Avon - Official Store Reviews - 34,464 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 83% |
Neutral | 12% | 12% |
Negative | 6% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Recent Reviews for Avon - Official Store
Showing 1 - 20 of 34,464
Anita
Site Experience Feedback
Jan 19, 2025
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jo
Site Experience Feedback
Jan 19, 2025
Haiku jar cream @$4.99 showing as new product, but did prior exist, and not in stock. When it does restock, the free shipping offer for this one item will probably not be available☹️
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
Could not find place to input code ‘Welcome15’
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
Ordered because of the free shipping order regardless of purchase.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Secret admirer
Site Experience Feedback
Jan 19, 2025
I had no problems at all. Very easy! I am so happy to try some of the products I loved years ago!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jym
Site Experience Feedback
Jan 19, 2025
Overall interaction was great. Love the selection of products and the website is user friendly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Customer
Site Experience Feedback
Jan 19, 2025
There weren't any issues whatsoever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeanne
Post-Delivery Feedback
Jan 19, 2025
I would order more if the shipping costs were lower.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LittleLily
Post-Delivery Feedback
Jan 19, 2025
I went to Avon.com b/c I needed more Skin-So-Soft bath oil. I like the original scent the best. While I was there I thought I'd look for some of their lip saver stuff...AND COULDN'T FIND IT! I ordered some other stuff instead - it didn't have the same flavor varieties, but I got 4 of the Cherry - can't go wrong with Cherry! I still search for the peach-topped hand cream they had for little girls in the 60's - I loved that stuff!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 6
- Full ratings for this review »
Skunk
Site Experience Feedback
Jan 02, 2025
Since the face cream I like has gotten expensive, I started using other products, but I didn't care for them as well as the AVON products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Skunk
Post-Delivery Feedback
Jan 19, 2025
I have tried two different day/night creams but none of them feel as smooth or less greasy than the Avon creams I have used for many years.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 19, 2025
Enjoy the free delivery on $25. or more and the ease of ordering from my Avon Rep, Angelina's Store
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
DSC
Site Experience Feedback
Jan 19, 2025
always a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 19, 2025
I love the glimmer stick eye liner!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
BreezyCook
Site Experience Feedback
Jan 19, 2025
Overall experience on today's order was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bizzyboo
Site Experience Feedback
Jan 19, 2025
I would like to order a bigger quantity of lotion and shampoo. It is something I need because we are a big family and I would love to buy a bigger bottle of them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dmb
Site Experience Feedback
Jan 19, 2025
No problems at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joan
Site Experience Feedback
Jan 19, 2025
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
My coupon code did not automatically populate even though I clicked on it. I had to go back and enter it manually. When I was checking out, I found it difficult to manipulate the check-out page. It was difficult for me to scroll through the items in order to check the quantity and price. I will also say that I have been using a number of Avon products for many years and have been happy with my current regime which I think I have been using for over 20 years. I was unable to purchase the eye cream I usually use because it is not available until July and without the benefit of being able to try a product before buying, I bought two others to try at a cost of $40. It would be great to sample a product before buying. I also wonder why there are so many products that are used for essentially to achieve the same results. I liked when Avon products were Avon products.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
- Full ratings for this review »
bob
Site Experience Feedback
Jan 19, 2025
interesting website
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
I like the website. Everything is easy to find and checkout is easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »