Avon - Official Store Reviews - 34,924 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for Avon - Official Store
Showing 21 - 40 of 34,924
Senta
Site Experience Feedback
Dec 01, 2024
Loved everything, just not happy the price of the Anew facial cream went up from $22. To $27.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Dec 01, 2024
positive experience. I found what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ladyrn
Site Experience Feedback
Dec 01, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Not enough discounts, cannot find a product.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Kat
Site Experience Feedback
Dec 01, 2024
Shopping was made easy and I was able to pick up a few Christmas gifts too.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Anonymous
Site Experience Feedback
Dec 01, 2024
It’s a nice website I enjoyed the viewing option. By doing that it helped me decide on a color.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Survey is too long
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Amy
Site Experience Feedback
Dec 01, 2024
Found it difficult to see items and place orders. Never had problems with former presentations.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Mother Teresa
Site Experience Feedback
Dec 01, 2024
Site was easy to navigate. I appreciated the ease of searching for the items I was hoping to buy in the search bar and how accurately they came up. My only issue today was not being able to combine 2 offers (free shipping and 15% off) at the same time. I appreciate being able to save money when I can and it's a bummer that Avon doesn't allow customers to maximize savings.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Steve F
Site Experience Feedback
Dec 01, 2024
Avon website was very easy to navigate and I was able to find everything I needed very easily and checkout was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mommapenn
Site Experience Feedback
Dec 01, 2024
Easy to navigate and easy to check out. Good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ
Site Experience Feedback
Dec 01, 2024
Desperately need more Moisture Therapy Intensive Healing & Repair Cream. I prefer the one in the tube instead of the jar. It's on back order. I used to give a small tube of this to my daughter each year. Now we can never find it. My husband uses it too. We typically go through 8 4.2 oz tube's a year.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Darlene
Site Experience Feedback
Dec 01, 2024
Website is not user fiendly. Difficult time editing cart and having to refresh. I had a rep for years and loved the customer service she provided, Kandi Shoop. I purchased much more thru the rep than online. Miss those days. I dojn't try new products and a hassle if you don't like something to return.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 4
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Too many out of stock items. Brochure on line is the environment I want but it loses itself and you have to restart alot. AVON has to remain a reliable product above all else. Keep with what you do best. Stop offering one off items that you must have gotten a deal on. Stop giving up on tried and true items that are relied upon to be available. Who's running the Marketing Dept. Time to relocate their desk. Know your customers old and new . Get back to how you earned your fame.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
C
Site Experience Feedback
Dec 01, 2024
Not everything was in stock again. Prices continue to increase.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Iconic Shopping
Site Experience Feedback
Dec 01, 2024
It was easy accessing the website for orders. I did notice the price increases in previous products I use to order from another representative. Some products I was searching for gifts (lip balms) and they are out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
1993
Site Experience Feedback
Dec 01, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pawlker
Site Experience Feedback
Dec 01, 2024
Went there found what I needed and checked out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 01, 2024
One of my perfumes won't spray. It seems to have an issue.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Glamma
Site Experience Feedback
Dec 01, 2024
No issues easy check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »