash rewards, that I earned from all my other purchases, which was great! I don't have to call and beg for them.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JO
Site Experience FeedbackOct 13, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 3
Online Shopper
Site Experience FeedbackOct 13, 2026
Fast
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Armani
Site Experience FeedbackOct 13, 2026
Everything has been enjoyable and will continue to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cayla
Site Experience FeedbackOct 13, 2026
It was convenient and easy!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OpT prime
Site Experience FeedbackOct 13, 2026
I truly only like speaking with positive energy Although sadly true sometimes things. Aren't always right but I truly enjoy scentbird
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 13, 2026
It was good I set up the subscription but I didn't get to pick anything and it took me straight to checkout so imm little confused on what I actually got
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Dee
Site Experience FeedbackOct 13, 2026
So far I've only had a good experience with scent box
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jkelly
Site Experience FeedbackOct 13, 2026
You have me sign up for a subscription before even selecting fragrances. You also have me select a tier without seeing what fragrances are in each tier. Very vague process.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Ndukum
Site Experience FeedbackOct 13, 2026
Good, easy to find and purchase my items
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Great site
Site Experience FeedbackOct 13, 2026
site was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jdub
Site Experience FeedbackOct 13, 2026
It was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackOct 13, 2026
went good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Amanda T.
Site Experience FeedbackOct 13, 2026
I love that I can browse from hundreds of designer fragrances and try the ones I choose before committing to a full bottle purchase. My man loves trying new scents as well, and its fun for me to choose what he will smell like
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Buddy
Post-Delivery FeedbackOct 12, 2026
One of the samples I received from SB was Xerjoff Dolce Amalfi. I really like that fragrance a lot so I purchased a large bottle of the cologne through SB. After several days I was checking to see the status of my order. The website kept stating that my order was processing in the warehouse. After about 8 days with no change I called customer service and the representative said that it would soon be shipped and I would get a notice. Well the product arrived two days later and I really like it. Maybe the tracking status of full bottles could be improved.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sassy
Post-Delivery FeedbackOct 12, 2026
Love all the different options to choose from and I have recommended it to family and friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 7
Hj
Post-Delivery FeedbackOct 11, 2026
Great great great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Duke
Post-Delivery FeedbackOct 11, 2026
I order mine on the 6 didn’t get shipped out till week or 2 later and price lil high
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 6
Jamie
Post-Delivery FeedbackOct 11, 2026
Love the at I can try samples and then place an order for full bottle. Scent box has worked great for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mz
Post-Delivery FeedbackOct 11, 2026
.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- On Time Delivery: 6
- Customer Support: 7
Kk
Site Experience FeedbackOct 10, 2026
I love scentbox
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oldsmokey
Site Experience FeedbackOct 10, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackOct 10, 2026
I returned to scentbox bc i love the variety!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Austin
Site Experience FeedbackOct 10, 2026
I really like how easy it is to find what you want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LaGuera
Site Experience FeedbackOct 10, 2026
Everything was easy and good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Yes
Site Experience FeedbackOct 10, 2026
Muy buena experiencia. Todo claro, rápido y fácil de entender
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fran
Site Experience FeedbackOct 10, 2026
First order and so far so good!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dari
Site Experience FeedbackOct 10, 2026
it was very easy ans smooth process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 10, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 10, 2026
I haven't got my package yet so im excited to experience it
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7