SCENT BOX Customer Reviews
SCENT BOX holds a 8.6/10 overall rating based on 683 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 69% |
 Neutral | 15% | 18% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 72% | 73% |
Neutral | 18% | 17% |
Negative | 10% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,126
Scentguy
Post-Delivery FeedbackJul 17, 2026
Happy basically
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 8
KNovo
Site Experience FeedbackJul 16, 2026
I had got this scent in my monthly box and loved it so much I wanted a full bottle! Buying it from Scentbox was extremely easy and I was able to apply my scentbucks to the final purchase price bringing it considerably down.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coman
Site Experience FeedbackJul 16, 2026
It was wonderful and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rena
Site Experience FeedbackJul 16, 2026
This is my first order, I really hope to get the best scents because I was not able to select my own scents
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Takoda
Site Experience FeedbackJul 16, 2026
Was easy to checkout and get the cologne sent my way
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Mz t
Site Experience FeedbackJul 16, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruka
Site Experience FeedbackJul 16, 2026
Very streamlined process. I wish I was able to kind to choose what kind of scents before I purchased but overall fine.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
April
Site Experience FeedbackJul 16, 2026
I didn't like that I couldn't look at what scents were in my tier before purchase. Ill probably cancel soon if I don't have more of a say.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 2
BIG DOG
Site Experience FeedbackJul 16, 2026
Thank you, Sam for the opportunity for allowing me to be able to purchase one of your boxes. The only thing that I will add is, I wish I could pick the fragrance of the cologne. I’m getting.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Elizah
Site Experience FeedbackJul 16, 2026
I had a good experience the prices are good and I hope I get some good sences
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crystal
Site Experience FeedbackJul 16, 2026
Awful! I loathe trying to find perfumes bc it is just constantly getting to get you to sign up then once you can search, it's hours of scrolling for 100s that aren't in my subscription. And I'm not the lowest subscription. It was so awful and frustrating I just picked something i know I love. Unfortunate bc I'd totally add more to my cart if it was easier than this!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Vero
Site Experience FeedbackJul 16, 2026
Very quick and easy, also love the descriptions of each item
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
KD
Site Experience FeedbackJul 16, 2026
very please with the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Why
Site Experience FeedbackJul 16, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nini
Site Experience FeedbackJul 16, 2026
I love this website. You get a good brand of perfume for a cheap price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skipper
Site Experience FeedbackJul 16, 2026
Thank you and have a nice day
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 16, 2026
It’s was quick but not to much into it it ddnt let me choose my scentd
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Stitch
Site Experience FeedbackJul 16, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Le’Ann
Site Experience FeedbackJul 16, 2026
It’s been pretty good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 16, 2026
Just really getting started again. But I love the scents.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Alje
Site Experience FeedbackJul 16, 2026
Amazing website, I’ve been using the subscription for over 5 years and I’ve never looked back. I love it here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Breyon908
Site Experience FeedbackJul 16, 2026
Def a good experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gboy
Site Experience FeedbackJul 16, 2026
No bad experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Charles
Post-Delivery FeedbackJul 16, 2026
I love the scentbox experience. I was able to navigate the website easily, find what I wanted, and no issues with delivery. 5/5 would recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
Sue96
Site Experience FeedbackJul 16, 2026
Was super easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
uuuu
Site Experience FeedbackJul 16, 2026
eh
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Barbie Staxx
Site Experience FeedbackJul 16, 2026
I enjoyed the price but I was not given the option to select a perfume so it’s just a mystery and I don’t like that
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Regan
Site Experience FeedbackJul 16, 2026
First time ordering but the website seems easy to use so far
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mine
Site Experience FeedbackJul 16, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rich
Site Experience FeedbackJul 16, 2026
It's a good website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mads
Site Experience FeedbackJul 16, 2026
I love Scentbox! My fiance had made a subscription a year ago and it was fantastic, I loved it so much I subscribed myself. We have two whole shelves of different amazing scents!
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 16, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 16, 2026
The experience was well laid out easy to understand and helpful.And clear and what you will be getting and receiving
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 16, 2026
Everything seems nice. I used to order from fragrance net. Then I started noticing the prices being changed, which is why I’m trying this one. Hopefully it doesn’t disappoint.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A
Site Experience FeedbackJul 16, 2026
Okay
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJul 16, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jbook2006
Site Experience FeedbackJul 16, 2026
I love scent box. They have been so helpful with every inquiry that I have ever had.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy as pie
Site Experience FeedbackJul 16, 2026
It was easy peasey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MDR
Site Experience FeedbackJul 16, 2026
very good and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
heather
Site Experience FeedbackJul 16, 2026
I like the service its expensive though
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Kainay
Post-Delivery FeedbackJul 16, 2026
Todo muy bien
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Javon
Site Experience FeedbackJul 16, 2026
I just wanted to try some new colognes out and seen this had good ratings so I'm trying it out now
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Dune bug
Site Experience FeedbackJul 16, 2026
Great overall experience!!
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Fin
Site Experience FeedbackJul 16, 2026
I didn’t let me choose what clone I wanted for the box just randomized
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 16, 2026
No issues to report
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jesus f
Site Experience FeedbackJul 16, 2026
Fast simple greatselection
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Meep
Post-Delivery FeedbackJul 15, 2026
The best way to try a fragrance in REAL LIFE is with Scent Box! IT's so much better than those scented pages in magazines to try fragrances. With Scent Box, I can apply the fragrance where and how I want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sancho St.Croix
Post-Delivery FeedbackJul 15, 2026
Brush dude the scent box is bussin. All u gotta do is pick out the scents and they'll do the rest and for less then 20 dollars.its greatness made accessible
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mamastar
Site Experience FeedbackJul 14, 2026
The only hesitation is I’m required to email to stop my subscription. An automatic selection on the website is preferred
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PepeLePew
Site Experience FeedbackJul 14, 2026
It’s been great so far compared to other websites/subscriptions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10