Woodwind and Brasswind Reviews - 1,945 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 461 - 480 of 1,945
rhythmicsapphire
Site Experience Feedback
Mar 12, 2024
Everything was great. So easy to navigate! It did take me a minute to find this website as it has been that long since I have been here. However, it is super easy to find everything I needed and was able to quickly purchase was I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 12, 2024
All fine, I just need some valve oil, I am 75 and still trying to learn this trumpet thing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Msleaner
Site Experience Feedback
Mar 12, 2024
Easy to shop. A little trouble figuring out the Gift Card, but not terrible. I would recommend this site to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimbo348
Site Experience Feedback
Mar 12, 2024
Woodwind and Brasswind has the items I need--in stock. Their prices are reasonable and shipping is usually free. I am a loyal customer!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Woody
Site Experience Feedback
Mar 12, 2024
No hassle ordering through this company. Enjoyable experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
reedman
Site Experience Feedback
Mar 12, 2024
as a sax and flute player, Woodwind Brasswind is still my go to for all my needs
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Newby
Site Experience Feedback
Feb 27, 2024
Experience was easy to move around, search and locate the information.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Newby
Post-Delivery Feedback
Mar 12, 2024
Good selections available
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Buckwheat
Site Experience Feedback
Mar 12, 2024
Your chat guy (Richardo) was helpful in making my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ram
Site Experience Feedback
Mar 11, 2024
Next to Sweetwater this is the best Online Play as you Pay Musical Instrument Store..I paid off and closed my account a couple of years back. Opened a Muscians Friend account. I now opened this account with WWBW and am going to close my MF account.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Derek
Site Experience Feedback
Mar 11, 2024
Great to see what I wanted in stock and a promo code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Thaisnice
Site Experience Feedback
Mar 11, 2024
It was a great experience. I will definitely shop her again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 11, 2024
Customer service was very helpful when I called and helped me with questions.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Helen
Post-Delivery Feedback
Mar 11, 2024
The product was a good price and arrived faster than promised.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Anonymonous
Site Experience Feedback
Mar 11, 2024
Get PayPal working. I tried like six times to utilize the PayPal button but it didn’t work. I had to type in my credit card info. I would have used Amazon for their ease of checkout but I like to support some other retailers.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Jen B
Site Experience Feedback
Mar 11, 2024
GREAT variety of products better than I can find in in-person retail music store options. I'm a clarinet/multiwoodwind primary music student in college, and reed brands/strengths vary incredibly, expecially with less common instruments, but most are availible through Woodwind/Brasswind! The website is easy to navigate in terms of search and check out, and free shipping is offered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nerdgirl
Site Experience Feedback
Mar 11, 2024
I easily found the item I was searching for using the search feature. Checkout was quick. There was a coupon code that made this product much cheaper than where I purchased it the last time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim H.
Site Experience Feedback
Mar 11, 2024
A little cumbersome to pull up Manhasset items, but otherwise a good site. Prices were reasonable
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 11, 2024
I’ve heard about you guys. Only good things. Lots of variety with anything music.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Feb 13, 2024
Website is very easy to work through. It looks like a very complete inventory of items available.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Post-Delivery Feedback
Mar 11, 2024
Very happy with the order process and updates on the backorder.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
n/a
Site Experience Feedback
Mar 11, 2024
n/a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »