Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 34,924 Review - 9.4/10

Dec 3, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for Avon - Official Store

Showing 41 - 60 of 34,924

Online Shopper

Site Experience Feedback

Dec 01, 2024

Good

Idaho Shopper

Site Experience Feedback

Dec 01, 2024

I miss having an Avon Lady and seeing the products. And don't like having to pay for shipping.

Ann

Site Experience Feedback

Dec 01, 2024

N/A

Gus

Site Experience Feedback

Dec 01, 2024

I had trouble finding how to put the coupon in. I interacted with the chat and took a long time to figure out how to close it. The directions said to click on the arrow on the top right - there was no arrow. Fine as far as actual ordering.

PharmTech

Site Experience Feedback

Dec 01, 2024

Had to try and reset my password several times. Wouldn't go to reset 1st few times I tried.

Pete

Site Experience Feedback

Dec 01, 2024

I was really looking for a gift package not individual products

Andie

Site Experience Feedback

Dec 01, 2024

All good and super easy

Sioux Indian

Site Experience Feedback

Dec 01, 2024

I tried to purchase Avon Dew Kiss Lip Balm that I am not Allergic to. Could not find any. In the past I had purchased 10 at a time. Would like to have a Representative stop by my home for an in person. I am normally home between 11:00 AM - 3:30 PM.

Online Shopper

Site Experience Feedback

Dec 01, 2024

Was good

Yana

Site Experience Feedback

Dec 01, 2024

Good

Awsome

Site Experience Feedback

Dec 01, 2024

It was simple and to the point.

Fean

Post-Delivery Feedback

Dec 01, 2024

One of the products I received was the wrong product. I ordered a different item & received something totally different. Could someone contact me asap to rectify this issue.

Online Shopper

Site Experience Feedback

Dec 01, 2024

Purchases over $15.00 free shipping with code!! Check out said over $50.00??? No place to type in code FS15?????? Shipping is $8.00!!

none

Site Experience Feedback

Dec 01, 2024

I just love you products

den

Site Experience Feedback

Dec 01, 2024

everything was satisfactory

Jean

Site Experience Feedback

Dec 01, 2024

It was easy to use and I all my gift were in

VC

Site Experience Feedback

Dec 01, 2024

I went looking for a specific product in a specific packaging and found it using the Search feature.

bosslady

Site Experience Feedback

Dec 01, 2024

EVERY time I order and try to submit a coupon code it ALWAYS says it is invalid. Your "robot" is absolutely no help

jj

Site Experience Feedback

Dec 01, 2024

a little confused ,said i would have a free item but i did not...otherwise good site

Happy

Site Experience Feedback

Dec 01, 2024

Could not get the free manicure set that was offered.