SCENT BOX Customer Reviews
SCENT BOX holds a 8.6/10 overall rating and 782 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 68% |
 Neutral | 15% | 20% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 71% | 71% |
Neutral | 18% | 17% |
Negative | 11% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,302
Jess
Site Experience FeedbackOct 1, 2026
I guess I thought I would choose the scent
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Julius
Site Experience FeedbackOct 1, 2026
Never tried it but I’m hoping it’s great well see
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Jazzy
Site Experience FeedbackOct 1, 2026
I was soo excited to receive my package; when i got it , it smelled soooooo good!!!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Twon
Site Experience FeedbackOct 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackOct 1, 2026
Not sure yet
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Dustin
Site Experience FeedbackOct 1, 2026
Overall good, but shipping is a drag. If that was even 30% faster it'd be awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Heather
Site Experience FeedbackOct 1, 2026
I just signed up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gee
Site Experience FeedbackOct 1, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Em
Site Experience FeedbackOct 1, 2026
Super easy to purchase with a great category to choose from.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TexasTina
Site Experience FeedbackOct 1, 2026
Easy to understand
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Diego
Site Experience FeedbackOct 1, 2026
It was good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
CDaylin
Site Experience FeedbackOct 1, 2026
Easy and clear description of subscription and monthly tiers. Easy checkout. Looking forward to receiving my scents.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Randie
Site Experience FeedbackOct 1, 2026
Love it so much
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackOct 1, 2026
Very good experience quick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ylikethttt
Site Experience FeedbackOct 1, 2026
I loved it thank you so much h
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ladydeath97
Site Experience FeedbackOct 1, 2026
The website is easy to use. The only thing I found a little annoying is the perfume selections only show the name not what the ingredients/scent is supposed to be like.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Darden man
Site Experience FeedbackOct 1, 2026
It was a great time
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Reeree
Site Experience FeedbackOct 1, 2026
Very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deeznutz
Site Experience FeedbackOct 1, 2026
Lit
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bear1111
Site Experience FeedbackOct 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cilla
Site Experience FeedbackOct 1, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 6
Dr.Clippers
Site Experience FeedbackOct 1, 2026
It was ok a little confusing
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
KunterBallz
Post-Delivery FeedbackOct 1, 2026
M somebody saw my box I showed it to them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Gavi
Site Experience FeedbackOct 1, 2026
Good model, great selection, the only issue is i cant seem to find the flavor profiles
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Slim92
Site Experience FeedbackOct 1, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lola
Site Experience FeedbackOct 1, 2026
you guys have been messing up my shipping and I'm still upset about that, I paying a monthly fee and then you guys mess up the shipping label and I get charged at delivery as well when it is supposed to be included.
- Overall Rating: 2
- Would Shop Here Again: 6
- Likelihood To Recommend: 3
Snoop
Site Experience FeedbackOct 1, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicole
Site Experience FeedbackOct 1, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 1, 2026
I found it very efficient and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Nate
Site Experience FeedbackOct 1, 2026
Easy to find fragrances and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Creed
Site Experience FeedbackOct 1, 2026
Greatgreat
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yami
Site Experience FeedbackOct 1, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jarvis
Site Experience FeedbackOct 1, 2026
Easy to navigate. Large selection. Good pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gunsmokexd
Site Experience FeedbackOct 1, 2026
Seems legit
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Brandi
Site Experience FeedbackOct 1, 2026
I had a positive experience and I can't wait to get the gift for my boyfriend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Very Satisfied Customer
Site Experience FeedbackOct 1, 2026
Always easy to use and find the products I want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackOct 1, 2026
simple
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Nicole
Post-Delivery FeedbackOct 1, 2026
One of the scents was amazing the other one not so much, i plan on exchanging it for another scent.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 8
Erica
Site Experience FeedbackOct 1, 2026
The site is easy to navigate because I’ve been doing the subscription for close to 2 years now. But the mobile site could be better.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
x
Site Experience FeedbackOct 1, 2026
I love scentbox
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sharpie
Site Experience FeedbackOct 1, 2026
Very easy to navigate.....love my subscription
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BB4HMayo
Post-Delivery FeedbackOct 1, 2026
I got this package that was more than a week late, but sure as shit was worth the wait!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 3
- Customer Support: N/A
Cece
Site Experience FeedbackOct 1, 2026
Very easy process to set up and excellent selection on the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RJ
Site Experience FeedbackOct 1, 2026
Always been the place to go when u wanna buy or try
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lex
Site Experience FeedbackOct 1, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Savvy
Site Experience FeedbackOct 1, 2026
It w As really easy to order it was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bedazzled
Site Experience FeedbackOct 1, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
That girl
Site Experience FeedbackOct 1, 2026
More picking
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Bee
Site Experience FeedbackOct 1, 2026
I love all of the scents we have tried so far
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Queenie
Site Experience FeedbackOct 1, 2026
This is a great app. I found it easy to order and my products came in a promptly time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10